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Not getting what I expected from WC


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#1 jdweinbe

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    Posted 19 April 2007 - 11:06 AM

    So, my WC just told me that the restaurant that I wanted for our dinner was "too small" and suggested a steakhouse instead... The facility seats about 50 people and we only have 25 in our party. 1) That restaurant got the best reviews at the AI 2) some of my guests are veggetarian. I am furious that when I chose the resort that it stated "dinner at a speciality restaurant" and we are paying alot for the package...

    Isn't it the job of the WC to 'make it happen'? I am not demanding anything out of the ordinary here. We could make reservations at the same restaurant during our stay, so why can't we have that restaurant for the wedding? I am fuming and about to give her a call!

    She also didn't let me know that I could book my rooms myself and then the hotel became full. Most of my guests can't even stay at the same hotel, and then they have to pay a day pass to come to the wedding! She decreased the fee...but I felt that she should have waived it all togther...instead, she is saying I don't think I can do it... sheesh!
    JEN

    #2 Sarah

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      Posted 19 April 2007 - 11:14 AM

      I'd push her a little and say that you don't want the steakhouse, you want the original restaurant you requested. Sometimes the squeaky wheel gets the grease. It just might be less convenient for them to have it there- but I wouldn't give up on it yet.

      #3 TammyB

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        Posted 19 April 2007 - 11:19 AM

        I agree with Sarah, sometimes the WC doesn't want to do what they are hired to do, but you need to put them in their place and let them know that this is what you expect from them.

        #4 CourtneyV

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          Posted 19 April 2007 - 11:49 AM

          I was watching one of those reality tv wedding planning shows (seriously, anything related to wedding and I'll stop whatever I'm doing to give it my full attention!) and the WC on there said "She may not like my ideas, but I know whats best for her wedding. She'll know I'm right in the end!". It actually pissed me off. It doesn't matter if her way is the "right" way - it was this lady's dream wedding and the WC wasn't planning what the bride wanted. Ya ya, the bride was happy in the end - blah blah blah. Anyways, that comment just really pissed me off when I saw that (I get really into these shows!), put your foot down - this is what you want!! What kind of a restaurant can't host 25 people??! Are you going to have dancing and all that jazz? Maybe that's why its too small?
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          #5 jdweinbe

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            Posted 19 April 2007 - 11:55 AM

            Quote:
            Originally Posted by Nini_Bride
            I was watching one of those reality tv wedding planning shows (seriously, anything related to wedding and I'll stop whatever I'm doing to give it my full attention!) and the WC on there said "She may not like my ideas, but I know whats best for her wedding. She'll know I'm right in the end!". It actually pissed me off. It doesn't matter if her way is the "right" way - it was this lady's dream wedding and the WC wasn't planning what the bride wanted. Ya ya, the bride was happy in the end - blah blah blah. Anyways, that comment just really pissed me off when I saw that (I get really into these shows!), put your foot down - this is what you want!! What kind of a restaurant can't host 25 people??! Are you going to have dancing and all that jazz? Maybe that's why its too small?
            I watch those shows all the time! Maybe that is why I am upset that she isn't even entertaining the notion of doing what I want. I feel like she is too busy working with the hotel instead. She suggested the steakhouse because it "has a great view" but we are eating at 7:30pm (it will be getting dark) and we will have all week to appreciate the view. I want GOOD FOOD!
            We will probably do dancing at the disco next door...so it is pretty much dinner. I just sent her a letter saying that I expect her to make this happen. I just can't believe that other guests will be enjoying their nice dinners, but because I have a group, that we can't...and we are paying for it!!!
            JEN

            #6 Jessica

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              Posted 19 April 2007 - 01:22 PM

              yuck, that sucks like a sucky situation. definitely push for the resturant you want. there's gotta be a way to make it work!

              #7 Jessalyn

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                Posted 19 April 2007 - 01:26 PM

                I'd push her too. It's not like your asking her to cram 100 people into a room that can accommadate 50. geez!
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                #8 TammyWright

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                Posted 19 April 2007 - 01:28 PM

                with alot of the AI resorts if you opt not to do the private dinners, you do not always get your choice for restaurants or times.

                if this restaurant only seats 50 she may be concerned that your party will take too many seatings away (not just your 25 but since it is a party, you would stay longer than a regular dinner).

                the hotel also has the other guests to think about. if i went to a resort and one of their main restaurants was closed for a private group i would be a little peeved. although you are paying alot to have your wedding there, there are also 800+ other guests they have to think about.

                can you ask her why she cannot put you in that restaurant? is it the time (7:30 is prime dinner time)? are they worried that you will stay too long? if she can tell you what her reasons are, then we can find a solution to get around them to make it work for both of you guys.

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                #9 jdweinbe

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                  Posted 19 April 2007 - 04:21 PM

                  Good point. I wouldn't want to take up all of the space. The WC did give us an hour land a half limit of being able to have dinner, which I think is reasonable. I just feel that for the $1,000 base price (not including cake, bouquet, etc)....only including the officiant, documents, and WC fee, and dinner, that we would have more to choose from than the buffet and the steakhouse. That to me is not really an option.

                  I guess what I wanted her to say is "I am not sure if we can do this....it is usually not policy...but let me check and see what I can do." I feel like I'm asking for permission to have my wedding...

                  #10 TammyWright

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                  Posted 19 April 2007 - 07:29 PM

                  Quote:
                  Originally Posted by jdweinbe
                  Good point. I wouldn't want to take up all of the space. The WC did give us an hour land a half limit of being able to have dinner, which I think is reasonable. I just feel that for the $1,000 base price (not including cake, bouquet, etc)....only including the officiant, documents, and WC fee, and dinner, that we would have more to choose from than the buffet and the steakhouse. That to me is not really an option.

                  I guess what I wanted her to say is "I am not sure if we can do this....it is usually not policy...but let me check and see what I can do." I feel like I'm asking for permission to have my wedding...
                  i still think you can get her to agree but we need to figure out her objections first...like if the time is primetime, maybe push it back to 8:00 or make it earlier like 6:00.

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