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Originally Posted by jennik13 View Post
hi girls,

i met with Fabio yesterday. he is adorable! very nice and very on top of everything. younger than i expected. he actually got into a "soccer" accident and is limping and having some breathing issues, but is ok. i also met tiffany who is lovely. they are a nice bunch. i feel very confident that i will (and all of you) will have the weddings we are dreaming of. yes, you are correct, his inbox is flooded! i feel overwhelmed for him, but he is very very organized and assured me that all our weddings will be sorted out. clearly he needs to give priority by date.

love from sunny florida,
jenni
Thanks for the update! Can't wait to hear more about what you find out :)

I can't believe all the people leaving the resort. Good luck to them, but I know everything will go great for all of us.

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Quote:
Originally Posted by jennik13 View Post
hi girls,

i met with Fabio yesterday. he is adorable! very nice and very on top of everything. younger than i expected. he actually got into a "soccer" accident and is limping and having some breathing issues, but is ok. i also met tiffany who is lovely. they are a nice bunch. i feel very confident that i will (and all of you) will have the weddings we are dreaming of. yes, you are correct, his inbox is flooded! i feel overwhelmed for him, but he is very very organized and assured me that all our weddings will be sorted out. clearly he needs to give priority by date.

love from sunny florida,
jenni
Thanks Jenni. This is great news! cheer2.gif Thanks for sharing!

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Hey girls,

 

So I've heard back a few times from the bride on Trip Advisor with the really bad review. She's still waiting on some credits to her credit card and it sounds like the resort offered some of her guests with "room issues" a 10% refund. And they've offered her and her husband a 3 night stay that expires in a year (even though her husband doesn't want to go back). It sounds like she's still a little upset with the final outcome. She's been great and very candid.

 

I just wanted to let you'all know what she told me, not to upset anyone just to inform about how they're handling situations.

 

Again, I'm sure most of these details will hopefully be worked out soon. I talked to one of my TA's who stayed there recently and she said it was beautiful and just minor opening kinks that every resort goes through.

 

Here's a link to some of her photos: Picasa Web Albums - Melissa - Azul Sensatori

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Originally Posted by jhawkev View Post
Hey girls,

So I've heard back a few times from the bride on Trip Advisor with the really bad review. She's still waiting on some credits to her credit card and it sounds like the resort offered some of her guests with "room issues" a 10% refund. And they've offered her and her husband a 3 night stay that expires in a year (even though her husband doesn't want to go back). It sounds like she's still a little upset with the final outcome. She's been great and very candid.

I just wanted to let you'all know what she told me, not to upset anyone just to inform about how they're handling situations.

Again, I'm sure most of these details will hopefully be worked out soon. I talked to one of my TA's who stayed there recently and she said it was beautiful and just minor opening kinks that every resort goes through.

Here's a link to some of her photos: Picasa Web Albums - Melissa - Azul Sensatori
The photos are really pretty. It's too bad she didn't have a good time and things didn't turn out how she expected.

Thanks for sharing.

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Originally Posted by Solidshan83 View Post
okay so I got those 69C OOT bags off that site that was posted on here. They are a lot smaller then they look in the pictures on the website. We ordered 50 of them and now they are all the wrong size. I'm not happy!!!!
Hi! Sorry to butt in, but I'm planning my gift bags, and I can't believe you found bags for that price! Where did you find them? And about how big are they?

Thanks so much!!

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Originally Posted by Saavy View Post
Hi! Sorry to butt in, but I'm planning my gift bags, and I can't believe you found bags for that price! Where did you find them? And about how big are they?

Thanks so much!!
Promotional tote bags custom sizes and styles from cheap totes
This is the site I went to. Make sure you go with the bigger bads. The ones I got look deformed! The strap is in the middle of the bag not on the ends. I guess they would be okay if they are used as welcome bags and not intended for beach use at all.
-Shann

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Originally Posted by JHarwood2Be View Post
Ughhh....this makes me want to throw up!!!!!
Puerto Morelos forum: Live reports form the Azul Sensatori - TripAdvisor
I have tried to be positive, but this is just ridiculous!
This is absolutely unacceptable! sick.gif

Seeing how quickly Karisma interfered with this Trip Advisor thread just goes to show us that they monitor Trip Advisor closely. I feel like this somewhat proves my sneaking suspicion that many of the over the top positive reviews on Trip Advisor are planted by parties affiliated with the hotel.

I also tried to stay positive, even after my site visit. But I guess at some point it's time to start being realistic. At first I was attributing all the downfalls of the hotel to "opening kinks", but I am starting to realize that this is not the problem. The hotel is simply poorly managed, and I am not sure if we can bank on that changing. There have been theft reports for a month and a half now, how is the management not doing anything about this?

Also, 2 new trip advisor reviews were posted. Both pretty bad, but not surprising.

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