Official PV Riu Thread (Discussion here for Riu Vallarta, Jalisco & Pacifico Palace)
Posted 01 May 2009 - 12:42 PM
Posted 06 May 2009 - 07:28 AM
Posted 08 May 2009 - 12:46 PM
I'm getting my hair done the week before by my usual girl so that we can take pictures.
Posted 11 May 2009 - 04:12 PM
Updated: 4/30/2009 Due to the temporary closure of the Riu Vallarta guests due to arrive 5/4/09 through 5/21/09 will be upgraded to the Riu Palace Pacifico. TEMPORARY CANCEL/REBOOK POLICIES Policy Expires: 5/6/09 Valid for Travel: 4/28/09 - 6/26/09 Cancelation Fees: Will be waived No Show Fees: Standard fees apply Early Departure Fees: Will be waived Re-bookings: Fees will be waived, new rates will apply. The new reservation must be booked before 5/6/2009 Valid for travel 5/1/2009- 6/26/2009 Please contact our customer care center to handle the adjustment. Subject to availability
Has anyone else heard about this? My travel agent isn't calling me back so I can't get any answers from her. Does anyone know why RIU Vallarta is closed but not Jalisco or Pacifico?
Also, I can't get the wedding coordinators to email me back. I want to confirm the following:
- poolside reception
- dinner reservation
- total number of guests (we have 70!!)
- table setup (I need to make a seating chart)
Does anyone have suggestions on what to do? Is it normal that I don't have any of those items confirmed?
Posted 11 May 2009 - 06:38 PM
Have you tried emailing the co-ordinators yourself? Maybe Celina has a phone number so you can try contacting them that way? With that many guests I think I would want some of your reception details confirmed. . .
I would keep trying to get your travel agent to get some answers for you.
I don't really know what else to say. . . good luck and keep us updated!
I just checked and I have a telephone number that was for Erica but maybe it would be the same for Jessica? Here it is anyway:
Hotels Riu Jalisco and Riu Vallarta
Tel: +52 322 226 6600
Fax: +52 322 226 6610
Posted 11 May 2009 - 06:57 PM
You were right about the low occupancy. My sister was able to find out that was why they are upgrading people. It would nice if we all get upgraded. I'm just a bit nervous for what that means for my wedding and reception.
I'm going to try to give Jessica a call and see if I can get through. Fingers crossed!
Posted 12 May 2009 - 12:35 PM
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