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BarefootBride

Bad News!!! My vendors weren't paid

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I've been missing out on so much info here lately. CONGRATS ON THE LIL BUMP!!!

 

But man o man does that suck. I hope you can get it all worked out, fingers crossed for ya!

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Originally Posted by Alyssa View Post
wait a minute - you used a travel agency!?!

Why aren't THEY taking responsibility and fighting on your behalf? why did they have you put your money with a vendor that couldn't be trusted and wasn't reputable?
She is suppose to be doing that However she cant call my credit card company. I have to initiate it.

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You do not deserve this. What an awful situation! Hopefully, the bank will be able to get your money back for you. Since it is a Visa debit card I'm sure they will be able to. I'm so sorry you have to deal with this. Congrats on the pregnancy-I must have missed that thread.

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This is so awful, i feel really sorry for you. I hope you get your money back. No one needs the added stress 12 days before your wedding and you definately don't need it while your pregnant.

 

I'm going to keep my fingers crossed for you, that seems to work around here! Goodluck!

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This is unfortunate! Try and find any positive you can and not spoil your trip...I'm sure it will work out.

 

I am unsure of how to dispute money from your debit card...that as always been something I was curious about so I always just use my cc....but I'm sure they will take care of you since it is your bank...

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You need to stop reading this stuff and go to bed and get some rest right now. It will all work out (with a little aggravation). So sorry for you! Take care

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First of all, I'm so sorry. That just sucks. Hopefully this will make you feel better...I used to work in customer service at a bank. The way we handled our debit card disputes was that you would fill out a form for each charge you were disputing (hi-lighting your bank statement makes this much easier). I would then take the forms from you and give it to our back offices. You would have all of the money deposited back in your account within 24 hours. The bank then researches the disputes with Visa to make sure they are legitimate. If it turns out you were lying, the bank would then take the money they deposited into your account back. If it was legitimate, the money remains in your account and the bank gets reimbursed from Visa. I hope that makes sense. I think I only saw one person have the money taken back out of their account in the 2 1/2 years I worked there, so no worries. Oh, and we were a small bank, so I'd be shocked if most banks do not use these procedures. Good luck!

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Originally Posted by Kristy! View Post
First of all, I'm so sorry. That just sucks. Hopefully this will make you feel better...I used to work in customer service at a bank. The way we handled our debit card disputes was that you would fill out a form for each charge you were disputing (hi-lighting your bank statement makes this much easier). I would then take the forms from you and give it to our back offices. You would have all of the money deposited back in your account within 24 hours. The bank then researches the disputes with Visa to make sure they are legitimate. If it turns out you were lying, the bank would then take the money they deposited into your account back. If it was legitimate, the money remains in your account and the bank gets reimbursed from Visa. I hope that makes sense. I think I only saw one person have the money taken back out of their account in the 2 1/2 years I worked there, so no worries. Oh, and we were a small bank, so I'd be shocked if most banks do not use these procedures. Good luck!

This is so reassuring to know - I hope it all works out. What freakin cowards to not even return calls! That is BS! How do they sleep at night knowing they are ripping people off wtf.gif!!!

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Originally Posted by BarefootBride View Post
She is suppose to be doing that However she cant call my credit card company. I have to initiate it.
Wait, did you use destinationweddings.com as your travel agent? For some reason, I vaguely remember this... If so, I hope they are going above and beyond to make this right and help you get your money back!

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