Iberostar Brides....POST HERE!

[finleys7]

Quote:

Originally Posted by Grand Bride Just realized the El Spa prices seem to be from 09 (although I requested 2010)...maybe they haven't changed. Also realized my 2010 wedding package pricing includes a sheet on "optional services" like Spa Treatments and the bridal hairstyle on here is $140! Manicure is $48, Pedicure is $68.... What the heck??!! Maybe that's for the Spa at the Grand I'm going to email my WC to see what the story is.

I have completely different prices for 2010 Del Mar. The Del Mar is the lower end hotel out of the 5, you would think those prices would be cheaper, but a manicure is $69.

Taken from the pdf file.
Spa Treatments (our luxury Spa offers an entire world of sensations just for you)
•Brides hairstyle US$ 110
•Manicure US$ 69
•Pedicure US$ 79
•Relaxing Massage – 50 minute US$ 99
•Relaxing Massage – 30 minutes US$ 68

[noelynn]

Quote:

Originally Posted by Ryan's girl As far as I understood, there is only 1 Spa that is shared by all of the resorts (unless this has changed since I was there in April). El Spa is located in the shopping centre and provides all of the bridal services. I think it's terrible that there is so much confusion on the pricing. Hopefully they get this figured out for all of you.

The Spa prices are just a little different than the sheet the WC sents you. Did you use the price sheet from the WC or did you go with what the Spa had listed when you were down there?

Thanks

[~*Kathy*~]

I think if you're getting your hair done at the spa, you can basically expect to pay at least $100 USD or a little bit more than that...I think mine cost $120 USD. Sorry to hear they're not being consistent with their pricing, that sucks!

[toshalea]

I am really frustrated with this resort!!!! I know there have been great reviews once you get down there, but with the different responses for the same question, it is really hard to plan anything. I mean how hard is it to have 1 consistent price list for the spa?? They even change WC. Lily was always great at responding, but then Mayra started responding and doesn’t answer really anything. The last email I received (I needed the size of the tables in the Los Vitrales room to order table runners) was from Lily, but they told me she was no longer a WC. How confusing! Also, tripadvisor & iberostar-board said the Beach and Del Mar are closed and it has been said they might not open until December. Everyone has been ugraded to the Lindo, the Lindo to the Maya, and Maya to suites or cheaper upgrades to the Grand. I don't even know if I will be at the Lindo for my wedding!! I am sorry to sound so negative, but I really needed to vent!!

[FutureMoreno]

toshalea- lust sending you positive vibes. Don't stress yourself out hon! But go ahead and vent to get it out! Just think once u get down there-things will be all tropical and all good. In exico they are just more laid back. Your questions will be answered in time. But please don't stress...your wedding is just around the corner:)

[Barefoot in the Sand]

Quote:

Originally Posted by toshalea I am really frustrated with this resort!!!! I know there have been great reviews once you get down there, but with the different responses for the same question, it is really hard to plan anything. I mean how hard is it to have 1 consistent price list for the spa?? They even change WC. Lily was always great at responding, but then Mayra started responding and doesn’t answer really anything. The last email I received (I needed the size of the tables in the Los Vitrales room to order table runners) was from Lily, but they told me she was no longer a WC. How confusing! Also, tripadvisor & iberostar-board said the Beach and Del Mar are closed and it has been said they might not open until December. Everyone has been ugraded to the Lindo, the Lindo to the Maya, and Maya to suites or cheaper upgrades to the Grand. I don't even know if I will be at the Lindo for my wedding!! I am sorry to sound so negative, but I really needed to vent!!

I have been to the resort and they are great. I have talked to my wedding coordinators and several other coordinators are on vacation. As for the salon their is only one for all the resorts. I will tell you that the Del Mar and Beach offer a wedding package that includes all of them for a couple $100 more. I am so sorry that you are frustrated. The entire reason that we are doing this is to have less stress. Best of Luck. Vent anytime.

[faithers81]

This is the first I have heard that the Del MAr is closed until Decmeber. That makes me nervous. I will be contacting my Travel agent today. I do not want any surprises for me or my guests. Has anyone else heard this?

[toshalea]

Quote:

Originally Posted by faithers81 This is the first I have heard that the Del MAr is closed until Decmeber. That makes me nervous. I will be contacting my Travel agent today. I do not want any surprises for me or my guests. Has anyone else heard this?

Search the forums on Tripadvisor.com. I was reading there today and some people have said it was supposed to open Oct 1st. If you read through forums on there, you will see that several people only learned about the closings thru tripadvisor. It seems odd to me that the resort doesn't have to tell people about closings. Tripadvisor ppl said maybe because then people may book with a diff resort anyway just to avoid so much confusion. There is a lot of "talk" but very little confirmation of things on some of the forums I read! Everyone seems to be confused!

[toshalea]

Thanks everyone for letting me vent! I know things will work out great once I get there, I get stressed very easy!

[toshalea]

So I just read on Iberostar-board.com the following post:

 

" Re: Opened or still closed

« Reply #6 on: Today at 09:49:21 AM »

 

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The wife and I just returned last night from a week stay at the Lindo. The Beach and the Del mar reopened on Wednesday Sept. 30th. They had a large conference of 300+ dentists that came in. The grounds are still just as beautiful and it appears that they didn't miss a beat.

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Looks like they are open!!