Thanks again for some reassurance. Maybe Sandra is just really bad with communication via email, but I have heard great things about dealing with her in person! Yes, I did receive confirmation from Sandra back in June, and that's the last I have heard from her! So that's why I was thinking maybe they lost my information or something. So I think I will try and contact Hagen Sommer just to make sure I'm still booked in for May 18!
I'll keep you posted
Originally Posted by 604bride2be
I will look through what photos she has sent me and email you....but i remember not getting exactly what I was looking for when I asked her...They are kind of generic photographs. But i will look anyway!
If i were you I'd email this person : firstname.lastname@example.org, His name is Hagen Sommer, their supervisor I believe. Just tell him you are not getting a response back and its been 2 months.Tell him your a frustrated, that you understand your wedding is a few months away but that you shouldn't have to wait 2 months to get a reply back. Wait to see what he says to you, but I'd bet you'll get an answer pretty quick......
I asked to speak with him when I was having an issue a few months back when they kept changing the WC's on me, that's why i have his email.
Sandra took about a month to get back to me, a few weeks ago, so I emailed her saying I was getting impatient with the lack of responding, and I CC'd Hagen in that email and I got a response that day from her, LOL. Sometimes you gotta light fire under their butts. SO in the FUTURE, if it something urgent, i'd do the same.
They are SUPER busy, and have people messaging everyday, AND weddings -- but thats ridiculous to wait that long.
I too am only paying a day pass for my Photographer and DJ. I just straight up said im not paying the over night pass, and she said okay. It seems like they will TRY anything just to get more money from you, but its okay to negotiate and ask for it cheaper or even not pay at all (depending on how ridiculous the cost is!)
Question: are confirmed for your wedding date??