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#2851 mochamakes3

mochamakes3
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    Posted 27 March 2011 - 06:25 AM

    Ginger,

     

    Babyonline may be better at communication but they are remarkably slow. I am so angry with them right now. I ordered at the beginning of February, gave them plenty of time to have my dress finished even with their new year holiday. They promised it would be no problem to have my dress completed and delivered by March 20.

     

    A week later, after several communications telling me the dress will be done the next day, they are still asking for more time. I ordered so that I would have time for shipping delays, alterations, and even the possibility that I just wouldn't like the dress. I have finally told them that if it's not being sent out on Monday, I am canceling the order. If they had been upfront in the beginning and just told me it wouldn't be possible to have it complete until March 31 I would understand. It's already 2 weeks late!



    #2852 Ginger1961

    Ginger1961
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      Posted 27 March 2011 - 06:40 AM

      Mocha

       

      That's terrible that they keep putting you off.  I am not pressed for time at all since my wedding is in November.  I do not find communication with them is great.  Monica Bridal was definitely better in that department.  When I do exchange emails with Babyonline they are nice, don't get me wrong but I do find they are pushing me off.  I agree with you though, be honest.  If the dress is going to take two months to make, then say that.  There is a lot of details in the dress I ordered from them, lace, beading etc. 

       

      What dress did you order from them?  to order the first of February and still not receive it, that's a long time, and if they knew your timelines, they should have given you priority.  I'm so sorry for your issues with them.  Crossing my fingers that it is ready for tomorrow.

       

      G


      "He's my Lobster"

      #2853 mochamakes3

      mochamakes3
      • Sr. Member
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        Posted 27 March 2011 - 07:04 AM

        Ginger,

         

        There is a lot of detail on the dress I ordered, but that's why I wanted to confirm in advance that it would be done in time. I wasn't asking for top priority, just be honest. I asked Monica bridal if they could make it and they honestly told me "no."

         

        In this whole wedding process, that's starting to be the biggest lesson learned. Everyone would rather lie and give you false hope instead of being honest and just tell the truth!



        #2854 Ginger1961

        Ginger1961
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        • 253 posts

          Posted 27 March 2011 - 07:50 AM

          Mocha,

           

          Unfortunately, this sort of thing happens every day in the business world.  It's all about securing the sale.  Basically, deliverying on promises does not seem to be a priority. What most vendors fail to realize is that by not making good on their committments, the chance for return business/repeat customers decreases dramatically. When people such as yourself speak up and spread the word, it makes others think twice about doing business with them.

           

          G


          "He's my Lobster"

          #2855 mochamakes3

          mochamakes3
          • Sr. Member
          • 1,917 posts

            Posted 27 March 2011 - 08:40 AM

            Ginger,

             

            I think that's why it's so frustrating to me. I am working on a multi million dollar construction project and it baffles my mind how disorganized supposed "professionals" can be.

             

            I did receive a message today. Apparently, the dress was finished last week, but they weren't happy with the beading so they are adding more. She agreed to refund my money if the dress isn't sent on Monday. So hopefully, that will encourage them to get it done. Or be stuck with a custom sized dress and no buyer.



            #2856 prettypigpig

            prettypigpig
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              Posted 27 March 2011 - 09:17 AM


              Ginger and Mocha,

               

              It is the same in politics too, it looks like we will have a federal election soon!  Plenty of empty promises, and tons of money spent on ads!

              Mocha, I hope the dress will be done soon and sent before ur big day! positive vibes~~~~
               

              Originally Posted by Ginger1961 

              Mocha,

               

              Unfortunately, this sort of thing happens every day in the business world.  It's all about securing the sale.  Basically, deliverying on promises does not seem to be a priority. What most vendors fail to realize is that by not making good on their committments, the chance for return business/repeat customers decreases dramatically. When people such as yourself speak up and spread the word, it makes others think twice about doing business with them.

               

              G



               


              Bonnie

              Married to Mr. El Khaiat on July 4th, 2011 @ Royal Playa Del Carmen


              #2857 Laith

              Laith
              • Newbie
              • 3 posts

                Posted 28 March 2011 - 06:22 AM

                Hi, Ladies!  

                 

                I've been lurking the past few days and figured I'd finally post!  First off, this is an AWESOME thread and I used the places suggested here to get a price quote on a dress that I want to have made.  First off, I'm having a fantasy-themed wedding, so I want my dress to be unique and to fit the theme.  

                 

                Anywhos, after reading all the reviews I was wondering who you ladies thought would be best to make this dress (hopefully the pic will show up!!!).  I'm debating between Duosheng and Gianinar, since they have the lowest prices.  Did I mention I'm also on a tight budget???

                 

                Here's the pic and yes, it's from the BBC tv show Merlin and I know it won't be 100% identical and that the arm thingies are gonna be impossible to do... not that I'm in love with them.  I'm just wanting the design/fabric to be close. Sorry for the one being so large!!! :

                 

                front view 2.jpg  front view 1.jpg



                #2858 Laith

                Laith
                • Newbie
                • 3 posts

                  Posted 28 March 2011 - 06:24 AM

                  Hi, Ladies!  

                   

                  I've been lurking the past few days and figured I'd finally post!  First off, this is an AWESOME thread and I used the places suggested here to get a price quote on a dress that I want to have made.  First off, I'm having a fantasy-themed wedding, so I want my dress to be unique and to fit the theme.  

                   

                  Anywhos, after reading all the reviews I was wondering who you ladies thought would be best to make this dress (hopefully the pic will show up!!!).  I'm debating between Duosheng and Gianinar, since they have the lowest prices.  Did I mention I'm also on a tight budget???

                   

                  Here's the pic and yes, it's from the BBC tv show Merlin and I know it won't be 100% identical and that the arm thingies are gonna be impossible to do... not that I'm in love with them.  I'm just wanting the design/fabric to be close. Sorry for the one being so large!!! :

                   

                  front view 2.jpg  front view 1.jpg



                  #2859 elenamara

                  elenamara
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                  • 2 posts

                    Posted 28 March 2011 - 06:50 AM

                    heyyyy girlss....i m so happy i ve found this side...i m getting maried on november..and as many of u i have the smallest bugget u can imagine.i waas thinking for months from which side i should order my dress and thanx to u all and ur beautiful pictures i m up to gianinar.i ve allready send them photos with the dressses i like and i m expecting prices etc..oh...i cant wait.i realy want my dress early so if something goes wrong i ll have the time to do something about it..



                    #2860 elenamara

                    elenamara
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                    • 2 posts

                      Posted 28 March 2011 - 07:11 AM

                      i m so thankful i ve found this thread...i was wondering for months where i should order my dress from...and after seeing all urs coments i thing gianar is the winner...i m getting married on november and i realy cant wait to have my dress here :)






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