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Grumpy about my discountmugs.com mugs!


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#11 becks

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    Posted 10 July 2008 - 09:06 AM

    thanks ladies! I appreciate it very much!

    I think the only reason you can actually see the writing in the photo is that the flash was on. just sitting on the desk it looks like an orange palm tree on a blue background.

    I'm sure they'll fix them. I'm just grumpy is all.

    And you're right! If they let me keep the other mugs... Bonus to someone here!

    Happily married since 2008

    Allurements by Rebecca - Destination Wedding Invitations and more


    #12 lscilley

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      Posted 10 July 2008 - 10:00 AM

      I'm sure they will fix it for you and quickly send you the new ones. I would keep the black ones too and use them somewhere.

      #13 kerryjbrown

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        Posted 10 July 2008 - 10:23 AM

        Just be sure to show them the proof of how you ordered and give them a deadline sooner than your leaving date to ensure they expedite them.

        #14 ACDCDCAC

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        Posted 10 July 2008 - 10:36 AM

        oh no rebecca! that sucks!

        i have had this happen 3 times for 3 different wedding related purchases. each time the companies told me to keep the boo-boos, so now i have a bonus personalized hoodie in the wrong color, a bonus pound of incorrect colored sand, and a bonus something else random i cant remember :) look at it this way, YAY for freebies!

        #15 rodent

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          Posted 10 July 2008 - 10:51 AM

          I think Tami had a problem with discount mugs too & got to keep the cast-offs. I'm pretty sure they sent the replacements ASAP too. it will all workout.

          nibblets calls dibs on a cast-off :)

          #16 becks

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            Posted 10 July 2008 - 11:08 AM

            Quote:
            Originally Posted by Abbie
            oh no rebecca! that sucks!

            i have had this happen 3 times for 3 different wedding related purchases. each time the companies told me to keep the boo-boos, so now i have a bonus personalized hoodie in the wrong color, a bonus pound of incorrect colored sand, and a bonus something else random i cant remember :) look at it this way, YAY for freebies!
            Abbie!!! You crack me up!

            They've already sent me the re-do order confirmation. I've got to work with them to get the ship date moved up. Right now I'm supposed to receive them on the 31st. Yikers! We'll see what they come up with, but I'm feeling SO much better!

            Happily married since 2008

            Allurements by Rebecca - Destination Wedding Invitations and more


            #17 ashrose

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              Posted 10 July 2008 - 11:12 AM

              I'm glad they are righting thier wrong. :)

              #18 can't wait!

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                Posted 10 July 2008 - 11:17 AM

                Quote:
                Originally Posted by becks
                Abbie!!! You crack me up!

                They've already sent me the re-do order confirmation. I've got to work with them to get the ship date moved up. Right now I'm supposed to receive them on the 31st. Yikers! We'll see what they come up with, but I'm feeling SO much better!
                That's great! See, it all worked out!
                Oh, and if you decide you want to give/sell the other mugs I'd be interested in buying them! Let me know!
                Glad they worked with you to fix it!

                #19 Dez921714

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                  Posted 10 July 2008 - 11:19 AM

                  Glad they're working with you!

                  It's gotta be a huge weight lifted.
                  http://ticker.7910.o....25vdCBpbiA.gif27 Confirmed with Plane Tickets...5 with rooms booked!

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                  #20 Davematthews16

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                    Posted 10 July 2008 - 11:28 AM

                    They sent you the white proof and they messed up. All you have to say is "My wedding is in 4 weeks, what are you going to do about this?" Sternly, yet calmly. Good luck :)




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