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The new Dreams Tulum thread! (Post all DT Qs&As here)

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Does anyone know how long it typically takes Aurora to reply to emails? I sent her my official "wedding planning document" (that she requested) about two weeks ago with lots and lots of questions and haven't heard back. Our wedding is less than 2 months away... and i'm getting a bit nervous (but super excited!!) :)

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Originally Posted by annakoonce View Post
Hi all,

I am wondering how late the Sugar Reef Bar is open? The night before our wedding we want to have an informal meet and greet at the bar after our rehearsal since all our guests will have arrived by that point. I have been waiting for over a week to hear back from Aurora at Dreams---They have yet to get back to me. Any insight from you all would be great! Thanks!

Anna
(June 3, 2010)
Hi Anna,
According to the Sundial (Dreams daily newsletter) the official closing time is 1am every day... shots.gif
Hope this helps

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Originally Posted by clinicalgal View Post
Does anyone know how long it typically takes Aurora to reply to emails? I sent her my official "wedding planning document" (that she requested) about two weeks ago with lots and lots of questions and haven't heard back. Our wedding is less than 2 months away... and i'm getting a bit nervous (but super excited!!) :)
Not long now...pinkie.gif
The answer to this varies greatly. You are in high season at the moment so I assume responses will be slow.
They got much better at responding in the 6-4 weeks before the wedding.
Why dont you post some of your questions here and see if we can help?

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For anyone who is interested, there is a dreams tulum page on facebook and if you post questions on there, there is usually a person who can answer them. Sometimes they just refer you to the appropriate email like spa.dretu@...., etc, but sometimes, they actually answer your questions on facebook. If you are interested....

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I just realized that the reception included in the wedding packages is for only three hours (after that, they start charging per person). This is probably a dumb question, but what happens after the reception is over?

 

It just seems strange that it can't be longer - if dinner takes, say, an hour and a half (from what I've heard, service is slow) then guests really only have like an hour to dance afterward? Then does everyone just go hang out at a bar? It says in the program that they start charging per person for open bar, which seems weird, because it's an all-inclusive resort.

 

Has anyone else's reception gone longer than three hours, and if so, any idea on how much they charge?? I'm kinda disappointed - I was hoping the packages could be for longer.

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Originally Posted by AmyBoerema View Post
I just realized that the reception included in the wedding packages is for only three hours (after that, they start charging per person). This is probably a dumb question, but what happens after the reception is over?

It just seems strange that it can't be longer - if dinner takes, say, an hour and a half (from what I've heard, service is slow) then guests really only have like an hour to dance afterward? Then does everyone just go hang out at a bar? It says in the program that they start charging per person for open bar, which seems weird, because it's an all-inclusive resort.

Has anyone else's reception gone longer than three hours, and if so, any idea on how much they charge?? I'm kinda disappointed - I was hoping the packages could be for longer.

hi amy. i think all events are set until 10:30pm. after that most people seem to go to the nightclub.

tt

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Originally Posted by northernflasher View Post
Hi Anna,
According to the Sundial (Dreams daily newsletter) the official closing time is 1am every day... shots.gif
Hope this helps
Thanks Michelle! :)

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Originally Posted by AmyBoerema View Post
I just realized that the reception included in the wedding packages is for only three hours (after that, they start charging per person). This is probably a dumb question, but what happens after the reception is over?

It just seems strange that it can't be longer - if dinner takes, say, an hour and a half (from what I've heard, service is slow) then guests really only have like an hour to dance afterward? Then does everyone just go hang out at a bar? It says in the program that they start charging per person for open bar, which seems weird, because it's an all-inclusive resort.

Has anyone else's reception gone longer than three hours, and if so, any idea on how much they charge?? I'm kinda disappointed - I was hoping the packages could be for longer.
Hi Amy,

They charge $15/person/hr if you want to go beyond the 3hrs included. However, you can only go past 10:30pm if you have the reception indoors (in the ballroom). We are getting married there in about 3 weeks with 100 guests and we opted for the ballroom so we can have our reception last longer. So our ceremony is on the beach at 6pm..we will have a cocktail hour on the beach from 6:30p-7:30p while we watch the sunset...then we will move in to the ballroom for dinner and dancing from 7:30p-12:30am.

Hope the planning is going well!

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I am starting to think about things to put in the OOT bags. Does DT use swipe cards as room keys? I am wondering if I should get little plastic card holders or if this will be a waste of money. Any help is appreciated :)

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Originally Posted by mimi73 View Post
I am starting to think about things to put in the OOT bags. Does DT use swipe cards as room keys? I am wondering if I should get little plastic card holders or if this will be a waste of money. Any help is appreciated :)
Yes they use credit card sized room keys. I wished I'd done holders, I kept forgetting/loosing my room key! LOL

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