OMG!!! I can't believe what you must be going through right now...I am sooooo sorry but I can tell you that Azul Beach Hotel is an AMAZING resort and I think you will LOVE it! I am getting married at Azul Beach Hotel on 5-28-11 and absoutley LOVE the resort! I visited over 10 resorts in the Riviera Maya area with my Mom last August and visited both Azul Sensatori and Azul Beach Hotel. Both resorts have AMAZING service & food and GREAT reviews! The main difference is the size. My top two resorts after doing all the site visits was Azul Sensatori and Azul Beach and the only reason I choose AB over AS was for the size because I wanted a more intimate setting where i could see all my guests easily every day. Every bride that I have talked to on BDW and Trip Advisor (I also have a friend that got married there in October 2010 ) have absoutley love the resort and had an AMAZING experience getting married there! They all just raved and raved about the resort!
I am here for you and can answer any questions you have! I have tons of pictures I can send you of Azul Beach...I think I took about 100 photos. I have photos of the ceremony location, cocktail hour locations and reception locations for a private event. Also, AB has a GREAT beach with Beach Butlers that bring picnics and champagne to you on your private beach bed! Azul Beach just added brand new suites that look amazing and they also have swim-out suites! How many people are you having? Where were you planning on having the ceremony and reception? I can make recomendations based on what you are looking for. I have so much information to offer you if you want...Just let me know! I will be on and off BDW all weekend to help you out. Feel free to PM me if you want.
Originally Posted by Less is more
Thanks ladies......my eyes are swollen and i have this massive headache but your advice is right. For everyone who have weeks were booking is full or close to it please please call and verify that your stay is accommodated. I have been on the phone all day and yet to receive a valid reason why this has happened. A smaller resort offers less amenities that we were looking forward to especially after the awesome reviews of past brides. The end result is that they are working ......( don't believe that)....to make sure rooms are available for my guests and that the wedding plans transfer. I know you all can appreciate all the coordination, time, effort and planning that goes into these weddings. We put our trust and money and SIGN CONTRACTS with assurance that what we paid for is what we will get.
Now instead of 6 restaurant choices we have 3, instead of mojitos we have tequila bar. The point is if that's what i wanted that's what i would have paid for in the beginning. The bottom line is that it is NOT WHAT I WANTED. Now i have to change my maps staring the locations of my events to guest, i don't know where my welcome party will be, itinerary and wedding location different, programs have wrong locations and resort name.......just work down the drain. Not the best results from Karisma or DW but picking myself up.
If ladies that chose to be at AB could fill me in on the best locations or pics of suggestions from your coordinator that would help me try to piece some of this back together. We paid a lot in events, honeymoon suit for 8 days, private events. I just can't believe this is happening! I have 4 days......