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Azul Sensatori Brides - POST HERE!


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#17941 linaco80

linaco80
  • Jr. Member
  • 264 posts

    Posted 26 September 2014 - 07:23 AM

    From what I understand it's not a straight $250 credit, so you cannot put the full amount towards one thing. It's more so a ploy to get you to spend more money. For example, you can use x amount towards a candlelight dinner, x amount towards upgraded wine... I would check with your TA how they allocate the money.

    @rebepax  my wedding Travel specialist just sent me this in the body of my question email. Although I am working with destinationweddings and even though it might be a different contract, I do not think things change much as far as following the resort credit.

     

    "This is what it usually says in everyone’s travel documents:

     
    $250 resort credit is based on two $50 upgraded wine credits, two $50 spa credits towards massage only and one $50 romantic candlelight dinner credit.
    Credits are per room, per stay and are not combinable with  any other credits or vouchers.  Candlelight dinner credit not valid on Lobster Menu."

    Edited by linaco80, 26 September 2014 - 07:29 AM.

     
    Check my planning thread: http://www.bestdesti...-planning-tips/
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    #17942 rebepax

    rebepax
    • Site Supporter
    • 77 posts
    • Wedding Location:Azul Sensatori Riviera Maya
    • LocationChicago, IL

    Posted 26 September 2014 - 07:30 AM

    @linaco80 @kmk2016 @LaurenR  Thank you girls!!!



    #17943 raqpena

    raqpena
    • Newbie
    • 30 posts
    • Wedding Date:March 7, 2015
    • Wedding Location:Azul Sensatori
    • LocationJersey City, NJ

    Posted 26 September 2014 - 10:00 AM

    Hello Azul Sensatori brides!

     

     

    What has your experience been with your wedding coordinators lately? I had been working with Lynda over the past 6 months and was pretty satisfied with her. Her response time was acceptable and she also seemed to understand my needs and update my details sheet quickly and accurately. Over the last month though ( ever since the changes they made) emails replies have taken 3 or more weeks and I am now working with several different people which is confusing and frustrating! I am fine with waiting a week....I understand how busy they must be, but with my wedding in 5 months, 3-4 wks to get a response to a simple question is just not ok. Have any of you experienced the same thing?



    #17944 LaurenR

    LaurenR
    • Jr. Member
    • 166 posts
    • Wedding Date:June 25, 2015
    • Wedding Location:Azul Sensatori
    • LocationLong Beach, New York

    Posted 26 September 2014 - 10:54 AM

    Hello Azul Sensatori brides!


    What has your experience been with your wedding coordinators lately? I had been working with Lynda over the past 6 months and was pretty satisfied with her. Her response time was acceptable and she also seemed to understand my needs and update my details sheet quickly and accurately. Over the last month though ( ever since the changes they made) emails replies have taken 3 or more weeks and I am now working with several different people which is confusing and frustrating! I am fine with waiting a week....I understand how busy they must be, but with my wedding in 5 months, 3-4 wks to get a response to a simple question is just not ok. Have any of you experienced the same thing?


    I have worked with Brigitte since day one and she has been great, she would always respond in 24 hours. Within the past month since the changes were made, it takes maybe 2-3 days, which is still fine. 3-4 weeks for a response is way too long! I have heard those same complaints though from others...

    #17945 kmk2016

    kmk2016
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    • 1,468 posts
    • Wedding Date:February 29, 2016
    • Wedding Location:Azul Sensatori- Riviera Maya
    • LocationCalgary Canada

    Posted 26 September 2014 - 12:13 PM

    I have worked with Lynda prior to change and got responses usually in 4-5 days... Now that it's a team approach it takes about 1-2 days for a reply. I have no complaints.


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    #17946 TinkerSofi

    TinkerSofi
    • Sr. Member
    • 2,217 posts
    • Wedding Date:August 13, 2015
    • Wedding Location:Azul Fives Playa del Carmen
    • LocationCanada

    Posted 28 September 2014 - 10:39 PM

    have you guys tried contacting them through the chat on their website? I got a response right away the other day :)

     

    I also have Brigitte and the longest she has taken so far was a week (right after all the stuff from Cabo) so I understand they're quite busy with that right now. She's the one that always responds to me and I haven't had any issues with her :)



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    #17947 Tiffany Fox

    Tiffany Fox
    • Newbie
    • 46 posts

      Posted 02 October 2014 - 06:32 AM

      Your wedding was AMAZING!!!!!

      What a great idea this is! I am getting married next Saturday and am bringing everything with the exception of table number holders and string lights.

      #17948 reidbride2015

      reidbride2015
      • Newbie
      • 15 posts
      • Wedding Date:May 3, 2015
      • Wedding Location:Azul Sensatori, Mexico
      • LocationVancouver, BC, Canada

      Posted 02 October 2014 - 10:26 AM

      @MrsHK I sent you a private message :D

       

      I'd love to speak with you, im getting married May 3rd next year!

       

      Your wedding was stunning... just beautiful!

       

      Have a great day,

      Gemma


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      #17949 Ydolem

      Ydolem
      • Newbie
      • 69 posts
      • Wedding Date:March 19, 2015
      • Wedding Location:Azul Sensatori-Riviera Maya
      • LocationCanada

      Posted 06 October 2014 - 08:57 PM

      We just had it on the plate it came on and it looked nice. They also provided us with a cutting set.
       

      THANK YOU for that information! We won't bring a cutting set with us-one less thing to pack :)


      @raqpena Brigitte was originally my WC, and I have still only heard from her even after the team reorganization. It usually is 2 days-1 week to get a response, 3-4 weeks is way too long!

       

      For the reception table set up it seems like there are round tables and the option of a sweetheart table. I'm wondering if anyone has considered doing a "head table" that includes their wedding party? We are having two bridesmaids and groomsmen, and I'm wondering if they would just put three of the sweetheart-sized tables together to make a "head table" type of thing. Thanks!



      #17950 AllieH

      AllieH
      • Resort/Area Ambassadors
      • 2,014 posts
      • Wedding Date:November 5, 2012
      • Wedding Location:El Dorado Royale, Riviera Maya MX
      • LocationAtlanta, GA

      Posted 07 October 2014 - 05:25 AM

      yes - they can set up a head table for you depending on the space available. they have long tables available, and I have seen some Karisma brides with the imperial style dining (one long table for a smaller party). So no problem! 

       

       

       

      For the reception table set up it seems like there are round tables and the option of a sweetheart table. I'm wondering if anyone has considered doing a "head table" that includes their wedding party? We are having two bridesmaids and groomsmen, and I'm wondering if they would just put three of the sweetheart-sized tables together to make a "head table" type of thing. Thanks!


       

      Official El Dorado Royale/El Dorado Casitas Royale Thread <---check here for all info about EDR/EDCR

      Wright Travel Agency <--for all your Destination Wedding needs! Contact the experts and reduce your stress. 

      El Dorado Royale Brides Thread <---come chat with other EDR brides

      AllieH's EDR 11-5-2012 Planning Thread <--because it was so awesome





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