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#11361 jazz04

jazz04
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  • 98 posts

    Posted 04 January 2011 - 10:44 AM


    Thanks for letting me know this, I think I am going to complain until I get something out of this.
     

    Originally Posted by mrsgoose 

    The same thing happened to me!  I asked for Zavas Plaza months in advance and then not by choice we had to go through several wc and then all of the sudden it was already booked.  I was beyond livid and they ended up giving us a $300 credit towards our photography package.  We went with our second choice and that is Palapa Yoga.  It might be a little small for 45 people but we have no choice but to make it work.  I have to keep reminding myself that I will be at the beach and no matter what happens it's going to be gorgeous!

     

    Quote:
    Originally Posted by jazz04 

    Hi all,

    I am frustrated b/c I had asked for the zavas plaza months ago for my reception and now they are saying they had a new wc at the resort and she messed up and gave it to someone else already the same night. They are not acting like they are willing to change and I think they have put me somewhere else and I can't even think of where or what it is called. All I know is that it is by one of the bridges by the pool. I have asked for my wc to get pics from them so I can see and they still have not sent any. All they say is how beautiful it looks when set up but I am not convinced. I just wanted to vent a little about my situation. Any suggestions?


     




    #11362 jazz04

    jazz04
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    • 98 posts

      Posted 04 January 2011 - 10:51 AM


      I think we are going to end up having around 60 guests so I think that place would be too small unless people back out since flight prices have gone up. I will have to ask my WC where they put me, I'm not sure what the other larger areas are.
       


      Quote:
      Originally Posted by SChica927 


       

       

       Quote:

      Originally Posted by jazz04 

      Hi all,

      I am frustrated b/c I had asked for the zavas plaza months ago for my reception and now they are saying they had a new wc at the resort and she messed up and gave it to someone else already the same night. They are not acting like they are willing to change and I think they have put me somewhere else and I can't even think of where or what it is called. All I know is that it is by one of the bridges by the pool. I have asked for my wc to get pics from them so I can see and they still have not sent any. All they say is how beautiful it looks when set up but I am not convinced. I just wanted to vent a little about my situation. Any suggestions?

      How many guests do you have? The Zavas terrace is very nice, but small. My favorite location was the back patio area of the Mexican restaurant Zocalo, but the maximum they can handle is 40. Really nice tables and chairs, with a beautiful view of the ocean! Plus it's sheltered, in case it rains you would not have to move venues. That would be my #1 choice (and was my choice until we ended up with over 60 guests). Check my photos in my profile, I might have a photo, if not, PM me and I will dig it out and post it.
       





      #11363 karlaandmark

      karlaandmark
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      • 61 posts

        Posted 04 January 2011 - 10:53 AM


        Congrats, junior member. I'll never make it out of noob myself 

        Am I finally out of Noob status!?





        #11364 nv+gms

        nv+gms
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        • 113 posts

          Posted 04 January 2011 - 11:12 AM


          I would check with the Mexican consulate in England for the correct answers.  I avoid my travel agent for any purpose outside of hotel/flight information. 

          Originally Posted by gems2104 

          Hi ladies am a bit confussed about the legal ceremony hope you can help.
          I have been told by Thomson my holiday rep that all my paperwork needs to be translated into Spanish and then checked by the Mexican authority before travelling out to Mexico . is this true or can I just take it in English? Also what paperwork do I actually need? Birth certificate passport anything else?

          With regard to the actual ceremony I saw someone mention earlier about the actual service wording and that it cannot be changed oand you dont have a choice, does anyone know what the wording is and will it be in English or Spanish? I really didn't think about this till now and am worried as I'm only 3 months away!
          Thanks
          Gemma
          Xxx




          #11365 JaimeCF2BR

          JaimeCF2BR
          • Jr. Member
          • 408 posts

            Posted 04 January 2011 - 11:34 AM

            I agree...definitely check with your WC as well.

             

            The only thing I am certain of is that the ceremony will be performed in Spanish (no exceptions), but can be translated by the WC at your request. 
             

            Originally Posted by nv+gms 


            I would check with the Mexican consulate in England for the correct answers.  I avoid my travel agent for any purpose outside of hotel/flight information. 

            Quote:
            Originally Posted by gems2104 

            Hi ladies am a bit confussed about the legal ceremony hope you can help.
            I have been told by Thomson my holiday rep that all my paperwork needs to be translated into Spanish and then checked by the Mexican authority before travelling out to Mexico . is this true or can I just take it in English? Also what paperwork do I actually need? Birth certificate passport anything else?

            With regard to the actual ceremony I saw someone mention earlier about the actual service wording and that it cannot be changed oand you dont have a choice, does anyone know what the wording is and will it be in English or Spanish? I really didn't think about this till now and am worried as I'm only 3 months away!
            Thanks
            Gemma
            Xxx

             




            #11366 gom4good

            gom4good
            • Newbie
            • 45 posts

              Posted 04 January 2011 - 12:50 PM

              Hi Gem

               

              I too am from UK and my thompson rep said we dont need to get anything translated to spanish?? she said we need to take our birth certificate and a copy of each.........ohhh im confused now too, i will call them tomorrow to clarify and maybe call embassy too,  you do the same and we will confirm with each other! jeees imagine getting everyone over there then not being able to get married!!



              #11367 ginnigurl

              ginnigurl
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              • 68 posts

                Posted 04 January 2011 - 01:44 PM

                Hey everyone!!!  I am just posting because I am so frustrated with their pricing.  They put out a promotion that weddings where 5 or more rooms are booked that everyone gets 20% off.   I booked my wedding and now we are getting the RUNAROUND on the 20% OFF as we are ready to book rooms.  We even have an email from the Miami WC, Grace, that they will honor the 20%!!  I am at the point that I just sent her an email that I want our wedding deposit money back...  Dreams Tulum (my second choice) has a better pricing deal anyway!!  I just feel like if they can't even honor what they said in writing that I don't trust them to marry there.  You all have great stories, but I am for your word, is your word!!!  Anyone have any thoughts or help???  Thanks!!



                #11368 murmel

                murmel
                • Resort/Area Ambassadors
                • 1,407 posts
                • Wedding Date:January 24, 2011
                • Wedding Location:Azul Sensatori Mayan Riveria

                Posted 04 January 2011 - 02:02 PM



                Originally Posted by ginnigurl 

                Hey everyone!!!  I am just posting because I am so frustrated with their pricing.  They put out a promotion that weddings where 5 or more rooms are booked that everyone gets 20% off.   I booked my wedding and now we are getting the RUNAROUND on the 20% OFF as we are ready to book rooms.  We even have an email from the Miami WC, Grace, that they will honor the 20%!!  I am at the point that I just sent her an email that I want our wedding deposit money back...  Dreams Tulum (my second choice) has a better pricing deal anyway!!  I just feel like if they can't even honor what they said in writing that I don't trust them to marry there.  You all have great stories, but I am for your word, is your word!!!  Anyone have any thoughts or help???  Thanks!!

                Never saw the promotion for 20% off rooms. But if that's the promotion online, it may only be the price for rooms through their website, and it's likely your TA would be getting a better room rate for you.

                We got 20% off private events, ie. dinner reception and cocktail hours.

                 


                Married my best friend on January 24, 2011 at Azul Sensatori! :wub:

                 

                Ambassador for Azul Sensatori and Karisma resorts

                 

                Official Azul Sensatori thread:

                http://www.bestdesti... azul sensatori

                 

                Recommended Travel agency: Wright Travel

                http://www.wrighttravelagency.com/


                #11369 ginnigurl

                ginnigurl
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                • 68 posts

                  Posted 04 January 2011 - 02:37 PM

                  Thank Murmel!    So you are saying that the 20% don't come off the rates the TA gives you?  Maybe that is where I am confused?
                   

                  Originally Posted by murmel 



                  Quote:
                  Originally Posted by ginnigurl 

                  Hey everyone!!!  I am just posting because I am so frustrated with their pricing.  They put out a promotion that weddings where 5 or more rooms are booked that everyone gets 20% off.   I booked my wedding and now we are getting the RUNAROUND on the 20% OFF as we are ready to book rooms.  We even have an email from the Miami WC, Grace, that they will honor the 20%!!  I am at the point that I just sent her an email that I want our wedding deposit money back...  Dreams Tulum (my second choice) has a better pricing deal anyway!!  I just feel like if they can't even honor what they said in writing that I don't trust them to marry there.  You all have great stories, but I am for your word, is your word!!!  Anyone have any thoughts or help???  Thanks!!

                  Never saw the promotion for 20% off rooms. But if that's the promotion online, it may only be the price for rooms through their website, and it's likely your TA would be getting a better room rate for you.

                  We got 20% off private events, ie. dinner reception and cocktail hours.

                   





                  #11370 ginnigurl

                  ginnigurl
                  • Newbie
                  • 68 posts

                    Posted 04 January 2011 - 02:39 PM

                    Hey girls!  I just wanted to share this with you, but this TA website has some great YouTube videos (even though I am mad about room rates right now!! :))

                     

                    http://theweddinghol.../Sensatori.html




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