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Dreams Cancun - Email Response Slow


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Does anyone have a good way to get information from the WC at Dreams? I've sent numerous emails to Claudia with questions and wedding date options but I have not received any replies. I could understand a 24-48 hour delay, but a couple weeks seems a bit much. Maybe she is on vacation or something? How is everyone else's experience?

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I had a similar problem contacting Sandra at Dreams Tulum. It ended up being a problem with me using AOL to send emails to her. I created a Yahoo account to use and have had quick responses since then. It's kind of a long shot, but it could be a problem like that.

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It's not just you! We all are having the same problems with communication issues with Claudia! I have a TA, and she is able to get a response out of her with in a 48 hours. If you don't already have one, it might be something to think about! (the host of this website is also a TA that specializes in DW's!)(Tammy)

Let me know if I can help!

Leigh

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Quote:
Originally Posted by anacgarcia View Post
I had the same problem with my hotel's WC until my FI decided to call the hotel's manager, she now gets back to me immediately wink.gif
Hmmmmmmm, maybe we should all try your approach!!!!!! Seems to have worked!
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