Ginni - Your TA should be able to get the 20% off the standard rates for you (or better). Especially if you are getting at least 5 rooms in your block. Are you trying to go directly through the resort instead of through a TA? This could be part of the problem too.
Originally Posted by ginnigurl
Thank Murmel! So you are saying that the 20% don't come off the rates the TA gives you? Maybe that is where I am confused?
Quote:Originally Posted by murmel
Quote:Originally Posted by ginnigurl
Hey everyone!!! I am just posting because I am so frustrated with their pricing. They put out a promotion that weddings where 5 or more rooms are booked that everyone gets 20% off. I booked my wedding and now we are getting the RUNAROUND on the 20% OFF as we are ready to book rooms. We even have an email from the Miami WC, Grace, that they will honor the 20%!! I am at the point that I just sent her an email that I want our wedding deposit money back... Dreams Tulum (my second choice) has a better pricing deal anyway!! I just feel like if they can't even honor what they said in writing that I don't trust them to marry there. You all have great stories, but I am for your word, is your word!!! Anyone have any thoughts or help??? Thanks!!
Never saw the promotion for 20% off rooms. But if that's the promotion online, it may only be the price for rooms through their website, and it's likely your TA would be getting a better room rate for you.
We got 20% off private events, ie. dinner reception and cocktail hours.