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Azul Sensatori Brides - POST HERE!


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#2281 Allisa

Allisa
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  • 206 posts

    Posted 10 July 2009 - 10:20 PM

    Katie! I am so sorry to hear about your Mom's fear of flying keeping her from your wedding. It is so hard when mothers do things like that! If it is any consolation my mom won't be at our wedding either. She stopped talking to me 3 years ago when she and my dad split. A combo deal of not liking my FH and wanting me to stop all communication with my dad just because they weren't together anymore. I called her bluff... and, well, my dad will be walking me down the aisle! I'm the only child too...

    You have the support of your FH and you FI and that is fantastic, and we will all be with you in spirit!

    You never know, she may come around at the last minute. Maybe you should spring for some hypnotherapy for her?!LOL!

    Big Hug!

    #2282 Allisa

    Allisa
    • Jr. Member
    • 206 posts

      Posted 10 July 2009 - 10:25 PM

      On a happier note... I picked up my wedding band today!!! It's my paternal grandmothers wedding ring, we had the center stone (an emerald) taken out and replaced with a pink sapphire to match my engagement ring! Its lovely! I will post photos when I do my planning thread!

      #2283 Aneliese26

      Aneliese26
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      • 23 posts

        Posted 11 July 2009 - 08:31 AM

        Hiya, I have alss been told that the only two photographers contracted now at the Sensatori hotel are Caribe and the other one (sorry forgot his name). I as many of you are, am not happy at all with these options . I am not very impressed by their websites and for me photos are one of the most important things! What I dont understand is that on Lomas website they offer you Claudia and Mexican wedding photos (I would be more than happy to choose one of these photographers) and since Sensatori is part of Lomas shouldnt they have to honour these choices too? I dont know about anyone else but I will be sending a complaint to my WC and asking her to pass it on to management/hotel and asking for a reply. Maybe if those of you who are also not happy about this situation could also send a complaint in, they may re-consider their options of photographers?

        #2284 Aneliese26

        Aneliese26
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        • 23 posts

          Posted 11 July 2009 - 08:53 AM

          Hi Katie 2010, sorry for late reply, I havent been on here for a few days so just catching up now. Thomsons "said" everything was booked/confirmed when we booked everything in January, but we just never received written confirmation. I just rang/called in the office everyday but that wasnt working, in the end I took my mum with me, who kicked up a big fuss and said she is putting a formal complaint in and gave them a couple of days to get everthing done.
          We have gone for the Silver package, only because we wanted to pick our own photgrapher, little did we know that we would only have the option of two!!

          Anyway, yes its so nice to find another UK bride, so please let me know you plans etc. I still have 9 months to go but im so excited!!! This forum has been such a great help, i feel like i know the hotel already, hee hee.
          Please email me if you want any other info.

          Aneliese

          #2285 meghan

          meghan
          • Member
          • 832 posts

            Posted 11 July 2009 - 11:44 AM

            Quote:
            Originally Posted by Aneliese26
            Hiya, I have alss been told that the only two photographers contracted now at the Sensatori hotel are Caribe and the other one (sorry forgot his name). I as many of you are, am not happy at all with these options . I am not very impressed by their websites and for me photos are one of the most important things! What I dont understand is that on Lomas website they offer you Claudia and Mexican wedding photos (I would be more than happy to choose one of these photographers) and since Sensatori is part of Lomas shouldnt they have to honour these choices too? I dont know about anyone else but I will be sending a complaint to my WC and asking her to pass it on to management/hotel and asking for a reply. Maybe if those of you who are also not happy about this situation could also send a complaint in, they may re-consider their options of photographers?
            Hey Anelise,
            I sent in major complaints!! My biggest issue was that I booked 2 weeks before this policy had changed, and then they tell me after I booked that it's an extra $500. Anyway, The Wedding Holiday was amazing, and they sorted it out for me, so the 500 fee is waved...i'm not sure what is happening with other brides who have booked already as well. Claudia emailed me and said that if you want to use her, you can have your reception at Maroma Beach Paradise, which she thinks Lomas will provide transportation to. Actually, instead of me trying to relay what she said to me, I will just post her email she sent me. She told me to pass the mssage on to people who want to use her.

            This is the message from Claudia to me:

            Hi Meghan,
            I think you are an active member of the BDW forum right?? we have found a way around the new policy about outside photographers at the Azul, working with Lomas TRavel what those brides can do is having their Ceremony at MAROMA BEACH PARADISE I think Lomas would provide transportation, a room for the bride to get ready, and to be honest the beach at the Maroma beach is so NICE much better than the Azul locations.
            It would be nice if you spread the word about this on the forum to help other brides...
            THANK YOU!
            Claudia

            #2286 meghan

            meghan
            • Member
            • 832 posts

              Posted 11 July 2009 - 12:01 PM

              Quote:
              Originally Posted by Aneliese26
              Hiya, I have alss been told that the only two photographers contracted now at the Sensatori hotel are Caribe and the other one (sorry forgot his name). I as many of you are, am not happy at all with these options . I am not very impressed by their websites and for me photos are one of the most important things! What I dont understand is that on Lomas website they offer you Claudia and Mexican wedding photos (I would be more than happy to choose one of these photographers) and since Sensatori is part of Lomas shouldnt they have to honour these choices too? I dont know about anyone else but I will be sending a complaint to my WC and asking her to pass it on to management/hotel and asking for a reply. Maybe if those of you who are also not happy about this situation could also send a complaint in, they may re-consider their options of photographers?
              Hey Anelise,
              I sent in major complaints!! My biggest issue was that I booked 2 weeks before this policy had changed, and then they tell me after I booked that it's an extra $500. Anyway, The Wedding Holiday was amazing, and they sorted it out for me, so the 500 fee is waved...i'm not sure what is happening with other brides who have booked already as well. Claudia emailed me and said that if you want to use her, you can have your reception at Maroma Beach Paradise, which she thinks Lomas will provide transportation to. Actually, instead of me trying to relay what she said to me, I will just post her email she sent me. She told me to pass the mssage on to people who want to use her.

              This is the message from Claudia to me:

              Hi Meghan,
              I think you are an active member of the BDW forum right?? we have found a way around the new policy about outside photographers at the Azul, working with Lomas TRavel what those brides can do is having their Ceremony at MAROMA BEACH PARADISE I think Lomas would provide transportation, a room for the bride to get ready, and to be honest the beach at the Maroma beach is so NICE much better than the Azul locations.
              It would be nice if you spread the word about this on the forum to help other brides...
              THANK YOU!
              Claudia

              #2287 meghan

              meghan
              • Member
              • 832 posts

                Posted 11 July 2009 - 12:05 PM

                Anelise and Katie, I see that you are both traveling from the UK. My sister in law and her family live in england and are being very slow on getting prices for how much it will be to come from England. Do you know how much approximately it is for the flight and 7 night all inclusive stay using Thomson? Then I can call my sister in law and give her the information which might make it easier for her to get on booking.

                #2288 Aneliese26

                Aneliese26
                • Newbie
                • 23 posts

                  Posted 12 July 2009 - 01:23 PM

                  Quote:
                  Originally Posted by meghan
                  Anelise and Katie, I see that you are both traveling from the UK. My sister in law and her family live in england and are being very slow on getting prices for how much it will be to come from England. Do you know how much approximately it is for the flight and 7 night all inclusive stay using Thomson? Then I can call my sister in law and give her the information which might make it easier for her to get on booking.
                  Hi Meghan,

                  Thanks for passing that info on about Claudia. Unfortunately i'm not sure how it will work for me coz I booked through Thomsons in the UK and not Lomas. I will look into it though.

                  With regards to prices, it all depends on when they will be going, but our guests are paying around £1100 for one week all inclusive at the Sensatori hotel. I recommend having a look at the prices on the Thomson website, they are always a bit cheaper than booking in the shop.
                  Let me kow if you need any further info.

                  Does anyone know of anyone who has actually used Caribe or the other photogropher(sorry forgot his name) so we can have a look at some of thier work?

                  #2289 meghan

                  meghan
                  • Member
                  • 832 posts

                    Posted 12 July 2009 - 01:38 PM

                    Thanks for the info Anelise......I'm not sure if it matters if you book through Lomas. I didn't book through Lomas and Claudia thought I could go to that beach...not sure what the deal is. I'm pretty sure that Azul works with Lomas for the wedding packages. That is where you get all the decorations, etc.. from. I dont have to worry about it anymore because my complaints worked and they waived the $500 fee for me. If you go on the Lomas website, click on planning, then photographers, caribe photo is on there and you can click on their website to see their work.

                    #2290 Solidshan83

                    Solidshan83
                    • Newbie
                    • 103 posts

                      Posted 12 July 2009 - 06:42 PM

                      Hi Girls....Here are the pics from the wedding:
                      http://mexicanweddin....annon_jeffrey/
                      LOGIN: mwp_bride
                      PW: Mwp77500

                      Enjoy!




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