Resort problems :(
Posted 09 September 2008 - 09:19 PM
Posted 10 September 2008 - 12:58 AM
Posted 10 September 2008 - 08:54 AM
If you don't, but you have the e-mails to back it up, it's just as good.
On this one, I wouldn't budge. If they gave your date and time away, then I'd tell them that they have to fix it with the other couple - NOT YOU.
Do you have a lawyer in the family or a close friend who is a lawyer? Might not hurt to brief them on the situation and then have them queued up to talk to the resort. The point here is not "friends" it's they PROMISED you something, you PAID to secure that very thing, and now they're saying oops.
Your response should be firm. You get what you were promised, or all hell will break loose. And from this point forward, EVERYTHING goes in writing. Even if you have a conversation with them, take notes, type them up and send it to them to confirm that your understanding of all of the items discussed was correct.
Good luck. Let us know how we can help.
Happily married since 2008
Allurements by Rebecca - Destination Wedding Invitations and more
Posted 10 September 2008 - 09:35 AM
Not only is this just wrong in SO many ways, but your the bride and this is unneeded stress!!! When this is All settled, they owe you plenty of discounts. Don't back down, this is their fault & not yours!
Good luck and I'm so sorry your going through this!
Posted 10 September 2008 - 02:15 PM
My final question is - how did this other bride get your contact information? If they the hotel, passed your information along to her with the hopes that she would intimidate you into giving up your date you need to let them the hotel (maybe bride as well) know that it was inappropriate and very unprofessional and that actions like that have far reaching consequences for them as a business.
Unbelievable! What a bunch of jerks!
Posted 10 September 2008 - 09:13 PM
My biggest problem is I am not told who had the date first, for all I know this other girl had the day first. I have contact a lawyer and he did not sound positive due to little things on the contract like they were just bought by Hilton but I signed a paper that had the earlier owner on (2 owners ago).
My only guess is that they are trying to book a bigger wedding for more money but they are retarded I was planning on every extra possible so they will be loosing plenty of money I am sure and now I pretty much want my wedding for free
I am also worried that the rooms will book up too quick and there will not be enough rooms for my guest. and they promised me upgrading which I am sure they promised her too.
I will keep you all posted I am supposed to get a call Friday night
Posted 10 September 2008 - 09:23 PM
Posted 13 September 2008 - 12:03 PM
Posted 13 September 2008 - 12:44 PM
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