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Iberostar Rose Hall Brides - Post all info/questions here!

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I faxed my info for my wedding day request on april 23 for april 2013 and still haven't heard anything yet. I know nicole is extremly busy but i would Like to ease my mind. I phoned her today and she said she would call me back and never did. I am getting married at the Suites I hope. 

 

Love this site getting a heads up on alot of things. Congrats to everyone who has gotten married and who are about to be getting married.

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i faxed my info too, never heard from the wc from the suites, i emailed her 3 times to let me know when she got them and never did. i am worried about id theft as well so hopefully she will get back to me. all i want is a yes the date is confirmed. i called her and she said she would call me back, still waiting for the phone call.sad.gif

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Hang in there Vanessa! The WC's at the Suites are very busy with weddings practically every day of the week. They haven't forgotten about you, they just take longer to get back. I would say that 99% of us on this forum went through what you're going through right now, and it's nerve-wracking, but call/email as you feel you need to. (I took me three weeks to get my date confirmed, just FYI.)

 

From what I've learned from (recently) married brides on this forum is that the closer it is to your wedding date, the better they are about communication. So until you're a couple of months (weeks??) out, this will likely be the norm. So, ask any questions well ahead of when you need answers by. And most importantly, use all the knowledge and experience from the ladies on this forum - chances are you can get almost every question answered here, and fairly quickly!

 

Good luck!

 

Originally Posted by vanessad View Post

i faxed my info too, never heard from the wc from the suites, i emailed her 3 times to let me know when she got them and never did. i am worried about id theft as well so hopefully she will get back to me. all i want is a yes the date is confirmed. i called her and she said she would call me back, still waiting for the phone call.sad.gif

 

 

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Hi Allieplask

 

The reason I used Godfrey instead of Tai was as due to lack of response from them and a few reviews I read that the flowers from Tia were very expensive for what you got and some of the comments were that they were brown and wilted.  I was trying to nail things down and think I made a rush decision.  He did have some good reviews though.

 

Ciecee

Originally Posted by allieplask View Post

Sounds like you had a wonderful wedding.  Congratulations.

 

Can I just ask why you used Godfrey Guy for your flowers and not Tai Flora?  I know Tai Flora is the hotels preferred vendor - just wondering?


Thanks!

 

 

 

 

 

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I just heard from my TA today about rates.  She had to contact the hotel directly and went through apple vacations.  My wedding is in May so rates may be different from your wedding date and are also still subject to change.  

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I mentioned to Nicole that there were some brides who had issues with their paperwork being lost and she claimed that they have never, ever lost paperwork.  What a crock!  But I'm glad your wedding went off without too many hitches. :)

Originally Posted by Ceecie View Post

 

Hi Ladies!

 

I can't believe I am back and a married woman!!!  It all seems so long ago now.

IRHS was amazing - food, rooms, beach, atmosphere and our wedding was perfect woot.gif

 

We had some initial trouble with lost paperwork (yes it does happen!), communication and the florist just before we left - it did all work out though.

 

One in-site I would share is that the coordinators are truly organized and do have all your emails in a special file (they read them even if they don't respond in a timely manner); they do seem understaffed and the communication is what seems to be the area that suffers and their priorities and future brides don't line up- on the flip side they are completely focused on you on your day. A really great example of this is our paperwork.  It was delivered to the hotel next door according to Fed-Ex.  We made several phone calls on the subject, to no avail. The day of our initial meeting my husband brought it to her attention again and by that afternoon our original "lost' paperwork was found.  Frustrating but true.  Our thought was since we didn't let it go and were right there she actually called over or walked over to the other hotel to check for it - It just wasn't a priority prior to then.  Unfortunately there don't seem to be a system to evaluate the priority or urgency of a matter - everything is no problem and deal in the moment.

 

Our wedding day was amazing.............

 

Nicole our wedding coordinator was professional and available as needed.

 

Misha Earle was our photographer - AMAZING!! she gives her all to her brides, is so respectful of your budget and the time you have paid for adjusting to give you the best.  Beyond that she is just a GREAT person.  We had a ton of fun with her and she was amazingly sweet to our boys.  My oldest was full of questions and became her little assistant on the TD shoot.  At the end she slipped him $20 for his help!

 

Rashel Edwards -OMG ladies!!  Drop everything and book her now!  The airbrushed makeup is so the way to go.  I have never looked so beautiful and it lasted all night (my eye make-up was still perfect the next morning! no word of a lie!)  Rashel is not only talented but the sweetest person ever and very professional.

 

Godfrey Guy was our florist - THIS WAS THE BIGGEST MISTAKE EVER.  Sadly in my opinion he is a major chauvinist with no respect for women and a shyster who manipulates brides financially.  I would not recommend any bride work with him.  (I will post the details later)  Thanks to my wedding party things worked out in the end,but not without a lot of stress on my wedding day.

 

Reggae Band - again AMAZING.  This was a surprise from my husband and dancing in the sand at sunset after the wedding was surreal.  The band was great and were arranged through Nicole.

 

Aunt Ruby's is where we had dinner.  Food was good - however if I hadn't wanted the outdoor beach reception more than I cared about the food I would have chosen the calabash.  AR is very country western in the menu and that wasn't the 'theme' I had in mind.

 

Our wish lanterns were a huge hit and we had no trouble doing them.

 

hope this little review helps msnwink.gif

 

Ciecee

 

 

 

 

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Also, I have a question re: the paperwork.  if they didn't find it until you got there, how were they able to get your license?  Nicole made it seem like they needed 30 days in order to get your license but it seems that they were able to get it for you in a lot less time.  ???

Originally Posted by Ceecie View Post

 

Hi Ladies!

 

I can't believe I am back and a married woman!!!  It all seems so long ago now.

IRHS was amazing - food, rooms, beach, atmosphere and our wedding was perfect woot.gif

 

We had some initial trouble with lost paperwork (yes it does happen!), communication and the florist just before we left - it did all work out though.

 

One in-site I would share is that the coordinators are truly organized and do have all your emails in a special file (they read them even if they don't respond in a timely manner); they do seem understaffed and the communication is what seems to be the area that suffers and their priorities and future brides don't line up- on the flip side they are completely focused on you on your day. A really great example of this is our paperwork.  It was delivered to the hotel next door according to Fed-Ex.  We made several phone calls on the subject, to no avail. The day of our initial meeting my husband brought it to her attention again and by that afternoon our original "lost' paperwork was found.  Frustrating but true.  Our thought was since we didn't let it go and were right there she actually called over or walked over to the other hotel to check for it - It just wasn't a priority prior to then.  Unfortunately there don't seem to be a system to evaluate the priority or urgency of a matter - everything is no problem and deal in the moment.

 

Our wedding day was amazing.............

 

Nicole our wedding coordinator was professional and available as needed.

 

Misha Earle was our photographer - AMAZING!! she gives her all to her brides, is so respectful of your budget and the time you have paid for adjusting to give you the best.  Beyond that she is just a GREAT person.  We had a ton of fun with her and she was amazingly sweet to our boys.  My oldest was full of questions and became her little assistant on the TD shoot.  At the end she slipped him $20 for his help!

 

Rashel Edwards -OMG ladies!!  Drop everything and book her now!  The airbrushed makeup is so the way to go.  I have never looked so beautiful and it lasted all night (my eye make-up was still perfect the next morning! no word of a lie!)  Rashel is not only talented but the sweetest person ever and very professional.

 

Godfrey Guy was our florist - THIS WAS THE BIGGEST MISTAKE EVER.  Sadly in my opinion he is a major chauvinist with no respect for women and a shyster who manipulates brides financially.  I would not recommend any bride work with him.  (I will post the details later)  Thanks to my wedding party things worked out in the end,but not without a lot of stress on my wedding day.

 

Reggae Band - again AMAZING.  This was a surprise from my husband and dancing in the sand at sunset after the wedding was surreal.  The band was great and were arranged through Nicole.

 

Aunt Ruby's is where we had dinner.  Food was good - however if I hadn't wanted the outdoor beach reception more than I cared about the food I would have chosen the calabash.  AR is very country western in the menu and that wasn't the 'theme' I had in mind.

 

Our wish lanterns were a huge hit and we had no trouble doing them.

 

hope this little review helps msnwink.gif

 

Ciecee

 

 

 

 

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Now I am confused, I just received an email back today from Trisha-Gaye Hamilton, the Wedding Coordinator at the Iberostar Rose Hall Beach and she said "We require 80% of the guests to stay at the complex, between the three properties. However once the wedding is booked for this property, all events will be held there." I am wondering if she made a mistake, but am hoping not. When is your contract dated for? Maybe they are changing the requirement. Wish this didn't have to be so complicated - lol! 

 

Quote:

Originally Posted by albellis View Post

Hi Laura,

 

I have my wedding booked with the Beach. The agreement states:

"This package is only for Iberostar Rose Hall Beach guests. The couple and at least 90% of their guests have to be Iberostar guest, (Staying at any of the three

properties in Jamaica) of which at least 80% at the Rosehall Beach"

The package includes 8 people, and each additional person will be $18. If a guest is staying at the Suites or Grand, they are considered a guest of the hotel and only that $18 fee would apply (if you have more than 8 people).

 

 

 

 

 

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I had this same issue....we're getting married at the Beach, but most of the guests are staying at the Suites.  I was freaking out because I read the same thing in the contract.  So, I emailed the WC and she assured me that as long as the guests are staying on Iberostar property, they would be considered a guest of the hotel.  Hope that makes you feel better :)
 

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Thank you Collleeen12!!!! That makes me feel so much better! Its really annoying that they have to be so confusing. Now I am leaning towards the Beach over the Suites as the Suites are telling me 90% of the guests need to stay at the Rose or Suites, which makes more sense as they are more expensive than the Beach. Do you happen to know for sure if the Bride & Groom have to stay at the Beach? I would lke to have our choice of which one to stay at, would love to spend a few nights at the Grand Rose for our honeymoon.

 

 

Thanks,

Laura

 

Originally Posted by Collleeen12 View Post

I had this same issue....we're getting married at the Beach, but most of the guests are staying at the Suites.  I was freaking out because I read the same thing in the contract.  So, I emailed the WC and she assured me that as long as the guests are staying on Iberostar property, they would be considered a guest of the hotel.  Hope that makes you feel better :)
 

 

 

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