i am furious...
Posted 07 October 2008 - 11:49 PM
so I WAS getting married in Feb. @ the RIU Palace Mexico resort...the invitations have been printed out, I was going to mail them out by the end of this month..I also thought now would be a good time to book my photographer. I wanted Sol Tamargo from Del Sol Photography to shoot my wedding & TTD session (she's awesome..i love her work). Anyways, before booking her I figured it was best to check with my wedding coordinator @ RIU what their policy is on outside vendors. I was thinking I'll just have to pay for a day pass, no big deal...it turns out that they DON'T allow any outside vendors. I am so upset, I guess I should have checked on this sooner but I've seen that Del Sol shot a couple of weddings at Riu Palace so I assumed it would be no problem to book them for my wedding. I guess this must be a new policy...I am extremely dissapointed with RIU (first they have this guest policy where 80% of the guests have to stay at the same resort where the wedding will take place and now this!!) I'm so upset that I'm considering canceling my reservation & booking another hotel....the photo package RIU offers is a joke! see below:
What about pictures ?
We have different photo packages, please notice that the prices are for 2008 and subject to change without prior notification:
All the pictures are taken digitally with high resolution (6 Mega Pixel).-Are they joking!? My personal camera is over 10megapixels!!
The size of the printed pictures is 6 x 8 inches (15 x 21 cm) in color or in B&W and includes a basic album.
The minimum quantity of pictures in a package is 24 pictures.
Pictures included in the wedding package are taken just at the ceremony
1)24 pictures$ 280.00 usd
2)24 pictures with negatives on a CD$ 380.00 usd
3)36 pictures$ 360.00 usd
4)36 pictures with negatives on a CD$ 460.00 usd
5)50 pictures$ 400.00 usd
6)50 pictures with negatives on a CD$ 500.00 usd
7)CD with 70 JPG files (no prints)$ 495.00 usd
DVD slide show of 120 JPG files with menus and music $ 700.00 usd
9)DVD slide show of JPG files with menus and music, CD with
negatives, 1 leather album and 50 (15x21â€) 25 (20x25â€) printed
pictures$ 1,300.00 usd
48 hr delivery or 5-7 days shipping address (UPS or FEDex) with no charge.
Photo Packages will be delivered to the photo shop located at the RIU Yucatan
Visa and Master Card accepted
5% Off cash payment
Am i completely overreacting?? I just feel like the pictures were the one thing I really wanted to splurge on...I sent a very angry email to the wedding coordinator but i doubt that's going to help any. Can anyone suggest another resort in the Riviera Maya area that's more accommodating, in terms of choices and allowing the bride to have the wedding day she dreams of?? Do you think I should go ahead and get married at RIU in spite of their crappy policies or should I book something else FAST?!
Posted 08 October 2008 - 12:11 AM
I would tell them that they are going to lose your business unless you can work something out.
If not, maybe you could have your ceremony somewhere else? I think it is very unreasonable and I wouldn't put up with it!
Posted 08 October 2008 - 03:22 AM
Posted 08 October 2008 - 07:59 AM
Posted 08 October 2008 - 08:01 AM
Posted 08 October 2008 - 09:17 AM
Posted 08 October 2008 - 09:25 AM
Posted 08 October 2008 - 09:55 AM
If you had the budget for Sol, then this could be very realistic for you. I looked into this extensively and had to deal with a vendor policy and ended up with what I wanted... am paying more but it's worth it to me.
PM me if you want details.
Posted 08 October 2008 - 10:02 AM
Posted 08 October 2008 - 10:05 AM
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