I have another question and unfortunately am not getting the answers needed from Ilena either. Do any of the brides out there have experience with booking the group room rates? I have an estimate on room rates for a block of 10 rooms (min 3 nights) but the contract is a bit confusing as far as payment goes. Here is the section that confuses me:
The group rates provided are only available with a minimum of 10 rooms for at least 3 nights thru a group contract and a 10% deposit is due at the time of contract and two other payments for the 45% are due 120 days out and 45 days out by wire transfer, bank certified check or company check. THE â€œHOTELâ€ will not accept personal checks or credit cards. Reservations are to be done thru a guests list. Phone reservations are not available.
I thought this meant (as did with other resorts I spoke to) that we could pay the deposit on the 10 room block to save them and as our guests booked they would pay their deposit and ours would be returned to us but I clarified this with Ilena and she is leading me to believe we have to pay for all these rooms ourselves and our guests are best using the rates on the website. I am hoping this is just getting confused in the translation of back and forth and not the case. Has anyone done this?
Also, what is the procedure for guests to make reservations? They can't call but can they reserve online? What does "reservations are to be done thru a guest list" mean?
Thanks again Ladies, you all tend to be a much faster response than Ilena and the group rates people!