Posted 28 April 2009 - 11:28 PM
I don't want to hijack the thread, but I will agree, I HATE DB as well. To type out the whole story would take forever, but let's just say that when I was in there with a very close friend of mine helping her look for dresses the associate we got was more than helpful and kind and what not. She even let me try on two dresses that at the time I thought would be 'the' dress for me- should my then BF propose. After said BF proposed and became FH she and I went back to the store. We had the SAME consultant.
First, she rushed me to look through the catalog and start finding dresses I liked. Then, she didn't bring over half of them. I am bigger than my friend, she's about a 4-6, I wear about a 14-16. I'm not a huge girl, but I am bigger. Where it shows is really in my breasts and I have back fat (ugh! that's a whole 'nother post for a whole 'nother day). Well when my friend was trying on dresses, the consultant (who is NOT a small girl herself- in fact she's larger than me because she's shorter) made sure to explain to her that wedding gowns run small and brought sizes that were larger to make sure they'd fit. With me, she made sure to bring me gowns in 12's and 14's, which we all know here- your street size and your wedding gown size ain't gonna be the same thing. So basically I had to try on a bunch of gowns that didn't fit and after a while it was demoralizing. I kept asking her if she had the gowns in a little bit bigger of sizes and she'd just keep telling me 'oh no, that gown doesn't come in plus sizes' or 'we don't have that gown here in plus sizes' or 'a 14 is the largest size this gown comes in'.
At some point, I came out and was standing on the pedastal and she was writing stuff down and not even trying to help lace me up or zip me or anything. I stood there with my back open to the whole store waiting for her help. And when I asked for it, she got an attitude. In one gown, I had come out and was waiting to be laced up, and she asked another consultant to borrow some clips, and was like "I can't zip this one up either" so the other consultant came over and they both started making faces and snickering trying to zip this too small gown up on me. I nearly started crying right then and there.
In a nuthsell, DB did not get my money. My friend had already ordered her gown- but she decided DB would not get any extra money and actually changed her BM's gowns to another brand with another company rather than give DB her business.