So I just heard back from Pamela, she said she checked with her manager and will not honor the 2013 rates for me... guess the whole "catch more bees with honey" thing didn't work out.
It's not over yet! I've asked Pamela to get me in touch with Ana so we can straighten this whole thing out. I checked my email history, and I booked my wedding on April 30, 2013!! This should be far enough away that I can pay the old rates.
How did you get them to honor the rates for you?
That is completely ridiculous!! I can't believe they won't honor the prices!! You did the right thing to ask to speak with Ana since she is the manager. I also booked my wedding in April 2013 (sent the wedding contract form along with the deposit) and my wedding is occurring in April 2014. Cynthia had clearly stated in emails along with attachments she sent that all prices she was quoting were for 2014. So that's why I put up a fight recently when they tried to tell me that prices had gone up and I would have to pay for them. Its just completely crazy and creates stress that is really not necessary!!
To respond to your question, as mentionned in earlier messages, I simply wrote a very nasty email to Pamela in response to the increase of prices with alot of words in capital letters. I completed my email saying that if she and I couldnt resolve the matter, that I would ask to speak to her manager. Then...I received an email from Ana saying that I would be dealing with her from now on, apologizing for Pamela's email and saying that she would honor the prices I was quoted by Cynthia.
To be completely honest, at this point in time, I do not trust any of them!! I sent Ana a list of questions last weekend after receiving her email and have not had a response yet AND I forwarded my email again mid-week. I certainly don't want to deal with any drama once Im there so I would rather do it now via email since its a paper trail and not verbal.
Keep me posted and good luck!!