Official Azul Fives Bride
Posted 24 January 2009 - 05:02 PM
Who is your TA? We love Grand Velas, but the online rates are so expensive. We saw it in December before it opened. Our wedding is on June 11, 2009 at Azul Fives, but we're considering changing hotels.
Posted 26 January 2009 - 12:01 PM
Posted 26 January 2009 - 10:27 PM
Posted 28 January 2009 - 01:33 AM
I just got a call this afternoon (about 36 hrs before I leave) telling me that while fives is up and running, they don't feel like they can handle the weddings and all the guests. For completely putting us in a bind, they did a decent job (so far, still negotiating) of taking care of us. We are all at Sensatori, all with room upgrades, plus comps and other stuff. Karisma is doing a lot to fix it, but I'm pretty put off by the 36 hr notice.
My poor bride is heartbroken, not that there is any more planning, just that the image she had in her head is totally changed and she doesn't know what Sensatori will bring. If Karisma follows though on all of thier promises to us and our guests (plus the other pieces we are negotiating) I think I can confidently say they went out of thier way to fix it. And that will be comforting to us both.
Sorry for the premature celebration everyone, I was duped by the Karisma guys.
Posted 28 January 2009 - 02:52 AM
Posted 29 January 2009 - 01:41 AM
Luckily we were totally ready to go on Monday, so this big snag didn't destroy us, just stopped out hearts for about 24 hours.
I think they said about 8 weddings will be effected by this delay (Feb 24th is the new opening date, but I think they are moving the weddings on the 27th as well). Best of luck to everyone with those dates. Based on my experience over the last day, i feel Karisma will do everything they can to make it right.
I might ask for a tour of Fives, if so I'll shoot an update when I return.
Posted 09 February 2009 - 12:57 PM
Maybe I'm over reacting! Someone help!!!
Posted 09 February 2009 - 01:20 PM
Everyone has different prices (if airfare is included) but that seemed kind of high to me.
My suggestion if you have a Fives wedding soon would be to ask to have it moved to Sensatori. It's not as intimate as Fives, but it's already open, almost at 5 star status (should be up to speed soon), and it will take stress off your plate.
I know Fabio and the Miami crew are working to fix the guests and 4 or 5 weddings that got bumped from late Jan to Feb 24th, so stick with it. Presending my case to Karisma got me, my wedding and all 49 of my guests a lot. They are doing whatever they can to make people happy, so make sure to get your piece of that pie.
Posted 10 February 2009 - 12:31 PM
We were able to book 3 adults in a deluxe room, but the rates were much higher for 3 adults to cover the all-inclusive fees for the 3rd person. It's basically the same amount per person as it would be if you only had 2 adults in the room except it's just more crowded. Now that you said that though, we are definitely going to double check this. If they didn't allow 3 adults in the deluxe room, I don't why they would have given us the rates for a 3 person deluxe room Interesting... I'll let you know if I find out anything.
I've been working with Jo'Zeen Edmonson as my wedding coordinator. She usually responds the next business day. We have not been able to confirm many of the details yet. She said she usually doesn't get into the details until about 90 days prior to the wedding. But, so far so good.
bigpapaq-- You said that Fives is more intimate. Have you toured the property? I'd love to hear details. We toured Sensatori in December and loved it, but didn't have Fives on our list to tour at the time since it wasn't open. We decided to change to the Fives later due to the location (much closer to Playa) and because we decided to move the wedding date back to accomodate our guests (which would give time for Fives to open and get their feet wet). I also love the oceanside pool with swim up bar in the pictures and the thought of it being smaller and hopefully, more intimate.
I'm preparing myself for some hiccups with Fives, it being such a new property, but I'm also hoping that they are delaying the opening due to some of the issues that Sensatori had which were probably a result of opening too soon. At least the Fives staff is getting to practice on the owners of the property too. (Fives sells ownership in its condos and some of the owners are already staying there.)
Well, good luck to everyone and thanks for sharing your stories!
Posted 10 February 2009 - 12:43 PM
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