| Originally Posted by katken |
Biggest problem = water - in my opinion. If the showers were constructed poorly with water seeping out, there's not really an easy fix for that. It seems plumbing and water issues are repeated over and over on the reviews along with the beach, which is more out of their control.
At the end of the day, I'm stuck. I've got more than 45 guests already booked for their trip to Sensatori with deposits down. I've also already ordered my invites. I don't know what else I can do besides remain positive and hope it's all fixed for all of our weddings.
I'm going to contact my TA, Berman Travel. If anyone has any other suggestions on how we can collectively make a difference by doing something professional and respectful (because I really feel like yelling at Karisma right now) please post your ideas.
Anywho, I completely agree w/ you! The showers sound ridiculous, they'll have to reconstruct them.
I pm'd the bride from Trip Advisor and she asked for me to wait to contact Karisma until she hears something shortly from them. I feel so horrible for her
I'm going to speak w/ my TA's early next week, but I think these concerns are way over Fabio and Tiffany's heads. I'm getting some emails and phone numbers for Executive Management. They do not want to upset 50+ brides, I'm sure!! What about if we sent something to Faith in the meantime??
P.S.- We had looked at some other Resorts obviously before deciding on this one. And the Valentin (opened like a year or more ago) was a big consideration. If you look at the reviews on Trip Advisor from when they opened, the reviews are pretty similar. That doesn't make our situation now any better, but hopefully things will get better, before worse.