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Vallarta Weddings Review :( (very long)

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#1 deleishus

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  • 43 posts

    Posted 02 December 2008 - 04:12 AM

    We had our wedding in PV on July 4, 2008 sorry its taken me so long. We used Vallarta Weddings as our wedding coordinator. We started planning our wedding about 9 months before and I decided to go with Vallarta Weddings because they we're inexpensive, they are a husband and wife team and have been planning weddings in PV for many years. During the planning processes everything was great. I even went to meet with them in Feb. prior to the wedding and they really appeared to have everything together. Eva took me to the ceremony and reception sites, we meet with the caterer and she had cake samples all ready for me. I was really happy with them. My only complaint during this time was that they some times would take over a week to get back to some of my emails. But they are busy so I let that go.

    On the day of our wedding they really screwed up in my eyes. But it was a difficult day mother nature really wasn't on our side. And I knew that was always a possibility. But I felt they should have handled everything a lot better since Michael watches the weather via satellite and I am sure it wasn't there first wedding that got rained on. Anyways, we first had to move the ceremony site to the reception site due to the rain, which was disappointing because the whole point of having a wedding for me in PV was to get married on the beach. I was prepared for that the day before the wedding becuse when we went to the beach for rehearsal there was an extreme high tide so having a ceremony on the beach was out of the question.

    Instead we had the ceremony on top of the villa (Villa Las Palmeras), which has a really great view of the bay, but we couldn't see it due to the heavy rain. On top of the villa, the patio is only half covered. So through out the whole planning process I kept asking them to make sure we have a canopy that covered the whole open patio, because I knew it was rainy season. The canopy they showed up with only covered the center of the patio. They had laid out the ceremony chairs but nobody could really sit in them because the rain still blew in and got them wet. So most of our guests minus our immediate family where all squished underneath the covered patio. And once the ceremony started the wedding party and I had to run through the rain to get to the alter. And once at the alter we said our vows standing in a huge puddle of water.

    Not having the correct canopy also meant they couldn't use all the lounge furniture I ordered, close to $2000 worth.

    The canopy was my biggest issue at the time but there where also many little things (that can seem big to a bride)that they did or did not do that also bothered me. For one the whole time I was getting ready neither one of them came to check on me to see how I was holding up. I had to send my maid of honor out to find one of them because they also hadn't sent in the photographer. Then after the ceremony there was nobody around to tell us where to go so we could take pictures. So we where stuck in a room for the whole cocktail hour until I sent another person to find the WCs. To get us some of the appetizers and drinks. By that time it was time for us to get introduced so we never took any good pictures. Another thing they messed up on was the kids table prior to set up I told Eva specifically where to find everything for the the tables. She forgot to put out the kids place mats I ordered and the candy centerpiece. And they even forgot a kids place, when I gave them the seating chart with all the names on it. And finally the next day I found our "marriage certificate" from the minister unsigned in an envelope by the bar.

    I do have to say though they did do a really great job with the reception area the set up looked really wonderful. The food was good and despite all the rain our guests still said they had a really fun a memorable time. And even though I wanted to cry I kept it together and also enjoyed our wedding.

    When I got home I sent Vallarta Weddings an email to let them know how I felt about how our wedding went and they never responded.

    #2 Kathie

    • Sr. Member
    • 2,654 posts

      Posted 02 December 2008 - 11:33 AM

      I'm sorry to hear that. I'm glad you were able to enjoy your wedding though.

      I contacted them and they told me they couldn't help me because it was too early. They told me to call them back in six months. I never called and instead got a wonderful coordinator at VOWS Vallarta.

      #3 Jen_S

      • Sr. Member
      • 3,737 posts

        Posted 02 December 2008 - 01:59 PM

        Wow I am so sorry you had to experience this they should have had a backup plan and that is inexcusable. Congrats on being married!!!
        Our Honeymoon In Ireland!!

        #4 Soon To Be Mrs. Gomez

        Soon To Be Mrs. Gomez
        • Sr. Member
        • 1,326 posts

          Posted 02 December 2008 - 03:07 PM

          Sorry about the rain, but how great that the food was good because that's what most people love.

          #5 lil_miss_frogg

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          • 826 posts

            Posted 02 December 2008 - 03:15 PM

            I am so sorry all this happened. I hope you and your guests still ended up having a good time.
            My Babies
            "Love isn't about finding a perfect person,
            it's seeing an imperfect person perfectly!"

            #6 nathanielthompsonphoto

            • Sr. Member
            • 1,213 posts

              Posted 02 December 2008 - 03:57 PM

              Oh I'm so sorry about your disappointing wedding day

              Here's to a wonderful marriage that is everything it should be!

              #7 amyh


                VIP Member

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              • 3,754 posts

                Posted 02 December 2008 - 05:24 PM

                That sucks! We got married on the same day in PV and dealt with the same tropical storm so I can say that I really did feel your pain. I am shocked that your WC did not prepare and provide the correct tent! My WC pushed and pushed and thank god we finally gave in and listened. She also recommended that we do no rent lounge furniture b/c of the likelihood it would rain. I am so sorry, but I hope you can move on and focus on the positive, I bet you still had an amazing time! If you ever need to vent, pm me! I could use a venting partner (damn rain!). Also, where are the pics!!!!

                #8 deleishus

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                • 43 posts

                  Posted 02 December 2008 - 08:32 PM

                  I haven't posted pics yet because every time I try they never post. Any ideas?

                  #9 ~Melissa~


                    VIP Member

                  • VIP Member
                  • 8,680 posts
                  • Wedding Date:October 7, 2010
                  • Wedding Location:Nuevo Vallarta, Mexico
                  • LocationUtah

                  Posted 02 December 2008 - 09:33 PM

                  Oh no, sorry to hear about the tent and all. That really sucks. You know they say it's good luck for rain on your wedding day :0) <--- just trying to shed some positive light. Thank you for the review!

                  #10 Scarletina

                  • Newbie
                  • 85 posts

                    Posted 03 January 2009 - 07:26 PM

                    So sorry to hear that your wedding wasn't everything that you had ever dreamed of! Regardless I am sure it was stunning.

                    Has anyone else worked with this company that can give a review? I have already hired them however that doesn't mean I won't look for someone else if the general consensus is that they are not on top of their game. This once specific weddings sounds like it was a very unique circumstance.
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