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DREAMS PUERTO VALLARTA "thread"


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#1511 miss_delerium

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    Posted 31 January 2011 - 07:31 PM



    Originally Posted by gowiththeflow 

    Yeah good example. I emailed her and asked "so I know that the sound system is included for the ceremony. How much does it cost for the reception?"  I pretty much knew it was not included for the ceremony, but I wanted to see what she would say.  She replied "no it is not included for the ceremony, The cost for the whole wedding is $450."  That is actually less than Rebecca quoted. I feel a little bad about being so sneaky, but oh well!
     

     

    That's what I paid when I was there. That's just their new price for it now, when they updated their price list. It's actually the same as what Rebeca quoted me: $150 for ceremony and $300 for reception. Then when they redid the pricing in the "wedding guide", its just listed as $450 for ceremony and reception - which is the same.
     



    #1512 kerrib

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      Posted 31 January 2011 - 10:45 PM


      MY BLOOD IS BOILING!!!!!!

      So guess what?! Louise's last day will be Feb11. So now we will have yet ANOTHER WC! His name is Esman Mora and you can reach him at weddings1.drepv@dreamsresorts.com

       

      I seriously am freaking out!





      #1513 kerrib

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        Posted 01 February 2011 - 04:56 PM

        Ok, so I emailed Louise last night and got an email back early this morning. Fastest response I ever had! I expressed how upset we were with the changes, prices, and a few other issues we've been having. She did tell me that they will honor any price I was quoted by Rebeca or any other WC we've had contact with. So if any of you girls have any email correspondence with 2010 prices in them, save them and tell Louise/Esman. I also recommend pushing for a contract like I did so there is no more flip flopping with prices and availability of services.



        #1514 Dreams2011

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          Posted 02 February 2011 - 10:14 AM

          I'm glad to here that a few of you are making a stand...good for you! I sure hope Esman is better than Louise. We didn't deal with him much although he was there when we met with Louise. Just an FYI that he is hard to understand (accent is super thick and English is so-so).



          #1515 khannan

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            Posted 02 February 2011 - 03:52 PM

            I think it would depend on when payment is due on the trip.  1st payment for our wedding in May is February 6th so I sent my invitiations out in the beginning of January...The response date I used was the first payment due date.  It worked out pretty well.  Hope this helps



            #1516 gowiththeflow

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              Posted 02 February 2011 - 06:10 PM

              hey ladies! Soooooo....we were so frustrated with Dreams and everything going on, that we have decided to get married off of the resort. We have reserved Le Kliff. We really love it and I am actually really excited. I think this all happened for a reason. I feel so much better because contact has been awesome. We will still be having the bonfire and everything. 

               

              On a side note, I just got home from work. I'm outside of Chicago and don;t know if any of you have seen the crazy weather, but OMG! I'm a nurse and they called a disaster code, so we were not allowed to leave. I worked yesterday for 12 hrs, slept at the hospital, and got off at 7pm after another 12 hr shift. I'm exhausted! I hope anyone else hit with this weather is safe and warm!



              #1517 sascolo

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                Posted 03 February 2011 - 05:07 AM

                I have heard le cliff is great too! You need to feel great about your day so hopefully this will settle any anxiety you had dealing with dreams! Your wedding will be beautiful!

                #1518 gowiththeflow

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                  Posted 03 February 2011 - 09:32 AM



                  Originally Posted by sascolo 

                  I have heard le cliff is great too! You need to feel great about your day so hopefully this will settle any anxiety you had dealing with dreams! Your wedding will be beautiful!


                  thank you! I think it will be beautiful too!



                  #1519 Crystal1880

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                    Posted 03 February 2011 - 10:29 AM

                    I befriended Louise on Facebook and she will actually answer your questions if you send her a message. She is super speedy about it also. I feel so much better now. I now have to tackle the task of getting Esman to answer my e-mails since I assume Louise will be leaving.



                    #1520 gowiththeflow

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                      Posted 03 February 2011 - 11:10 AM

                      Yeah I don't want anyone to think that Louise was the problem. She really tried, but she just wasn't clear about her answers. She now says that she told us they would honor the 2010 prices, but we have all the emails and that was never said. She was very gracious about us canceling. It was just too many things. First the change in coordinators, then all the price problems. One example: I asked if Oceana was still available for rent. She said no. Then 3 days later she said yes. We were in the process of pricing le Kliff - so the private space may have changed our minds. basically, for about the same cost, it seemed worth it. Actually, having it at LeKLiff is cheaper than renting Oceana. She said if she knew we would cancel, they would have been quicker to honor things - well I shouldn't have to threaten them to have them do that.  They have a corner on the wedding market, but they need to realize that they still need to give the brides a lot of attention (if wanted) and offer a competitive product.

                       

                      i am still super excited about Dreams. we are still having the bonfire, which sounds amazing! Please don't anyone think I am trying to rain on their parade! Partly is was our fault for not clarifying earlier. So just learn from our mistake!






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