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Azul Sensatori Brides - POST HERE!


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#5691 daniepps

daniepps
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    Posted 25 February 2010 - 11:20 AM

    Quote:
    Originally Posted by Afrommert
    I had a legal ceremony AND sand ceremony which took all of 20+ mins... At the most 25mins lol so quick.
    I thought there was a rule of only 2 weddings a day, I could be wrong, But I thought i read that somewhere... Ill have to do some research? No surprise to me, Tiffanys dancing around your question. It drove me nuts.
    I would call her directly and ask her. Then after your phone conversation write her an email confirming everything you talked about. But ask her how far in advance may your guest arrive at ceremony location for pictures etc. I know this is rough to hear, but trust me when I say the onsite team will do everything to accomadate YOU. They really will make it run smoothly and fix everything Tiffany f's up. They seriously ROCK.
    As for the DW.com, I had Gayle. I wonder if you call gayle and speak with her directly if she can help. Gayle was amazing to everyone in my group, which was 20+ppl. My family raved about Gayle. If you want her info, pm me and Ill send it over. Otherwise send your ta an email saying you have received complaints about her and wondered if she's having a hard time with your group and that you would be ok with changing agents if she doesn't want your wedding group because you'd rather not have complaints and want a stress free planning expirence...

    Goodluck :I & let me know if I can help.
    Great advice and I love the suggested statement to the TA! I'm using DW as well and my specialist is Susan. She's ok, not great but she's good with the guests.

    #5692 taylorwd

    taylorwd
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      Posted 25 February 2010 - 12:06 PM

      Quote:
      Originally Posted by amybermuda
      Originally Posted by taylorwd - OMG ladies I am absolutely LIVID!!!!

      That is so crazy - the maximum amount of people is 50 on the Terrace - so what, unless you have EXACTLY 50 people - you can't use it? I think Tiffany is confused. That is the stupidest policy change I have ever heard.

      Let us know how you make out with Fabio.

      Having the reception on the beach is very expensive too. You have to rent a dance floor and lights I think. Azul would need to cover those charges then.

      I also have spoken to a woman named Roxy who is AWESOME. She got married at AB last year and works at Karisma. You call the wedding department and ask for her, I don't know her direct contact details. My TA put me in contact with her.
      I'm still waiting to get Fabio's contact info but will let you know.

      Funny thing, I just checked Azul Beach's website info. The Blue Terrace has been removed as a reception option and replaced by the Blue International Restaurant. AND, they'll only offer you a semi-private reception inside the restaurant. This is total BS

      #5693 amybermuda

      amybermuda
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        Posted 25 February 2010 - 12:27 PM

        You will get this worked out, I am sure. They cannot change things that have already been promised.

        I swear to buddah I will pick up and move my wedding to a new resort if they even TRY to change my wedding from Blue Terrace.

        #5694 KittenHeart

        KittenHeart
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          Posted 25 February 2010 - 01:01 PM

          Quote:
          Originally Posted by amandamarieb
          Does anyone know how long the ceremony actually is?

          I'm asking bc my fabulous (that's sarcasim) WC, Tiffany has been avoiding my question as to whether the other wedding booked on my day (it's at 3, mine is scheduled for 430) is also on the Sky Deck. I have asked her flat out three times. Her latest response was "There will be time for your set up to be done on the Sky Deck. The on site team is prepared for situations like this."

          Umm...that still doesn't directly answer my question but I'll assume that it means that the other wedding will also take place on the Sky Deck. Assuming that they'll be up there for an hour, that really leaves very little time to break down that party's decorations and put mine up. Very, very annoying.

          Uggh, I guess I'm just hitting a stroke of bad luck or am in a particualry foul mood today. My TA (I'm using Camille at Destination Weddings) hasd been very short with my guests when they call, or is taking 5 days to return their calls and emails. Also, for those that want to book directly through her she is cutting them off and telling them to go to the DW site. How annoying! I want my guests to feel taken care ofand considering that a large number of my guests rarely travel this is a big expense and hassle for some of them. I think that the least that she should do is answer their questions and help them with the booking process. I mean, that's her job right? I sent her an email last night to say all of this and, surprise, I still haven't heard back.

          Someone please tell me I'm crazy and I'll chill out. Otherwise, I think I might ask to switch both my WC and TA. Does anyone know who to call about Tiffany at Karisma? Anyone have a TA at Destination Weddings that they like working with?

          Ahh...sorry for the rant. I guess it is just one of those days.

          Thanks everyone!
          I think it's Fabio? who is her manager. He probably contacted you at one point.

          I use DW.com and let me tell you... if you are not happy now SWITCH TA's immediately. I have been engaged for over 2years now and got my TA David Victor about 18 months out, I waited until January of this year at my wits end to finally switch TA's (within the same company since I have a group contract with them) and my new TA is FABULOUS! David was in NJ so he never was available via phone due to the time difference, he was scatterbrained, mistakes, misspelled stuff, horrible. He made my life a living hell and I don't know why I put up with it as long as I did, I think I wasn't sure if it would be a seemless transition but it was more than that. My new TA fixed all his mistakes, she's the sweetest thing in the world, in my same time zone etc. You should contact your TA's manager, it states their contact info on your DW.com page and request a new TA. When I spoke to my old TA's manager, I was very nice to her and let her know that I needed someone that would help me and that I had a very bad view of their company and I know that there is someone more organized that can help, I got my wish. So don't wait, if she is terrible now, it won't get any better I promise. Switching TA's was a snap so don't stress it.

          BTW - Things will calm down, it goes in waves but most of the time you see that wedding stuff just over stresses you for some reason :) This is why we are all here, to listen to vents and give advice!

          Quote:
          Originally Posted by amandamarieb
          Oh and KittenHeart. I see you're also in Los Angeles. Where do you live? I live in Los Feliz but work in West Hollywood.
          You're kidding me! I work in Burbank & live in Glendale, a few miles away from Los Feliz!! Small world!

          #5695 amybermuda

          amybermuda
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            Posted 25 February 2010 - 01:05 PM

            Taylor, how many people are you having? The Mexican restaurant looks awesome (though taken off the resort website for weddings - ODD) and they have like an outdoor porch area that overlooks the ocean.

            #5696 KittenHeart

            KittenHeart
            • Sr. Member
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              Posted 25 February 2010 - 01:06 PM

              Quote:
              Originally Posted by momichele
              Wow you guys are really organize. It hard to plan so many thinks when I am not who will be coming yet. So I will work on the following
              1.) workout-I need to lose 10 more pounds before July
              2.) find FI outfit
              3.) work on center piece
              I've added you to the list!

              [QUOTE=Afrommert;1191977]
              Quote:
              Originally Posted by KittenHeart

              OMG, Amy, your almost 2months out wowwwwww
              !!!!! I know!!!!! It's weird doing the things now I pushed last on my list!!

              Quote:
              Originally Posted by Afrommert
              Holy bullsh**!! Okay. lets think here. The brand new policy started AFTER you signed your wedding contract therfor it does not apply to you .. either email her that statement or Skip right over her and call her boss, you have every right to call her supervisor, Fabio. PM me and ill send you his email and number if you want. DO not take NEW policy for an answer. No way, no how. He firm and strong with your statements to her . Take it from me, I was just there, the beach is windy and cold at night.
              I was going to say the same thing... if it's a new policy, it shouldn't apply to you. I have plenty of things I got approved of that are on my detail sheet that are no longer offered. Go straight to her manager, I'm confident you'll be able to keep your location.

              #5697 KittenHeart

              KittenHeart
              • Sr. Member
              • 3,103 posts

                Posted 25 February 2010 - 01:10 PM

                Quote:
                Originally Posted by amybermuda
                Haha you KNOW that will happen. Maybe you can give the bouquet to a family member if she doesn't show?
                Yeah I figured this is just what I'll do :) Gotta love the unpredicatables but I'd rather be safe than sorry!

                #5698 taylorwd

                taylorwd
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                  Posted 25 February 2010 - 02:34 PM

                  Quote:
                  Originally Posted by amybermuda
                  You will get this worked out, I am sure. They cannot change things that have already been promised.

                  I swear to buddah I will pick up and move my wedding to a new resort if they even TRY to change my wedding from Blue Terrace.
                  Amybermuda,

                  How many guests do you have? If it's less than 50, I guarantee they are going to try to move it. I want you to be prepared!! Apparently, they're running at occupancy now and since the Terrace seats 80, they can't afford to close it off for less than 50 guests. It overloads the other restaurants is their claim.

                  Not to harp on this for everyone out there that this doesn't apply to, but it just blows my mind that they're doing this. And so close to the date.

                  Initially, our options were 1) The beach up to 50 guests 2) the Wave Lounge as long as it's under 25 (We have 28 and they refused to fit a seated dinner in the Lounge b/c we were 3 guests over the limit) or 3) the Blue Terrace.

                  Now, it's 1) the beach 2) the wave lounge with the same restrictions, or 3) a semi-private dinner in the Blue International Restaurant.

                  So, anyone that wants a private reception with over 25 guests but less than 50 is totally screwed, unless you want your reception directly on the beach!!

                  OMG, I'm sorry I'll stop ranting until I have an update on the situation...

                  #5699 taylorwd

                  taylorwd
                  • Member
                  • 932 posts

                    Posted 25 February 2010 - 02:38 PM

                    Quote:
                    Originally Posted by amybermuda
                    Taylor, how many people are you having? The Mexican restaurant looks awesome (though taken off the resort website for weddings - ODD) and they have like an outdoor porch area that overlooks the ocean.
                    28 guests (22 adults & 6 kids).

                    We just want something private. If they'd give us that porch area that would be fine, too!

                    #5700 suzannepdc

                    suzannepdc
                    • Newbie
                    • 45 posts

                      Posted 25 February 2010 - 03:04 PM

                      Quote:
                      Originally Posted by taylorwd
                      Amybermuda,

                      How many guests do you have? If it's less than 50, I guarantee they are going to try to move it. I want you to be prepared!! Apparently, they're running at occupancy now and since the Terrace seats 80, they can't afford to close it off for less than 50 guests. It overloads the other restaurants is their claim.

                      Not to harp on this for everyone out there that this doesn't apply to, but it just blows my mind that they're doing this. And so close to the date.

                      Initially, our options were 1) The beach up to 50 guests 2) the Wave Lounge as long as it's under 25 (We have 28 and they refused to fit a seated dinner in the Lounge b/c we were 3 guests over the limit) or 3) the Blue Terrace.

                      Now, it's 1) the beach 2) the wave lounge with the same restrictions, or 3) a semi-private dinner in the Blue International Restaurant.

                      So, anyone that wants a private reception with over 25 guests but less than 50 is totally screwed, unless you want your reception directly on the beach!!

                      OMG, I'm sorry I'll stop ranting until I have an update on the situation...
                      We are having our dinner/reception in the Mexican restaurant - there are only 18 of us. I decided against the Wave Lounge because I do not think it is big enough, so I wouldn't try to get 28 people there. Stick to your guns. Do you have the originial sheet that says that you have the Blue Terrace? I understand where they are coming from with the issue of being at capacity and taking that dinner space away, but honestly, it's not your problem and it's something they can deal with in the future.

                      I haven't talked to Tiffany in awhile, but our money is coming due soon too (about two weeks), so at least I won't be surprised by these changes.




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