Jump to content
Sign in to follow this  
APRILOO

Do Not Use americanwedding.com

Recommended Posts

DO NOT USE AMERICANWEDDING.COM

 

If you are not familiar with this company, it is an invitation and part wedding accessory store. They had the perfect wedding invitation and I chose to order them online. Well letâ€s just say that it was the worst decision I made.

 

I ordered the invitation with pearl ink and the first time they sent them the printer had messed up and the pearlized ink was inconsistent and actually missing in some spots. I was very disappointed when I opened the box. I immediately called and talk to some lady on the phone. She tells me I need to send in some samples of the invitations and they will make a decision about the invitations.

 

They agreed they messed up and reprinted them. Well I get the new batch and they are basically the same. A little better but still look horrible. So I call them again. The lady this time first agrees again that the first set was bad and then proceeds to tell me that that might just be the ink but the send in another set of samples. So I do just that.

 

Mean while I have to leave to go to San Antonio since my dad is still in ICU and is having complication with his surgery and they have to go back to surgery. I get a call on the way to the hospital and from the company saying there is nothing wrong with these invitations and that they will not print them again. At this point I am getting upset and they lady would not help me out at all. They wouldnâ€t even offer to print them at a discounted price with a different ink. The only think I could do it pay the shipping to ship them back and get a refund.

 

The next thing is what really made me mad. I went on their website and wrote a review for the invitations. The review was actually pretty nice coming from me and all the trouble I had with the company. I stated the invitations themselves where gorgeous but the ink was poor quality. They changed my review all up before they posted it. It now states that I loved the invitations and that I did not like the ink I choose. That is not what I stated at all. I loved the ink just not the quality.

 

Reviews should be what they are and not changed. That is propaganda and not a review. So I just wanted everyone to know that they are a less than quality company and will not help you out much and change your words.

Share this post


Link to post
Share on other sites

April - i am moving this to Bride Referrals for you OK?

 

That SUCKS!!!!

 

You should send them a letter requesting that they immediately take down that review - they can't change your words - you could really be a bitch about this and get an attorney to send them a letter about that.

 

I would NEVER use a company like this!

Share this post


Link to post
Share on other sites

I cant beleive they changed your words! Can you post another review stating that they reworded your previous review? That's sneaky. I am sorry you are having such trouble and I hope everything is ok with your dad!

Share this post


Link to post
Share on other sites

WOW, the nerve of that company! That is so dishonest. Sorry you had such a terrible time with your invites. Also I hope your dad is okay.

Share this post


Link to post
Share on other sites

If it were me, I would ABSOLUTELY report them to the Better Business Bureau. A case will be filed and a BBB agent will stay on top of them until a satisfactory resolution has been reached. Additionally, you can assure that your "actual" review is on file with the BBB, and the jerks won't be able to change it!

 

Shady, shady, shady if you ask me....

Share this post


Link to post
Share on other sites

I was just goign to say look into reporting them to the BBB, but I see others have said it already.

 

I looked into using them and I'm really glad I didn't!

 

Sorry to hear about your dad, I'll say a prayer for you.

Share this post


Link to post
Share on other sites

Thanks for warning everyone here. No one needs to be dealing with a company like that. I can't believe that they changed your wording in your review!!! OMG!!!! I say call into the BBB on them and make sure they do this to anyone else.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  


  • Best Destination Wedding Sponsors



    Facebook Pinterest Google+ Twitter
  • Posts

    • Are you looking for a guide where you’ll find many tips and steps to follow to make your wedding a success? We design a special for you, where you will find: Photography Tips To-Do List Check list How to choose the best dress? Memories and invitations And much more! Download it now for free from: http://emweddings.com/WeddingGuide/index.html     Don’t stress. Enjoy every moment, tomorrow will be your best memories. See you soon!
    • Another option is to find an app that allows for group talk. This Wedding Party App looks pretty neat. https://apracticalwedding.com/wedding-party-app/ 
    • Hi Everyone, So, I was cleaning out my closet and realized that I never sold off my extra wedding OOT bag stuff from our wonderful DW.   46 Daily Spanish for Dummies 30 Pool colored OOT fabric bags - approximately 13in x 13in. They lay flat.  I used them for our wedding and they were perfect for everything we needed to fit in each bag. There’s a slight shade variation in the group; I’m guessing some were cut from a different bolt of fabric.  They are also a little wrinkled from storage and will probably be wrinkled from shipping. I have three additional ones, but they somehow got something on them (likely toddler related). If needed, I can try to wash it out and send those as well. 
    • I’m getting married in six months to my foreign girlfriend. I was advised by a friend that one of the things I need to do before saying I do is to get a prenuptial agreement. Basically it’s supposed to protect my assets and properties in case my relationship with my future wife goes down the drain. I don’t know though if this is an acceptable practice when marrying Kiev ladies. I don’t want to do it if it would be insulting on her end. I need advice on this. Please help me.
    • So we are currently looking for an all inclusive resort for the wedding. We have 60 guests and found all the Dreams resorts as options and all of them gave us a quote and discounted price since it’s off season etc. Resorts in Punta Canta gave us a reasonable price, Dominicus gave us a really good deal then La Romana Resort and Spa gave us their regular price and so hard to negotiate. Will someone tell us how special is this resort that they won’t give us a good discount when all my guests are staying in their resort for 5-8 days. We are bringing $$$ in their resort and not give us a discount?  What is so special with this resort?  Can somebody recommend a beautiful resort? 
  • Topics

×