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gkashmira

Hilton Brides Unite!

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This is what she said.

 

I am very happy to know you already have reserved DJ, guitarist, florist, photographer, and mariachi band but the hotel is not responsible for those vendors since we did not contracted them directly through the hotel.

 

Please be sure to coordinate everything with them: locations for florist, DJ, schedule etc…since I will not be able to help you on that.

 

They will have to know where to go the day of the wedding. Please confirm everything will be taken care of.

 

Not rude or anything, but still not very helpful either. Again, she never offered me vendors before, and as you say hotel vendors are more expensive to begin with.

 

I know that DJ Ricardo asked for her information so that he can go there before hand and look at the space. I'm not sure she will be ok with that.

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If you booked everything already then just tell them what time to be set up by and tell them which location your having the wedding/reception?

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Yuck! Well here's some good news - DJ Ricardo will be there on June 16th at my wedding - so he should be familiar with the place anyway!

 

On another note - does Emeline know you are on this forum? I know she knows about this forum and also knows how strong it is... it might be worth responding with something like the following (this is probably what I would write):

 

Dear Emeline:

 

Thank you so much for your email. I have to admit I am quite disappointed and honestly quite surprised with your reply. It was my understanding that one of the features of having a wedding at the Hilton would be that I would have your assistance in all aspects of my wedding. I am actually quite surprised because some of the girls on the Best Destination Wedding Forum have said how helpful you have been and honestly it was one of the reasons I was drawn to the Hilton in the first place. I am not sure I would have decided to hold my wedding at the Hilton if I knew this was how I would be treated for hiring the vendors of my choice.

 

I understand that you cannot be responsible for the performance of the vendors I have gone through the trouble of hiring myself, but I think it is very reasonable to ask that the hotel to show them to the wedding sight. I will coordinate the times, payment, etc. but as the Hilton Los Cabos is quite large I am simply asking that someone, you or the front desk or perhaps one of your associates, leads my vendors to the correct location.

 

Lastly I do appreciate your help in the other areas and I hope that we can rectify this issue quickly. I look forward to hearing back from you soon and I thank you in advance for your time and understanding.

 

Warm regards,

Christine

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Am I missing something or has Kristi (HBBride) already posted her pictures and review! I can't wait to see and hear how it went! She got married on April 6th, maybe she isn't back yet....doesn't she know the wait is killing me! smile67.gif

 

I know it had to be an amazing wedding!

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I wanted to bring this thread back to life! It looks like we have some new Hilton brides that have joined the forum as well!

 

Anyway we are leaving on Thursday for our wedding but I wanted to throw out the following about the Hilton that I have learned:

 

1. Read your Banquet Event Orders (BEO) word for word - check all prices. We had decided to do an open bar based on consumption and when reading through the BEO I noticed that all the drink prices had increased from our original agreement. They changed it right away but I think the lesson to learn is to read everything, especially the prices, and double check them against your original quotes.

 

2. Emeline does not participate in rehearsals. I think this is really weird but thankfully Maye will be with us to help. However this is something to be aware of!

 

3. Don't even think about getting chips and salsa served! It's $10 per person! Want guacamole too.. that's $15/person!

 

4. Emeline has a good contact for cupcakes. She can get then for $4/each which is the lowest price I have been able to find.

 

5. The Hilton has a very affordable sound-system (well they have 2 one is $250 and one is $350). To have it reset (liek from the beach to the reception) costs an additional $80.

 

6. Tiki torches are $100

 

7. We requested extra candles for our reception and the hotel will be providing these free of charge.

 

8. We are having a golf cart drive me and my father down the winding walkway to the beach. I think this will be a fun entrance and also a way to keep us from getting too sweaty

 

9. Check your negotiated room rates against what is being offered on the website. We were able to have our negotiated rates reduced because the prices online were cheaper than what we had agreed to last year.

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Have a WONDERFUL time! I can't wait to see your pictures and hear about how happy you are! Congrats!

 

BTW, I completely agree with you. I had to have Emeline redo the BEO (banquet events order) like 3 or 4 times until I was happy with it.

 

Good luck and have a fabulous time!!!

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Quote:
Originally Posted by MARIAELM View Post
Have a WONDERFUL time! I can't wait to see your pictures and hear about how happy you are! Congrats!

BTW, I completely agree with you. I had to have Emeline redo the BEO (banquet events order) like 3 or 4 times until I was happy with it.

Good luck and have a fabulous time!!!
Thanks MariaElena! It's so nice to see you around! i will definitely let you all know how it goes!

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I was thinking about it recently and thought you and several other people who were very active on this forum when I got married last fall might be getting married around now. So, I decided to check back in to see the pictures and hear all about it. It's nice for me to reminisce!

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