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#2591 ~Katie~

~Katie~
  • Sr. Member
  • 1,225 posts

    Posted 11 August 2009 - 04:12 AM

    Quote:
    Originally Posted by KittenHeart
    I know this is sorta off topic but Katie do you know any details about the Sky Deck?

    Are guests allowed to hang out there while we do our photos? I don't want to do a separate cocktail hour due to $$$. I just can't figure out what to do with everyone in between ceremony (pictures) then reception?

    Suggestions?
    Hi Kitten,

    Sorry I don't know anything really about it!! But I'm just about to email TIffany back so I'll ask for you (and me!) at the same time and let you know. Would be really useful if they could - plus it's not like anyone else is going to be needing it!!

    Hopefully let you know soon!!

    Katie.

    #2592 ~Katie~

    ~Katie~
    • Sr. Member
    • 1,225 posts

      Posted 11 August 2009 - 04:33 AM

      OK, trying not to hyperventilate at the moment.....

      so here's my reply from Tiffany to my questions about photographers and options for eating and reception.....

      "The approved photographers are Matias Cano and Caribe Photography. Below are their links.

      Caribe Photography = Caribephoto
      Matias Cano Photography = professional wedding photojournalist photographer in riviera maya

      The following are the locations where you can have your private events at.

      Beach –
      Plaza Zavaz –
      Polapa Yoga –
      Zocallo Cocktial Terrace –
      Plaza Zocallo –
      Pool Deck –
      Zavaz Cocktail Terrace -

      The options above are for a private reception where you will have to pay for everyone. If you would like to just use the dinner reservation that is included in your package, you can however, this will not be a private event. This dinner will be at the Spoon Restaurant which is the only restaurant that we have for this reservation. (see spoon restaurant pic from the site...haven't learnt how to attach!) Behind the curtain is a private area, the on site team tries to offer this to wedding couples. However, it is not always available to give. Please keep in mind that if you do have this private area, you will not be able to have your own music or lighting. If having a first dance together or the other customary dances, you must have a private reception and pay for each guest."

      I'm confused....I thought we would be able to eat (for free) in the spoon restaurant for food and speeches etc, and then have our reception/party in one of the areas....have I clearly got that wrong

      does that mean if I want to guarentee (sp) that we have some sort of area that we have to pay for everyone to eat again?

      if we are forced to fork out those prices I think I'm going to cry :o( we are having a big reception when we get back and thats already costing us an arm and a leg - there's no way we can afford to do both.

      K.

      #2593 ~Katie~

      ~Katie~
      • Sr. Member
      • 1,225 posts

        Posted 11 August 2009 - 04:46 AM

        Quote:
        Originally Posted by sam33
        hi Katie

        We receivedan email from claudia to say the hotel have banned her from the site as clients were using her photography services over the resident hotel ones, as hers were miles better. After looking at the hotel ones she is so right they are rubbish. If you have at look at the karisma website on the wedding section it lists the two phoptographers they "prefer" have a look and see what you think.
        We booked the silver package only because it was approx 700 pounds more for only 36 photos and blood test, we at the time though we could get a better deal.
        At this moment in time we have our tour operator "thomson" fighting with the hotel to get us permission to use an outside photographer, i will keep you posted of how we are getting on.
        We have them confirming also about the decorated wedding location included in the package we chose, according to the hotel all that is included in the price is a wooden isle runner, 12 chairs and a table with white linen, not the decorated location we hoped for. Apparently according to other people decorations are extra, such as sheers, hanging corsages for gazebo etc.
        I wait in anticipation of a favoured response from thomson, then i will be one very happy b2b
        Hi Sam....I'm in total agreement - we want Claudia too. She was on the list of approved photographers at the time that we booked as well.

        Did you go to your original TA or did you go to the Thomson Wedding Team to get them to fight your corner? We want to do exactly the same but I don't know which of them I should contact. I don't think contacting Tiffany is going to have the same affect!!

        And yes, any decoration you have is extra - they charge you for anything and everything.

        Let me know what response you get as well!!

        Katie.

        #2594 sam33

        sam33
        • Newbie
        • 62 posts

          Posted 11 August 2009 - 06:21 AM

          Quote:
          Originally Posted by meghan
          Claudia is allowed to photograph at Azul, you just have to pay Azul a $500 fee.
          hello

          that was the understanding that i had. After emailing claudia as asking for her, she replied that she is no longer allowed to work at the azul site.

          What date did you book claudia pls.

          #2595 sam33

          sam33
          • Newbie
          • 62 posts

            Posted 11 August 2009 - 06:22 AM

            Quote:
            Originally Posted by meghan
            Claudia is allowed to photograph at Azul, you just have to pay Azul a $500 fee.
            hello

            that was the understanding that i had. After emailing claudia as asking for her, she replied that she is no longer allowed to work at the azul site.

            How long ago did you book claudia

            #2596 sam33

            sam33
            • Newbie
            • 62 posts

              Posted 11 August 2009 - 06:26 AM

              Quote:
              Originally Posted by Katie_2010
              Hi Sam....I'm in total agreement - we want Claudia too. She was on the list of approved photographers at the time that we booked as well.

              Did you go to your original TA or did you go to the Thomson Wedding Team to get them to fight your corner? We want to do exactly the same but I don't know which of them I should contact. I don't think contacting Tiffany is going to have the same affect!!

              And yes, any decoration you have is extra - they charge you for anything and everything.

              Let me know what response you get as well!!

              Katie.

              hi katie

              we went to TA who we booked with. First Choice (who Thomson have merged with now) they are fighting our corner for us.

              #2597 gemwhite2b

              gemwhite2b
              • Newbie
              • 26 posts

                Posted 11 August 2009 - 07:29 AM

                Quote:
                Originally Posted by Katie_2010
                OK, trying not to hyperventilate at the moment.....

                so here's my reply from Tiffany to my questions about photographers and options for eating and reception.....

                "The approved photographers are Matias Cano and Caribe Photography. Below are their links.

                Caribe Photography = Caribephoto
                Matias Cano Photography = professional wedding photojournalist photographer in riviera maya

                The following are the locations where you can have your private events at.

                Beach –
                Plaza Zavaz –
                Polapa Yoga –
                Zocallo Cocktial Terrace –
                Plaza Zocallo –
                Pool Deck –
                Zavaz Cocktail Terrace -

                The options above are for a private reception where you will have to pay for everyone. If you would like to just use the dinner reservation that is included in your package, you can however, this will not be a private event. This dinner will be at the Spoon Restaurant which is the only restaurant that we have for this reservation. (see spoon restaurant pic from the site...haven't learnt how to attach!) Behind the curtain is a private area, the on site team tries to offer this to wedding couples. However, it is not always available to give. Please keep in mind that if you do have this private area, you will not be able to have your own music or lighting. If having a first dance together or the other customary dances, you must have a private reception and pay for each guest."

                I'm confused....I thought we would be able to eat (for free) in the spoon restaurant for food and speeches etc, and then have our reception/party in one of the areas....have I clearly got that wrong

                does that mean if I want to guarentee (sp) that we have some sort of area that we have to pay for everyone to eat again?

                if we are forced to fork out those prices I think I'm going to cry :o( we are having a big reception when we get back and thats already costing us an arm and a leg - there's no way we can afford to do both.

                K.
                Hi Katie,
                Looks like all of us UK brides are in the same boat. I really wanted first dance and speeches etc but we are NOT paying pp to eat when it is a gourmet all inc resort and like you, are paying an arm and leg for a reception when we get back.
                I have kinda just got used to the idea that we will be in the spoon and hoping we just have a good time and regardless of where we are and if it is private.
                When i first booked i used to get all stressed about this stuff and now I have stopped letting it bother me.
                I will be the bride who is walking round the whole resort with her wedding dress on!!! hahaha.

                #2598 gemwhite2b

                gemwhite2b
                • Newbie
                • 26 posts

                  Posted 11 August 2009 - 07:54 AM

                  Also, does anyone else read trip advisor then question their decision to have their wedding at AS? I do this every day!! I am so worried that my friends and family have payed so much for what is supposed to be a 5 star hotel and it seems like every review is saying that is is def not a 5 star! It is alot of money to pay and I feel so responsible for my guests having the best time and the best hotel.

                  #2599 ~Nicole~

                  ~Nicole~
                  • Sr. Member
                  • 4,512 posts

                    Posted 11 August 2009 - 08:36 AM

                    Quote:
                    Originally Posted by Katie_2010
                    OK, trying not to hyperventilate at the moment.....




                    The following are the locations where you can have your private events at.

                    Beach –
                    Plaza Zavaz –
                    Polapa Yoga –
                    Zocallo Cocktial Terrace –
                    Plaza Zocallo –
                    Pool Deck –
                    Zavaz Cocktail Terrace -

                    The options above are for a private reception where you will have to pay for everyone. If you would like to just use the dinner reservation that is included in your package, you can however, this will not be a private event. This dinner will be at the Spoon Restaurant which is the only restaurant that we have for this reservation. (see spoon restaurant pic from the site...haven't learnt how to attach!) Behind the curtain is a private area, the on site team tries to offer this to wedding couples. However, it is not always available to give. Please keep in mind that if you do have this private area, you will not be able to have your own music or lighting. If having a first dance together or the other customary dances, you must have a private reception and pay for each guest."

                    I'm confused....I thought we would be able to eat (for free) in the spoon restaurant for food and speeches etc, and then have our reception/party in one of the areas....have I clearly got that wrong

                    does that mean if I want to guarentee (sp) that we have some sort of area that we have to pay for everyone to eat again?

                    if we are forced to fork out those prices I think I'm going to cry :o( we are having a big reception when we get back and thats already costing us an arm and a leg - there's no way we can afford to do both.

                    K.
                    Yup, they make you have a private event. I had asked if I could eat in the spoon restaurant and then just hang out on the beach with music and we could just grab drinks from the bar. I was told that we could, but I would have to supply my own ipod docking station as they don't rent it out unless you are having a private event. pffttt.

                    I've decided that I'm just going to wing the whole thing lol. There's only 10 of us and I wanted something casual anyways. I think I'm going to do our first dance on the beach after the ceremony. Hopefully they won't charge me extra for that lol.
                    *Formerly Nikki07*
                    My Planning Thread

                    #2600 ~Katie~

                    ~Katie~
                    • Sr. Member
                    • 1,225 posts

                      Posted 11 August 2009 - 09:56 AM

                      Quote:
                      Originally Posted by sam33
                      hi katie

                      we went to TA who we booked with. First Choice (who Thomson have merged with now) they are fighting our corner for us.
                      ok cool. I was just wondering if it was the First Choice/Thomson wedding team or the actual TA's!

                      sounds like I need to make a phone call to my TA...damn it.

                      Thanks!!

                      Katie




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