OOT Towel's came in!

[kerryjbrown]

I ordered Beach Towels for all of my guests to put in the OOT Bags. I bought them from Beach Towels wholesale manufacturer of custom embroidered monogrammed bath towel for corporate events and ordered the 30x60 IMPORTED WHOLESALE BEACH TOWELS BY COTTON FRUIT Velour Terry in Lime Green (1 case of 24) and Carribean Blue (1 case of 24) with opposing color embroidery of Los Cabos, Mexico and our wedding date April, 4 2009. The total cost was $376.35 including $52.74 in shipping costs. They did a great job on communication and they were here within the week.

However, the color on the blue is NOT the color on the website and they are fighting with me about it saying it is my screen. I have looked at them on 6 different computers and they are not even close. The Carribean blue on the website is almost alike a royal blue but more bright than dark, it is a bright vibrant blue. The color I got was periwinkle. NOT HAPPY! My wedding colors are Lime and Bright Peacock blue with aqua. These so do not go!

 

I also did not realize when I ordered them, how thin they are. They are very flimsy and do not even peek out of my OOT bags as my regular beach towels at home did when I sampled the look. Bummer!

 

Am I crazy or are the blue's totally off?

I am emailing the manager today as the sales rep said "too bad, not our fault" which made me more mad.

 

Here are pics:

Their website photo

 

My Towels

Blue with Green

Green with Blue

In My OOT Bag

[beachbride08]

On my computer your towels look like a little lighter blue than the caribbean blue sample, but they are pretty close. I think they look fine, and go well with your OOT bags (which are super cute, BTW!).

[FoxyBride]

Yea the Caribbean blue on their sample and in your bag look pretty close to me. But whatever color it is, it goes well with your color scheme.

 

But that comment from the customer service rep was unacceptable either way.

[Myda77]

I actually think they look okay from the pics you posted. The color doesn't seem off by much. I was going to order from this company also! Are the towels really that thin? They look all nice and fluffy in the picture. Do they seem cheap looking to you?

[DanielleNDerek]

the towell is what i think is true carribean blue and it is off from their site. But i honestly think they look really nice that color and look great with the oot bags you bought. I wouldnt worry about it. But if you feel the customer service rep was rude to you than I would complain about that but keep the towels.

[Yari]

I have to say the colors look pretty close.

 

It was inappropriate the way the sales guy treated you though. I would definitely complain.

 

I wouldn't fret about the color of the towel, I think they look awesome!

[KAMAY11]

I'm going to have to go with the girls here....the color is pretty close...and it doesn't look bad at all!

[Jenn3878]

I agree - doesnt look bad. I would love to get one

[Mel&B]

The color might be a tiny bit off, but I honestly think they look great! The blue and green look good together and both colors look great in the bag. I would be mad if your blue towel was purple or something like that, but it doesn't look like that is the case.

[heather007]

The colour looks pretty close to me, but mind you, seeing it in person is much different. I want to tell you to try not to worry about it, but believe you me, I worry about things like this too with our wedding.

 

Have you tried talking to the supervisor? Are they refusing to redo them?

 

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