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HELP!!!! I want to fire my TA

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#11 Banana11

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    Posted 18 December 2008 - 03:31 PM

    I highly recommend communicating directly with your WC. I pulled my TA out of the middle and things have been great since! Much easier to work with the TA and WC separately!

    #12 BachataBride

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      Posted 18 December 2008 - 04:16 PM

      That's what I have found too Andrea! No middle person!!

      #13 Ashley0802

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        Posted 18 December 2008 - 04:20 PM

        Hope things go smoother for you! It sucks that some TA's do this to brides to be.. its like we are prob the last people you want to piss off! I had problems with 2 different TA's, either no replying for weeks or just not giving me answers to my questions, and answering stuff I never asked. So needless to say.. I am still in search of a TA in my area!

        #14 Banana11

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          Posted 18 December 2008 - 04:30 PM

          Originally Posted by BachataBride
          That's what I have found too Andrea! No middle person!!
          Totally! It was taking my TA weeks to get a response from the WC so I finally asked for the WC's contact info. I don't know what the deal was but when I email my WC I hear back instantly!

          #15 heather007

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            Posted 19 December 2008 - 12:30 PM

            How is things going with your TA? Anything change?


            #16 KHarrod

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              Posted 19 December 2008 - 12:46 PM

              Things are getting a little better, its always me calling her to ask questions. She's always traveling or on another call. It's still very annoying to me but I have to deal with it, I guess. The company charges a $100 cancellation fee ber booking so I guess I have to make it work somehow.

              #17 DanielleNDerek

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                Posted 19 December 2008 - 12:52 PM

                I think it's pretty normal for a TA to be traveling all the time. I know mine was, its part of her job. Glad things are getting better.
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                #18 heather007

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                  Posted 19 December 2008 - 03:17 PM

                  Wowers, $100.00 cancelation fee? That's crazy. I found that after we made our bookings, everything else regarding our wedding was done through our WC. Our TA actually recommended that. At first I thought that it was strange, but when dealing with the wedding, the WC is the best person to go through. We only talk to our TA now in regards to the actually travelling part.


                  #19 jhawkev

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                    Posted 30 December 2008 - 01:46 AM

                    Sorry about your troubles

                    I had the same problem, we unfortunately were stuck with her. But I was determined not to let that ruin it for the rest of my guests. So I had a recommendation from another bride on here and booked another TA to finish the rest of our bookings and plans. She has been wonderful, I just wish I had found her sooner. At least you still have plenty of time before your date.

                    Best of luck.

                    #20 RORJamaica Bride 050809

                    RORJamaica Bride 050809
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                      Posted 30 December 2008 - 10:41 AM

                      I can sympathize, our TA is terrible also. She recently sent me a list of all the guests, which room they are staying in, dates, and airport. Peoples dates are wrong, names are wrong, airport codes are wrong. She claims their system can't update fast enough. What the heck!!

                      She sent out a mailing to all of people interested in going to Jamaica, that included prices, etc. She showed us the mailing she was going to send, but it was nothing like what we thought. It looked like a kindergarten project, she cut out pics of the resort and taped them on the front of the paper. Nothing was straight, and words were abbreviated. Everyone was so confused.

                      The list she recently sent me said one of my guests had left two messages to book flight, why didn't she return their call no one should have to call twice.

                      she is always on vacation and out of the office. They need a way to communicate when they are out.

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