My guess is that they haven't finished your dress and would rather finish it than update you. Probably not what you want to read right now.
Here are my two suggestions:
1. Call them... do you have a number for them. If not see if one of the BDW brides like Hoang who hasn't ordered her dress could get phone contact info for you.
2. You could also ask her to mention a concern that her friend has not received a response and her wedding is only 3 weeks away.
The threatened loss of a customer might get you your response. Those are the two steps I would take next in your situation.
Originally Posted by campbellk81
Yes I know. Obviously I would contact them first! I've emailed them multiple times but am getting no response. They are usually good at getting back to me, but the last time I heard from them was March 29.