Dont get me wrong, CP was BEAUTIFUL! It is very modern and the beach is absolutely gorgeous. My travel agent recommended Cancun Palace over Sun Palace, but he said that he hadn't been to Sun Palace since the hurricanes a few years ago so he wasn't sure if they'd upgraded since he was there. None of the properties I visited were bad- they just each have a little different flavor if that makes sense.
It was actually SUPER easy to switch. We called the front desk from the room and simply said we weren't comfortable with the property and asked to be transferred to the ASP. She didn't ask us any other questions and had us wait in the room while she made sure it was ok with ASP. We were checked out and in a cab within half an hour. The only hassle we ran into was that I had booked a horseback riding tour in advance and the CP made me pay for it upon checkout.. The ASP also made us pay for the ride, and we had to wait for CP to refund the money. Ultimately, it wasn't that big of a deal and the refund was on our account before the charge was!
Originally Posted by sxcT
Thanks for explaining. The pics of CP make it look great but it does always seem crowded. I am hoping the Sun Palace is calm, relaxing and romantic.
Was it easy to switch back to ASP or was it a hassle??