Posted 13 June 2008 - 09:06 PM
I had booked their services for aiport transportation for our guests as well as transportation to and from our welcome dinner.
Well, everyone got their shuttles in on Friday fine from the aiport, but I called last Saturday the 7th to confirm our dinner shuttle, and they informed me they would not be picking us up. I asked why they hadn't tried to contact me and what was up with this, and they said there is an issue going on between the unions and Transcabo. So, they did not pick us up. We had to pay for taxis to take all of us there, and noone had shuttles to the aiport for departure.
To top it all off, I was told I was being refunded all my money last Saturday. That the credit was being put through right away. Well, it hasn't. I have not received any credit from them, and I am out over $600.00. Just be warned!
Posted 13 June 2008 - 09:27 PM
the government and mexico tourist boards have had to step in to come up with a solution.
also, credits can take some time to show on your credit card.
Cabo San Lucas forum: Airport Transportation - don't do roundtrip! - TripAdvisor
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Posted 14 June 2008 - 12:34 AM
Posted 14 June 2008 - 02:20 PM
And for anyone else who might have booked them for the near future. Double check, because they probably aren't going to be picking you up.
Posted 14 June 2008 - 05:54 PM
Sadly, its not Transcabo's fault... The Taxi Union is making a lot of fuzz about being left behind and being bullied out by the companies like Transcabo, of course, that's not true... Survival of the fittest, right?... Anyways, the Supreme Court ruled in favor of the Taxi Union and what they want is to completely ban the companies out of Cabo... Theyr're still on negotiations, but so far, the T.U. have the upper hand and that's screwing with everyone...
But you gotta have your money back.
See ya and good luck in your Brand New Life with Hubbie...
Posted 14 June 2008 - 07:31 PM
Posted 18 June 2008 - 09:15 PM
Posted 23 June 2008 - 12:02 PM
private companies - like transcabo, hotel shuttles, etc.. can take you from the airport to your hotel or location. they cannot take you back to the airport though. apparently the palmilla was trying to get some guest back to the airport last week and they were surrounded by taxis who made the guests get out of the palmilla cars and into the taxis. some people are taking shuttles closer to the airport and catching a taxi there.
a private person can take you to the airport of course. its the license tag that gives away the resort cars even if they remove the decals from their vehicles.
i was talking to a few locals and it will probably eventually get sorted out in favor of the transport services but it will take a while.
ps - i got all this info from a reliable source. a local family whose house i stayed at in pedregal. they are in the resort business.
Posted 23 June 2008 - 04:45 PM
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