We arrived late on the Thursday night. Somebody was here to welcome us and take us to our room. We signed the paperwork (you pay only 50% for reservation and the other 50% is to be paid upon arrival - but in other places you have to pay the bill 30 or 45 days before coming in... if not 100% upon reservation, so I was OK with that). I also have to note that I originally booked for 2 nights only, paid the deposit for 2 nights, and when I changed to 3 night they never asked for the 50% of the third night.
They knew we were arriving late and that the restaurant would be closed, so they had prepared us sandwiches and salad and apples that were waiting for us in the room ! We had not asked for anything. We were never charged for them either.
The lobby is beautiful and is the first "rain option" location.
The lobby ceiling
We had a horizon suite on the pool side. We had a beautiful view. The rooms are very simple but still classy, and the bed is super comfortable ! The balcony is furnished with two chairs and a table. The room had light enough for us - 2 bedside lamps, one ceiling lamp, some accent lights at the bottom of the wall which, left alone, was giving a wonderful romantic atmosphere ; there was also one light on the balcony, above the sink, in the shower, above the closet, and in the entrance. Plenty. We did have ONE mosquito on the second night - I must say I'm a mosquito magnet, one in a house and it will find me - and we did not have any problem for the whole stay, including when in the restaurant (which is on the ground level, with two ponds). Somebody mentioned there's no door to the bathroom - actually, there's no door to the bathroom but the toilets are separate and have a door - I think it is worth mentioning as people could get a wrong idea. I also want to mention that my FH is 6'3 and the shower was more than high enough for him. The first night, we did not have hot water in the shower, which was strange because there was hot water in the sink... we mentioned it and it was fixed the second day - actually, the red and blue indicators were just on the wrong faucet ! The only critic I would have here is that there are not enough amenities.For instance, there is no shower cap for the rain shower. There are also no cotton balls or Q tips. They came on the first morning to ask if we needed anything and I asked for some but never got them. Just a detail to me, though.
Also note that there is no TV in the room (we love that) but they have DVD players that you can ask for.
They have 25 rooms total. 7 garden suites, that are not accessible to people with handicaps. The horizon suites are all on the lobby level, and there is an elevator to go down to the ground level where are the pool, restaurant, bars, the beach and the gym. They have 5 bungalows on the beach, with private pool and deck. And 2 Master Suites with spectacular terraces where you can even have private events. For our wedding we will have a Master Suite
We don't have a lot of guests â€“ so we might not fill up the hotel â€“ and in this case, they make sure that the guests from the wedding have the rooms closer to the restaurant area, where the party will be, and the other ones have the rooms farther away.
Our room and the view
Balcony and view