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Azul Sensatori Brides - POST HERE!


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#1251 jhawkev

jhawkev
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  • 124 posts

    Posted 31 December 2008 - 06:34 PM

    Quote:
    Originally Posted by Mrs.StephP.2Be
    Hello Ladies!
    We have been pretty quite lately! To be honest I have been trying to avoid this website as well as TripAdvisor in the past few weeks. I leave in a week and reading bad reviews was not helping me stay calm.
    Best of luck Mrs. Steph! I'm sure everything will be great :)

    So I had a phone conversation with a Rep from Karisma whose office is in the Sensatori. She was very nice and positive. I just went over some of my/our concerns that we've been hearing about the resort. Some of the main points were:

    Theft- She actually didn't gloss over it, she admitted there has been problems and they have taken the steps to prevent it. Beefed up staff, gotten rid of some, etc. Every resort has it unfortunately, you just have to be careful.

    Beach Butlers-They will only be in the Premium Section. There are Beach waiters everywhere. As of right now they are having BBQ's on the beach everyday, a taco cart, and a hamburger/hot dog stand. So people don't have to get dressed to go into restaurants for lunch.

    Restaurants-Even during full capacity there will always be one or two closed each night, they switch back and forth. And during times where the resort is not at full capacity possibly more will be closed.

    Showers-are being fixed, she said they were tested before opening but sometimes they don't catch everything until people stay at the resort.

    Premium Alcohol-if you are having a private event, you are guaranteed the Premium Alcohol from the list. Otherwise, it wasn't clear if everything was available.

    All in all, it was a good conversation. It was kind of tough because she was calling from Mexico over the Internet, so at times there was loud buzzing to where I couldn't hear her and at one point we were disconnected. Plus, I've been really sick so I forgot to ask many of the things I wanted to know.

    They do monitor the message boards to see what people are saying. She mentioned that there was just a wedding w/ over 60 guests that went really well and she's hoping the bride will do a review on TA. She says things are improving every day. They've even brought employees in, in which their job is literally to walk around the resort asking guests how they're doing and what they need or what could be done better. So I feel like they are definitely making an effort to get the resort up to par. I'm suppose to keep in touch with her and we're going to speak again before I go down in April. But I do definitely feel better about it all :)

    Happy New Year!

    #1252 JHarwood2Be

    JHarwood2Be
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      Posted 31 December 2008 - 07:24 PM

      Erika,
      That is a great report. It makes me feel like some good change is happening. This new resort thing has sure turned out to be a roller coaster.
      She sounds like a good contact to have.
      How's your planning going with Fabio?
      Photography by Tamm's Photos
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      #1253 JHarwood2Be

      JHarwood2Be
      • Member
      • 687 posts

        Posted 31 December 2008 - 07:49 PM

        Our list was looking short again, so I found the complete one all the way back to post #998. If you need to be added or removed , let me know!
        October 2008
        November 2008

        jennrenn23-November 3, 2008
        andrea110808 - Nov 11, 2008
        amysteele444 Nov 14, 2008
        December 2008
        Magda&Neil - December 22,2008
        January 2009
        Mrs.StephP2Be - Jan 8, 2009
        winwinbride - Jan 10, 2009
        candj08 - Jan 17, 2009
        McBradley - Jan 21, 2009
        February 2009
        tsashamia - February 7, 2009
        shannonmarie09 – February 28, 2009
        March 2009
        saavy - March 7, 2009
        manders757 – March 14, 2009
        April 2009
        Lucky1 – April 8, 2009
        jhawkev - April 11, 2009
        lilmisssunshine - April 16, 2009
        mitchell.johanna - April 18, 2009
        miro2be - April 19, 2009
        khoyle - April 22, 2009
        Katherinehealy4-09 - April 24, 2009 5 pm
        JHarwood2Be – April 25, 2009
        Polly….Prince – April 26, 2009
        teethdh – April 26, 2009
        May 2009
        trayce2222- May 3, 2009
        MGP - May 5, 2009
        milejilo – May 8, 2009
        weddingchick – May 9, 2009
        Sensatori Bride - May 14, 2009
        Polina - May 15, 2009
        jennik13 - May 17, 2009
        moore.vj1 -May 17, 2009
        heather hunder - May 20, 2009
        kddsmj - May 21, 2009
        khoyle - May 22, 2009
        pepper55 – May 24, 2009
        June 2009
        katken - June 5, 2009
        AustinGirl- June 6, 2009
        Jenkatherine - June 12, 2009
        Soon2beTWells -June 12, 2009
        SolidShan83 - June 26, 2009
        July 2009
        mrs.meyer73109 - July 31, 2009
        August 2009
        September 2009
        October 2009
        selina - October 1, 2009
        Wendi80 - October 24, 2009
        November 2009
        Nikki07 - November 5, 2009
        Ania - November 12, 2009
        lenka14 – November 14, 2009
        beachbride 2009 - November 20, 2009 - 4pm
        heather0618 - November 21, 2009
        rtswan – November 26, 2009
        December 2009
        January 2010
        February 2010
        March 2010
        April 2010
        May 2010
        27 dresses - May 5, 2010
        Photography by Tamm's Photos
        http://www.ezticker.....aya/ticker.png

        #1254 JHarwood2Be

        JHarwood2Be
        • Member
        • 687 posts

          Posted 31 December 2008 - 08:09 PM

          Quote:
          Originally Posted by jennik13
          3 back-to-back positive tripadvisor posts are up! HOOORAY!

          Have a happy New Year girls! xoxo
          Wow, I just finished reading.
          The wedding review was great and the beach set up was gorgeous!
          Now if only they will get the nightlife and the mojito bar up to speed....
          Does anyone else think that they should turn the teen hang out into a dance club?!?!

          Happy New Year girls~
          Photography by Tamm's Photos
          http://www.ezticker.....aya/ticker.png

          #1255 chloe

          chloe
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          • 13 posts

            Posted 01 January 2009 - 04:57 PM

            We are getting married at Azul Sensatori in Jan 09. The experience so far has been very frustrating.

            #1256 chloe

            chloe
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            • 13 posts

              Posted 01 January 2009 - 05:11 PM

              Hi- I am not a full member yet. We have a lot of concerns about Azul Sensatori, so we are curious about the weddings ahead of us. I am not sure what I am doing on this site yet, but weclome any information regarding this hotel. We are getting married at the end of January 2009. After reading reviews of this hotel on trip advisor and the experiences we've had trying to get the details of our wedding in order we would be happy at this point to change hotels and have a different wedding coordinator. Unfortunately, we already have all our 60+ guests booked and they don't all have trip insurance. We are hoping to hear some positive information about weddings/ experiences there, since we are excited to be married. Thanks!

              #1257 jhawkev

              jhawkev
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              • 124 posts

                Posted 01 January 2009 - 09:11 PM

                Quote:
                Originally Posted by JHarwood2Be
                Erika,
                That is a great report. It makes me feel like some good change is happening. This new resort thing has sure turned out to be a roller coaster.
                She sounds like a good contact to have.
                How's your planning going with Fabio?
                I have Tiffany, it's going slow. I hoping to get some progress this coming week :)

                Quote:
                Originally Posted by chloe
                Hi- I am not a full member yet. We have a lot of concerns about Azul Sensatori, so we are curious about the weddings ahead of us. I am not sure what I am doing on this site yet, but weclome any information regarding this hotel. We are getting married at the end of January 2009. After reading reviews of this hotel on trip advisor and the experiences we've had trying to get the details of our wedding in order we would be happy at this point to change hotels and have a different wedding coordinator. Unfortunately, we already have all our 60+ guests booked and they don't all have trip insurance. We are hoping to hear some positive information about weddings/ experiences there, since we are excited to be married. Thanks!
                Congrats! There are plenty of us on here for support. I'm sure you're pretty busy w/ last minute details. But feel free to ask us any questions and if you have time go through the thread and read different posts. There is tons of info on here.

                #1258 chloe

                chloe
                • Newbie
                • 13 posts

                  Posted 01 January 2009 - 10:07 PM

                  Quote:
                  Originally Posted by jhawkev
                  I have Tiffany, it's going slow. I hoping to get some progress this coming week :)



                  Congrats! There are plenty of us on here for support. I'm sure you're pretty busy w/ last minute details. But feel free to ask us any questions and if you have time go through the thread and read different posts. There is tons of info on here.
                  Thank you! I've read the posts in a little more detail and do feel better.
                  We are leaving two weeks from Sunday and Fabio still has not completed our final selections, but we are getting close. At this point, I still feel confident they will pull the wedding off nicely. I think they do everything last minute. We are more worried about our guests having a nice stay. Oh, and I worry my jewelry and money may be taken from the safe. The hotel contacted me and reassured me they were on top of the problems and are attempting to correct all the mentioned issues. Thanks for all the information on this site, wish I had found this information earlier.

                  #1259 rtswan

                  rtswan
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                  • 36 posts

                    Posted 02 January 2009 - 10:50 AM

                    Quote:
                    Originally Posted by JHarwood2Be
                    Wow, I just finished reading.
                    The wedding review was great and the beach set up was gorgeous!
                    Now if only they will get the nightlife and the mojito bar up to speed....
                    Does anyone else think that they should turn the teen hang out into a dance club?!?!

                    Happy New Year girls~

                    I totally agree!!! I wish there were a dance club in the resort so I wouldn't have to take the whole group to Cancun

                    #1260 lilmisssunshine

                    lilmisssunshine
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                    • 105 posts

                      Posted 02 January 2009 - 11:37 AM

                      Is the premium section the same as the adult section? Are honeymoon suites part of the premium section? Is there a difference? Does anyone know because this wasn't explained when we chose our room.
                      :




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