| Originally Posted by Angel |
I guess they are standard charges for having a phone line. I'm going to have to look at the bill when I get home and tell you exactly what they are but it's like $1 here and $1 there for like 10 different things which adds up. But then again it may just be a VA thing, and it's mainly for having a phone. I don't think any fees are cable or internet related. And we just an insert from them saying that some fees are increasing.
We had Verizon DSL for the first year in the place where we're at now, and it was great until I needed to switch my router from using a ethernet port to a USB port. Jesus, one full month of calling and being walked through the same flipping "script" their tech support has and they still couldn't fix it. They sent us 3 routers because that's all their "script" told them to do. I kept explaining to them I did all the loopback tests, and they were dropping data packets on their end before it even hit the router and needed to send a real tech on site to fix it. Never happened. When I called to cancel after fighting with them, only THEN did they offer a field tech to come on site.
I don't know if I would have the patience to deal with their tech support morons if the service had problems. We'll probably stick with dish, cable modem and VoIP for phone in the new place....