I actually never called Nicole...I just sent her my last wedding details. But if you have pressing matters you need discussed I would call her. I never heard from her either after I sent my details. I did hear from Tiffany, saying everything was fine for me venues--but then they had to change my welcome dinner venue, so that really sucked.
Decor was really easy. They are like pro's and know what to do with a little guidance. Just type up directions of where you want things. I didn't do this and had to write it all down the night before on hotel paper! haha. They really decorated Aunt Ruby's so beautifully. I was impressed. and so were my guests.
Our Final Bill was pretty much what we expected. When we met with Nicole before the wedding she went over the bill then and there. I had my husband do a final look over, but everything we had extra was on there and explained by Nicole. I do suggest bringing that printout when you checkout because all the charges are forwarded to the front desk. You just want to be sure everything is correct and consistent. Our bill was the same. we just did it to be sure. 
The hot and cold pools are on the ladies and mens side of the spa. However, they allow ladies to use the men's pool as long as you are with a man. The worker told me "the men don't care if women are in there." But ladies don't want men on their side. haha. It was a fun time. we used them a lot when it was raining. There is even a steam room and sauna. And few different shower types. It's cool.
Hope that helps!
Originally Posted by daisymable
Thanks for posting. Your wedding looked beautiful! You looked so relaxed and happy!! I can't wait until it's my turn. Did you finalize anything with Nicole before you left? I sent her my final wedding details weeks ago and she hasn't replied so I have no idea what's going on for centerpieces, table cloths etc. I am only 27 days from leaving so I am getting worried. Am I going to be able to decide these things when I get there? I have been emailing Tai Floral but they are no better at answering questions.
Did you run into any unexpected expenses when you paid your bill? I have tried to add up what I think ours will cost from our final wedding details but I'm worried there will be costs we don't know about. I asked Nicole to email me back with a total but she won't answer. It's very annoying!
You posted using the hot/cold pools at the spa. How many people can use these at once?
Thanks Misse17!