| Originally Posted by Yvette |
i thought they were being careful but it still came out a little rude. i have to agree with martha, i think it was rude to start naming everything they want that isn't found at the resort you chose. they could have just left it at we want to see what other options there are for their budget or whatever. no need to start listing stuff. but that's my opinion. at least they were trying to be nice about it.
but i don't see a problem with guests staying somewhere else since it is their vacation and their $$ being spent.
Anyway, sleep on it for a while before you give them your response. Besides, in a month, you'll have something else to worry about and this will be a thing of the past.