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RIU RM Palace Brides??

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#2701 Nicyx

  • Sr. Member
  • 2,914 posts

    Posted 07 June 2010 - 02:34 PM

    Not many RPRM brides about latley!!!

    Got my wedding paperwork through from the TA today... all signed... just need to wait a few more weeks for the conformation of our wedding date :-) Whoo... were on!!! :-)

    Originally Posted by JNagan2011
    Here is the writing up closer:
    Jen I love them! I am still trying to figure out which ones I am going to order. I was hoping for a mug that has a lid that a straw could be used wtih. Does anyone have any suggestions? I really wanted to get Tervis tumbler mugs made with the same wedding logo stamp that we used for our Save the Dates (below) but when I got the quote I re-thought that...I'd love to hear suggestions.

    Click the image to open in full size.
    AND LOVE LOTS 2 :-)

    #2702 Nicyx

    • Sr. Member
    • 2,914 posts

      Posted 09 June 2010 - 02:16 AM

      Where have all the RPRM brides gone? This thread isnt usually this quiet?


      #2703 vlvetter7

      • Jr. Member
      • 293 posts

        Posted 09 June 2010 - 10:41 AM

        It's funny you say that Nic. I was thinking the same thing. Linds and Paige- where are your reviews? :) Samira should be back soon too...can't wait to hear from you all!

        #2704 JNagan2011

        • Jr. Member
        • 451 posts

          Posted 09 June 2010 - 11:37 AM

          It has been quiet! I have been uber busy with school lately, so thats my excuse ! We have 6 weeks of summer classes (last in-class part of the program) in which we are taking 4 different courses for 11 credits. Needless to say everything is being crammed in there which keeps us busy. I'm also getting ready to leave for an 8-week internship in Vegas in July too which I am SUPER excited about, but a little nervous. So if any of you end up having a trip to Vegas between July 8- Sept 3, let me know, lol :)

          On a wedding note: We are going to meet with our likely DJ this weekend for our AHR to make she we like her :).... Hopefully another thing to check off the list!

          How about all you girls- anything new and exciting in your life or regarding wedding stuff :)... Other then all the great promotions and new jobs we've been hearing about (congrats again to all of you)

          #2705 LadyTrunck

          • Sr. Member
          • 1,114 posts

            Posted 09 June 2010 - 02:49 PM

            HEY GUYS! I know- I have been such a wreck lately, and not on the forum at all which is NOT like me!!! I've been traveling back and forth between new house and old, no good internet connection, stressing like a maniac. But hopefully we can get all moved this weekend, and my life can get back to normal again!

            I promise, promise promise, I will post my planning thread before I go (I have to, I am obsessed with them!) and I will be much better after the wedding when everything settles down!!

            OH and Jen- I am the worst BDW'er ever, but I am sending the pails TODAY along with all of our luggage tags. A million apologies!!

            I'll also catch up on all of the wonderful things you guys have going on on here. So excited for everyone!!
            Married to my BEST FRIEND!
            July 7, 2010!!My Planning Thread: http://bestdestinati....ns-pics-60834/
            Non-Pro Pics:
            Trash the dress!:http://bestdestinati....a-dumas-61397/

            #2706 samira26

            • Newbie
            • 126 posts

              Posted 09 June 2010 - 08:10 PM

              hello lovely ladies! i am writing from our resort! I will be back home friday night! the wedding was wonderful! I will write a detailed review for you ladies when I get back!

              If you guys want to see the unooficial pics, some of my friends posted them in FB so you can friend me there. samira hossain. If you can't find me because of privacy setting look for me through Katie's or Lindsey's friends list as I am in friends list.

              Everything was great! minus few Hicups...we actually wrote to the wedding coordinator (a detailed email) I will post it here so that you ladies know what I am talking about. I don't want to post this in my detailed review though. But all in all the resort is gorgeous and if I had redo things I would still choose this resort :-)
              Married June 5th 2010 at Riu Palace Riviera Maya

              #2707 samira26

              • Newbie
              • 126 posts

                Posted 09 June 2010 - 08:13 PM

                so below find the email we wrote to Pamela/Nancy yesterday. we haven't heard anything as yet. we will go see them in person tomorrow if we don't hear from them. Nancy is the new coordinator (Ael had quit) Nancy is super sweet but I believe I am her first or second or maybe the third wedding, I think with experience she will get better,

                Hi Pamela/Nancy,

                As you probably know we would like to discuss a few aspects of our wedding and the associated charges. We have outlined below the reasons for the dispute and a detail of the remedies we are seeking.

                Cocktail Hour
                For our cocktail hour there were a few aspects that did not go as planned which are detailed below:

                1. There was no ice available during the first 35 minutes of the cocktail hour, hence no drinks available. The staff at Lirico were working diligently to try to find a solution but this should have been sorted out long before our guests arrived at the cocktail hour (Me and Philip were out taking pictures with the hotel videographer). A few friends who we had assigned to help make sure everything was expected looked for Nancy to inform her but were not able to locate her (she told us later she was in Botafogo setting up the reception - but this was at 5:30pm).

                2. We had cigars for our guests but they were not put out on the tables. When one of our friends asked where they were they were informed there weren't any. Our friend went to the clearly marked suitcase we provided and they were clearly in there. The staff did place ashtrays and our matches on the tables, just no cigars. We clearly stated we had cigars that we also wanted incorporated.

                3. Once Mariachi band left after their initial session there was no music in Lirico. When we met with you guys on Weds we were assured that there will be background music at Lirico. We asked the bartender about music and she said it was coming. A few minutes later we asked again and she said it was still coming. Soon after someone did come but could not get the sound system to work (the screen was just flashing multiple colors). It was very awkward and uncomfortable for a long period while our guests waited and wondered what was going on. I announced we were having technical problems and would have it resolved shortly. As our guests were just sitting there wondering what to do out of desperation we asked the Mariachi band to continue to play. If we had not we would have sat in silence for the remaining 1.5 hours of our cocktial hour. It was very awkward without music. The technical person never got the sound system to work. We do not believe we should pay for the additional time of the mariachi band as this was the hotels mistake, someone should have checked and confirmed the music system was functional prior to our event, or at least before the mariachi band was over. Additionally the Mariachi band was a little late (not a big deal but we would have liked them to be on time). We were told to keep to a very strict schedule and we did but the vendor did not.

                Reception at BotaFogo

                1. We paid $9 per person to have an open bar during our reception dinner. From pictures that we have seen from other weddings and from what was communicated to us we expected a table to be set up with drinks and a barternder. There was no open bar even though we paid $9 for 49 people ($441 in total). We feel we should be refunded for the $441 as this service was not performed. All our guests had to drink was wine, soda, beer and capperiana and if they wanted anything else they had to walk to Lirico.

                Other than the items mentioned above the wedding went very well. There were small communication misunderstandings with our ceremony but nothing that prevented us from having a great wedding. We would like to reinforce how helpful and gracious the hotel staff was and how happy we were with our wedding and our stay at the hotel overall. We don't think any of these mistakes were intentional but rather an oversight. Planning a wedding is a lot of coordination by many differnt people and departments involved, and we understand this, but at the same time we feel we should not have to pay for mistakes. Specifically we disputing the amount paid for the reception open bar ($441) and the additional pending charge for the Mariachi band of ($565) for a total of USD $1,006.

                We are avaiable to discuss any aspect of this email.

                Best Regards,
                Philip and Samira
                Married June 5th 2010 at Riu Palace Riviera Maya

                #2708 samira26

                • Newbie
                • 126 posts

                  Posted 09 June 2010 - 08:14 PM

                  Ladies I want to reiterate minus the few hicups the resort is gorgeous! and the staff in the resort is more than helpful, we were able to get room upgrades for our family etc. like i said I will write a more detailed review when I get home :-)
                  Married June 5th 2010 at Riu Palace Riviera Maya

                  #2709 JNagan2011

                  • Jr. Member
                  • 451 posts

                    Posted 09 June 2010 - 08:19 PM

                    Yay congrats Mrs.! :) Glad to hear things went well OVERALL, its to bad about the hiccups that occurred but you seemed to have the right attitude about it all :)... I just added you on fb too :)

                    #2710 jetsbride

                    • Member
                    • 794 posts

                      Posted 09 June 2010 - 11:04 PM

                      Congrats Samira!! Too bad about the hiccups like Jen said but your attitude is great! I can't wait to see your photos and reviews, I am going to add you onto facebook.

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