Just want to let you all know about an extremely frustrating situation I've been in over the last few months with the wedding department there.
I purchased and brought ALL of my decorations for my wedding from the US (cost a lot to ship down plus buy them in the first place - figuring they could be reused)... my wedding coordinator packed it all up for me and brought them to my parents room two days later - a day after my husband and i left for my honeymoon.
My parents left right then too assured that all decorations were there - they weren't. Our vases and table numbers were left behind, which ok, sucks, but they told us they would mail it to us immediately. Great for us because a cousin was going to use them for her wedding...
It's February... my wedding was in June. Now I'm seeing my decorations on Facebook for other weddings. So basically, the items I paid for are now being turned into a profit for other weddings... That is so unbelievably frustrating - especially when I was assured they were mailed out time and time again.
Our wedding was featured on 2 blogs and I gave a substantial amount of credit to the resort for their hard work... I really hate to feel lied to, especially when I feel like we gave them some more publicity. Regardless, all weddings deserve to have all of their items given back to them, and not turned into a profit.