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Congratulations! We had more than a few issues with Chandlyn too, seems to be a theme lately! Let me know if you call the Riu to complain or at least mention the crappy service. I fully intended to but could not actually find the phone number of someone who might care. I am glad that you still had a great time despite all the things that were not quite as expected. We had a great time too and it wasnt until the day after that we realized how badly they had screwed up. (My biggest pet peeve was a minister vs. civil officiant, did they at least get that right for you?)

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I'm sorry about your troubles with Chandlyn, but it sounds like everything was amazing anyways. Thanks for posting a review, I can't wait wait to see the pics! Congratulations.

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Congrats and Welcome Back!!!

 

I'm sorry you had so many issues... but sounds like you handled them wonderfully! I hope I can have the same laid-back attitude when its my turn.

 

Yikes... another not so good review though for ROR/Chandyln. I hope they turn things back around over the next few months.

 

What sort of room did you stay in? What did you think of it?

 

Can't wait to see some pics!!!!

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That's Unfortunate that you had trouble with Chandalyn. I have already put my family in charge of decorations because I am so afraid that will happen. Did you ever get your cake? BTW, where did you get your sparkers? Did you do any decorations at the seagrape?

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Originally Posted by geology_rocks View Post
Congratulations! We had more than a few issues with Chandlyn too, seems to be a theme lately! Let me know if you call the Riu to complain or at least mention the crappy service. I fully intended to but could not actually find the phone number of someone who might care. I am glad that you still had a great time despite all the things that were not quite as expected. We had a great time too and it wasnt until the day after that we realized how badly they had screwed up. (My biggest pet peeve was a minister vs. civil officiant, did they at least get that right for you?)
Yeah, we requested a minister and he performed a memorable ceremony, our vows that he had us say we're like they were written for us. We were extremely happy with his service.

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Originally Posted by chicklet View Post
Congratulations and welcome back.

I have heard both good and bad things about Chandlyn in the reviews lately. Do you have any idea why she has the lack for detail lately? Overworked??
Some of these reviews have me concerned.
Would you recommend Riu to another bride at this point?
The resort was great and all of our guest enjoyed themselves. Just travel with a back-up WC and make sure you have all your details squared away. We plan on going back.

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