Bad News!!! My vendors weren't paid
Posted 17 July 2008 - 04:19 AM
| Originally Posted by Alyssa |
wait a minute - you used a travel agency!?!
Why aren't THEY taking responsibility and fighting on your behalf? why did they have you put your money with a vendor that couldn't be trusted and wasn't reputable?
Posted 17 July 2008 - 08:38 AM
Posted 17 July 2008 - 08:52 AM
I'm going to keep my fingers crossed for you, that seems to work around here! Goodluck!
Posted 17 July 2008 - 09:16 AM
I am unsure of how to dispute money from your debit card...that as always been something I was curious about so I always just use my cc....but I'm sure they will take care of you since it is your bank...
Posted 17 July 2008 - 09:20 AM
Posted 17 July 2008 - 09:45 AM
Posted 17 July 2008 - 10:18 AM
| Originally Posted by Kristy! |
First of all, I'm so sorry. That just sucks. Hopefully this will make you feel better...I used to work in customer service at a bank. The way we handled our debit card disputes was that you would fill out a form for each charge you were disputing (hi-lighting your bank statement makes this much easier). I would then take the forms from you and give it to our back offices. You would have all of the money deposited back in your account within 24 hours. The bank then researches the disputes with Visa to make sure they are legitimate. If it turns out you were lying, the bank would then take the money they deposited into your account back. If it was legitimate, the money remains in your account and the bank gets reimbursed from Visa. I hope that makes sense. I think I only saw one person have the money taken back out of their account in the 2 1/2 years I worked there, so no worries. Oh, and we were a small bank, so I'd be shocked if most banks do not use these procedures. Good luck!
This is so reassuring to know - I hope it all works out. What freakin cowards to not even return calls! That is BS! How do they sleep at night knowing they are ripping people off !!!
Posted 17 July 2008 - 11:23 AM
| Originally Posted by BarefootBride |
She is suppose to be doing that However she cant call my credit card company. I have to initiate it.
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