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Originally Posted by angelov321 View Post
Ok, so my TA contacted Yesenia in Miami and according to them, this new deal is taking over the original $300 incentive for booking 3 nights. So if your guests have already booked 3 nights, they will no longer get $300 to be used towards spa, gulf and tours; they will instead receive $750. If guests book minimum 5 nights, they will receive $1500. The $1500 can be used towards spa,tours, gulf, a romantic lobster dinner for 2, wine tasting AND even part of your wedding package. I think this is so much better and hopefully will persuade more people to book!
Seriously, this makes me want to cry. And not tears of joy. I don't think we will get any of this since we booked through a TA. When I asked Yazmin if we could get the free cocktail hour because of how many rooms we booked, she said no since we booked through a TA. I'm so bummed. If I could do it all over again, I would have skipped the TA, even though she's been great. Ugh, just frustrated. =(

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Originally Posted by erinnjosh View Post
I'm getting married at Aventura Spa Palace next week!! =) I'm not much of a poster, but I read a lot of your posts! I'll post pictures, and you'll also be able to see our pictures in a few weeks at Elizabeth Medina Photography
Elizabeth Medina Photography is gorgeous. I am sure the photos look beautiful! Congrats!

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Originally Posted by FutureMrsRell View Post
Seriously, this makes me want to cry. And not tears of joy. I don't think we will get any of this since we booked through a TA. When I asked Yazmin if we could get the free cocktail hour because of how many rooms we booked, she said no since we booked through a TA. I'm so bummed. If I could do it all over again, I would have skipped the TA, even though she's been great. Ugh, just frustrated. =(
I have a TA, but still qualify. Did your TA not set up a group contract? If not, that definitely sucks! Can Yesenia maybe put all the guests booked so far into one contract? I wonder if theres something she can do so you can qualify for all the free stuff?

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I have been dealing with a

 

MELISSA GOMEZ

Wedding Sales Executive

 

megomez@palaceresorts.com

Tel: 877.725.4933 x 6531

Fax: 305.421.1608

 

Maybe she can help you. She has been so easy to work with on everything. I see she is an executive. Maybe that could help? So sorry to hear about this. It really suck =( I hope it gets resolved.

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Originally Posted by nicdeb928 View Post
Yeahhhh! so excited for you! where are you having your cocktail hour and reception? and who is your photographer? Is there a million things to do as it gets closer :)
I am not sure if I will get a cocktail hour and I don't know what time the dinner will be so I'm not sure about the reception either. I am not stressed about it, I've known since the beginning that they like to plan these things when you get there, so I decided I'd rather do that and see the place to decide how I wanted things done. We are using the photographer onsite...it is way less of a hassle and I know they will turn out great. I figure this is a high-end resort for Mexico and they treat their employees really well, therefore the photographer must be one of the best also. I wouldn't mind a gig like that! wink.gif

I have a lot to do still! Finishing up last minute projects that I've left till now...

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Originally Posted by mmmissyyy View Post
So Yazmin finally got back to me (Yay!) - and she recommended this for my party of about 40 guests.

5pm Ceremony @ Coba Gazebo
5:30 - 6:30pm Cocktail Hour @ Pandero Terrace
6:30pm - 10pm Reception @ Maracas Terrace

Does anyone have better pictures of Maracas Terrace or can tell me if its a good location for the reception? I can't really tell if it is nice or not from the pics she sent me.

Otherwise - I might switch to the spa side...But is it correct the spa side gazebo burned down? What are the other ceremony locations on the spa side if it did? Decisions, decisions... :)

Yeah!!! everything finally sounds like its coming together for you :) The Coba gazebo looks beautiful, I love the pandero terrace, thats where I think Im doing mine and Marracas Terrace is also where I think Im having my reception...I dont have any better pictures for you, then the ones she sent me, but I like the fact that its not directly on the sand, so the ladies can wear their heels, but is right next to the beach, just a few steps up...the furniture is awesome in the picture but I found out that its extra to have that..the only thing I was concerned about was if it was private enough...supposedly the gazebo on the spa side has been fixed and looks beautiful again...I think the only place on the spa side big enough for you to have your reception in is the Spa Terrace, is that the same thing as the spa gazebo? im so confused by all these places...there is also a Chichum (sp?) gazebo on the spa side that looks beautiful, its right in front of the pools...

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Originally Posted by angelov321 View Post
Just as easy it was for me to be upset with Palace Resorts for giving me a hard time about the DJ, they make me love them again! LOL I dont know if anyone else has seen this, but this promotion is awesome!!! I called my TA right away and he's calling Miami to get all the logistics. I will let you all know what he says....

$1,500 Vacation Dollars - Cancun & Riviera Maya
Omg! this promotion is awesome! I cant wait to tell all my friends/family..hopefully this will help give everyone a lil push to get them to book the trip :) Yeah!!!

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Originally Posted by FutureMrsRell View Post
Seriously, this makes me want to cry. And not tears of joy. I don't think we will get any of this since we booked through a TA. When I asked Yazmin if we could get the free cocktail hour because of how many rooms we booked, she said no since we booked through a TA. I'm so bummed. If I could do it all over again, I would have skipped the TA, even though she's been great. Ugh, just frustrated. =(
This doesn't sound right. We used a TA and got all our promotions. Maybe your TA didn't set up a group contract through the resort...then it wouldn't be a matter of having used a TA or not but rather which TA you used. I would fight that, there are a lot of perks you could be missing out on!!

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Originally Posted by nicdeb928 View Post
Omg! this promotion is awesome! I cant wait to tell all my friends/family..hopefully this will help give everyone a lil push to get them to book the trip :) Yeah!!!
This promo does sound awesome!! I'm going to another DW at Moon Palace this October and am totally going to take advantage of that!!

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Originally Posted by nicdeb928 View Post
Yeah!!! everything finally sounds like its coming together for you :) The Coba gazebo looks beautiful, I love the pandero terrace, thats where I think Im doing mine and Marracas Terrace is also where I think Im having my reception...I dont have any better pictures for you, then the ones she sent me, but I like the fact that its not directly on the sand, so the ladies can wear their heels, but is right next to the beach, just a few steps up...the furniture is awesome in the picture but I found out that its extra to have that..the only thing I was concerned about was if it was private enough...supposedly the gazebo on the spa side has been fixed and looks beautiful again...I think the only place on the spa side big enough for you to have your reception in is the Spa Terrace, is that the same thing as the spa gazebo? im so confused by all these places...there is also a Chichum (sp?) gazebo on the spa side that looks beautiful, its right in front of the pools...
Yep that is what I was concerned with about the Maracas Terrace was the privacy issue. I'll probably be ok with it for now, but I'll definitely want to see it in person once we get there. We don't have kids at our wedding, so the spa side would be feasible to switch to also.

Quote:
Originally Posted by FutureMrsRell View Post
Seriously, this makes me want to cry. And not tears of joy. I don't think we will get any of this since we booked through a TA. When I asked Yazmin if we could get the free cocktail hour because of how many rooms we booked, she said no since we booked through a TA. I'm so bummed. If I could do it all over again, I would have skipped the TA, even though she's been great. Ugh, just frustrated. =(
I agree with the other brides - you need to talk to your TA. I used Destination Weddings as my TA and the resort confirmed we are getting all the perks of the promotion. If they didn't do the group contract then that's your TA's fault but maybe you can change it with Melissa Gomez in Miami. She is who I was working with, too.

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Originally Posted by skadow View Post
I have been dealing with a

MELISSA GOMEZ
Wedding Sales Executive

megomez@palaceresorts.com
Tel: 877.725.4933 x 6531
Fax: 305.421.1608

Maybe she can help you. She has been so easy to work with on everything. I see she is an executive. Maybe that could help? So sorry to hear about this. It really suck =( I hope it gets resolved.
Thank you so much for this information! I just sent her an email, so I hope to hear back soon. We leave in 2 weeks.

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