So sorry to hear you're disappointed. I know it must be way off from what you had in mind, but I have to say I think the dress looks beautiful. If there really is no way you would wear it, I would look into getting the refund. But from my experience, dresses look a lot better on than in the photos, so maybe they could make whatever fixes they can, send it to you, and then if you're still unhappy they could give you a partial refund and then you could try to sell it to recoup the cost? I actually had no problem selling my first dress on craigslist.
Originally Posted by shootystar
I'm so disappointed with Monica's bridal right now. I really thought that they were awesome until this point. Before deciding to go with them to make my dress, I asked them if they could make the corset really look like the photos and they told me no problem, it would be easy. I also asked them to use clear (which they call white) sequins instead of silver sequins. Now I've recieved photos of the dress and they've used silver sequins and the top very off (the back is even worse.) I also see the dreaded sewing marks front and center under the breast, a missing waistband, and none of the lace appliques we talked about on the skirt. The only upside is that the tulle looks nice and matte and the flower details are quite pretty.
I sent in list of fixes I'd like for the dress but they told me that they can't fix any of them except to put some more appliques on the skirt and could I just accept it as it is. As the dress looks, I would not wear it to my wedding, I don't know what to do! Just get a refund? Pay more for them to remake it?