Jump to content

Photo

Azul Sensatori Brides - POST HERE!


  • Please log in to reply
19262 replies to this topic

#19071 LRosario

LRosario
  • Newbie
  • 61 posts
  • Wedding Date:June 25, 2016
  • Wedding Location:Azul Sensatori Riviera Maya, Mexico
  • LocationChicago

Posted 01 April 2016 - 11:30 AM

No actually I got Marion. I wonder if the Miami coordinators are no longer going to be in use. And from now on everyone who books at a Karissa hotel will deal with a Onside coordinator. That would be the best thing they could do for sure.

RoMo2016


#19072 jmp403

jmp403
  • Newbie
  • 38 posts
  • Wedding Date:November 16, 2016
  • Wedding Location:Azul Sensatori
  • LocationCanada

Posted 07 April 2016 - 02:02 PM

I just got an email today about being switched to an onsite wedding coordinator as well. Christine was my Miami coordinator and I got switched to Paula onsite. Wedding isn't until November

#19073 carrieandsam

carrieandsam
  • Jr. Member
  • 207 posts
  • Wedding Date:October 17, 2015
  • Wedding Location:Azul Sensatori
  • LocationNewport Beach, California

Posted 07 April 2016 - 02:14 PM

That's awesome you all are being switched over to the onsite coordinators. I always got the most info from them plus it's way more helpful to work with someone that is actually there.

#19074 Micky71

Micky71
  • Newbie
  • 2 posts
  • Wedding Date:December 5, 2016
  • Wedding Location:Azul Sensatori
  • LocationVancouver, B.C.

Posted 28 April 2016 - 02:04 PM

Hi All,  I'm getting married in December. They have assigned me Lopita. I got the email two weeks back and I have not heard anything. :( UGH. I do have a wedding planner that is helping me follow up though. I'll let you know if I hear anything back.



#19075 ashhtayy

ashhtayy
  • Member
  • 607 posts
  • Wedding Date:June 7, 2016
  • Wedding Location:Azul Fives
  • LocationToronto, Canada

Posted 28 April 2016 - 03:33 PM

I don't know if you ladies are having the same experience or not but I really wish I had been able to stay with my Miami coordinator. My onsite coordinator is pleasant but misses emails and makes a ton of mistakes. I can only imagine how tricky it is on there end and really, it would have been easier of the coordinators if they hadn't switched us - especially this late into planning.

#19076 jmp403

jmp403
  • Newbie
  • 38 posts
  • Wedding Date:November 16, 2016
  • Wedding Location:Azul Sensatori
  • LocationCanada

Posted 29 April 2016 - 06:37 AM

Hey ladies

 

Just FYI -- I got switched to a on-site coordinator about a month ago and haven't heard anything from her since then despite sending multiple emails. I got sick of waiting for a reply, so I called the Miami office to see how I can get in touch with the onsite coordinator. She said that the onsite coordinators are trying to catch up and get in touch with the June/July/August brides right now, so there might be a little bit of a wait for weddings that are after that. However, she also said that she would directly contact my onsite coordinator and let her know that I have a few questions. I got an email right away from the onsite coordinator! If you are having trouble getting in touch, a direct phone call to the Miami office helps!!

 

J


I don't know if you ladies are having the same experience or not but I really wish I had been able to stay with my Miami coordinator. My onsite coordinator is pleasant but misses emails and makes a ton of mistakes. I can only imagine how tricky it is on there end and really, it would have been easier of the coordinators if they hadn't switched us - especially this late into planning.

 

Just curious, who is your coordinator?



#19077 amyzig2

amyzig2
  • Member
  • 71 posts

    Posted 29 April 2016 - 06:43 AM

    Thanks! My experience so far is that it took ~2 weeks to hear back after the switch. My wedding is Jun 16. I called, emailed, asked my TA for help. I heard back from Lupita. She was able to pick up where we left off, but now the communication is about 1/week. It seems best to group all the questions and lay it out very binary for them! Also pictures seem to be appreciated

    Maybe I can ask past brides some of my questions- might be faster

    1. Chair covers or no chair covers. Getting married on the beach at 3. Reception starts at 6. It will be hot! Not sure which will be less "sticky"

    2. Are the "free" happy hours worth it? They preface everything with "hotel chooses drink and food". So I don't really know what that means

    3. Has anyone used babysitting services. I will have my 1 yr old with me and wasn't sure if it is safe

    Thanks ladies
    Amy


    Sent from my iPhone using Tapatalk

    #19078 carrieandsam

    carrieandsam
    • Jr. Member
    • 207 posts
    • Wedding Date:October 17, 2015
    • Wedding Location:Azul Sensatori
    • LocationNewport Beach, California

    Posted 29 April 2016 - 06:52 AM

    @amyzig

    1: no chair covers could be nice and cool just depends on the look you are going for.

    2: if they are giving you a free happy hour go for it. I had one and they said select drinks and food and everyone loved it. It means they pick out the beverages and have passed apps.

    3: babysitting services are just as safe as they are in the states. My husbands brother and wife had s one year old and they left them with the babysitter all the time.

    #19079 LRosario

    LRosario
    • Newbie
    • 61 posts
    • Wedding Date:June 25, 2016
    • Wedding Location:Azul Sensatori Riviera Maya, Mexico
    • LocationChicago

    Posted 03 May 2016 - 10:13 AM

    So, I finally here back from the wedding coordinator after 3  weeks and it's not even the one that was assigned to me from the resort. It was still the Miami coordinator. Also, she only answered a few of my questions and not all the ones I had sent in my last email. Now, I'm probably going to have to wait another 3 weeks for her to respond to my last email. UGH!!!!!


    RoMo2016


    #19080 sarahjayne07

    sarahjayne07
    • Newbie
    • 37 posts
    • Wedding Date:January 21, 2017
    • Wedding Location:Azul Sensatori Mexico
    • LocationDallas, Texas

    Posted 03 May 2016 - 10:21 AM

    Hi!!  I'm getting married at Azul Sensatori 1/21/17! I was trying to set up a welcome party and a happy hour with apps and drinks like you mentioned sounds perfect but they haven't told me anything about that. Is that something that's an option at azul sensatori? How do I go about getting one? Thank you and congrats to you all!  :))

    Thanks! My experience so far is that it took ~2 weeks to hear back after the switch. My wedding is Jun 16. I called, emailed, asked my TA for help. I heard back from Lupita. She was able to pick up where we left off, but now the communication is about 1/week. It seems best to group all the questions and lay it out very binary for them! Also pictures seem to be appreciated

    Maybe I can ask past brides some of my questions- might be faster

    1. Chair covers or no chair covers. Getting married on the beach at 3. Reception starts at 6. It will be hot! Not sure which will be less "sticky"

    2. Are the "free" happy hours worth it? They preface everything with "hotel chooses drink and food". So I don't really know what that means

    3. Has anyone used babysitting services. I will have my 1 yr old with me and wasn't sure if it is safe

    Thanks ladies
    Amy


    Sent from my iPhone using Tapatalk

     

     

    @amyzig

    1: no chair covers could be nice and cool just depends on the look you are going for.

    2: if they are giving you a free happy hour go for it. I had one and they said select drinks and food and everyone loved it. It means they pick out the beverages and have passed apps.

    3: babysitting services are just as safe as they are in the states. My husbands brother and wife had s one year old and they left them with the babysitter all the time.






    1 user(s) are reading this topic

    0 members, 1 guests, 0 anonymous users