F'n TA

[Kryztan]

Today I was talking to my mother in law who told me that the TA office has been harrassing her to pay off her trip...Final payment isnt due until June 26! It says so in the email from her!!!!!!!!

They have had their trip booked for a while now and almost have it paid off.

They have every intention of going!

Anyway the travel agent assistant called and told her that she had to pay off 700 dollars of her vacation in two days...or else they have to pay 80 dollars extra per person because jet fuel has gone up?!?! WTF!!!!!!!! They have had their flight booked and paid for up front because we all had to pay for air in advance!

Apparently this happened a couple weeks ago and fis mom didnt want to bother me because I was sick!!!!!!!

I am going to call and get nuts with them tomorrow.

Has anyone else heard of this?to them!

[Martha]

Yes, that happened to our guests that didn't get the travel insurance...if actually when up twice, one time $24 per person and another time $30 per person. It sucks, but it happens.

[Kryztan]

So does travel insurance protect from that?

[Martha]

Ours did....it was booked through FunJet.

[Kryztan]

Who did you use for travel insurance? We dont have any and Im thinkin I should get some

[Martha]

We used a TA who used FunJet as the supplier....I am not sure you can add it now though? I am thinking that it had to be purchased when you booked, but I could be totally wrong.

 

The insurance ended up paying for itself because of the 2 fuel charges that incured. There were a few people that didn't get the insurance and I guess hey should have.

[Kelly C]

We were told from the beinning from our TA that if it wasn't paid in full that if there was a fuel charge we would have to pay it. Also Funjet has a $100 discount if you pay in full. all of our guest went with that route. I'm glad because it would have been additional $50 each so far from here.

[rodent]

You would have to have bought the funjet insurance the day you booked.

 

Before it went up the first time my TA contacted us all & we paid it off to avoid the fee. It was a new fuel surcharge. I do think it's understandable with how fast gas prices have gone up.

 

It wasn't a big deal for my group because it was only a couple of weeks before payments were due. I was really glad she told us about it so we could save the $24 per person.

[Jen_S]

Wow glad I read this thread. I just held 25 seats on our flight and guests are starting to book, I thought the people who filled the 25 seats were locked in. I will have to call the TA.

[Kryztan]

My TA never mentioned any of this...actually I asked about insurance and she said that it was pointless because you could cancel everything up to 7 days before leaving and get all money back....Im not so happy with her right noW