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Dreams Cancun Contracts.....HELP!!!!


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#1 cancunbride2be

cancunbride2be
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  • 153 posts

    Posted 07 February 2007 - 11:14 PM

    Ok ladies...I am getting a little bit worried here, so I am hoping someone that got married at Dreams Cancun or is getting married there can help. I have attempted to have Claudia (the wc) send me some sort of contract for our wedding at the resort. She confirmed our date and time and then said she would write me at the end of Jan. with 2008 prices and contract. I have written her a couple of emails since the last week of Jan and have not recieved a response from her. She did send me an email saying that I need to send 1/2 the amount of my wedding package as a deposit by March, but with no pricing or contract attached. I am starting to get anxious about getting everything set in stone because we want to go forward with other planning but we need to know that we are set at Dreams.
    How does this all work?? Should I be expecting a written contract? We've changed some of the wedding package and Claudia (wc) waived the off-site guest pass fee, so I want it in writing so there are no he said she said problems when we get there next January.
    I have no idea what to expect or how this all works...so I am hoping some of you can ease my mind (or let me know how to get this ball rolling)!!!!!

    Thanks so much everyone!! I love this site..it's always so helpful!
    Happily Married 1/25/08
    Dreams Resort, Cancun

    #2 YauLau

    YauLau
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    • 40 posts

      Posted 08 February 2007 - 01:20 AM

      I tried to contact her for the last two weeks too for a revised contract too. No luck here. She waived your off site guest fee? How many people are you expecting to be off site?

      #3 LEIGH

      LEIGH
      • Jr. Member
      • 478 posts

        Posted 08 February 2007 - 10:17 AM

        I'm so sorry that you are having a hard time with the resort....My travel agent has helped me out a lot with questions that I have had....I still haven't sent her a personal email because my TA does it, or already has the information from previous destination wedding..... If you don't already have a TA, I would strongly recomend it! My wedding is 8 months out, and my TA said that it's still a little early for her to start the planning details with me...If you need anything at all, please conctact me! (i'm getting married at Dreams Cancun also!)
        Good Luck!
        Leigh and Bryan
        October 7th, 2007

        http://tickers.Ticke....5da3/event.png
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        #4 LEIGH

        LEIGH
        • Jr. Member
        • 478 posts

          Posted 08 February 2007 - 10:19 AM

          Quote:
          Originally Posted by cancunbride2be
          Ok ladies...I am getting a little bit worried here, so I am hoping someone that got married at Dreams Cancun or is getting married there can help. I have attempted to have Claudia (the wc) send me some sort of contract for our wedding at the resort. She confirmed our date and time and then said she would write me at the end of Jan. with 2008 prices and contract. I have written her a couple of emails since the last week of Jan and have not recieved a response from her. She did send me an email saying that I need to send 1/2 the amount of my wedding package as a deposit by March, but with no pricing or contract attached. I am starting to get anxious about getting everything set in stone because we want to go forward with other planning but we need to know that we are set at Dreams.
          How does this all work?? Should I be expecting a written contract? We've changed some of the wedding package and Claudia (wc) waived the off-site guest pass fee, so I want it in writing so there are no he said she said problems when we get there next January.
          I have no idea what to expect or how this all works...so I am hoping some of you can ease my mind (or let me know how to get this ball rolling)!!!!!

          Thanks so much everyone!! I love this site..it's always so helpful!
          How many people are you expecting to join you two?
          Leigh and Bryan
          October 7th, 2007

          http://tickers.Ticke....5da3/event.png
          <a href="http://photobucket.com" target="_blank"><img src="http://i176.photobuc.../mueller4-1.jpg" border="0" alt="Photobucket - Video and Image Hosting"></a>

          #5 *JillD*

          *JillD*
          • Sr. Member
          • 5,112 posts

            Posted 08 February 2007 - 12:24 PM

            I've also done most of my communication through my TA and claudia seems to get back to her usually within a day or two, sometimes a little longer. Are you using a TA?

            #6 LEIGH

            LEIGH
            • Jr. Member
            • 478 posts

              Posted 08 February 2007 - 03:00 PM

              Quote:
              Originally Posted by cancunbride2be
              Ok ladies...I am getting a little bit worried here, so I am hoping someone that got married at Dreams Cancun or is getting married there can help. I have attempted to have Claudia (the wc) send me some sort of contract for our wedding at the resort. She confirmed our date and time and then said she would write me at the end of Jan. with 2008 prices and contract. I have written her a couple of emails since the last week of Jan and have not recieved a response from her. She did send me an email saying that I need to send 1/2 the amount of my wedding package as a deposit by March, but with no pricing or contract attached. I am starting to get anxious about getting everything set in stone because we want to go forward with other planning but we need to know that we are set at Dreams.
              How does this all work?? Should I be expecting a written contract? We've changed some of the wedding package and Claudia (wc) waived the off-site guest pass fee, so I want it in writing so there are no he said she said problems when we get there next January.
              I have no idea what to expect or how this all works...so I am hoping some of you can ease my mind (or let me know how to get this ball rolling)!!!!!

              Thanks so much everyone!! I love this site..it's always so helpful!
              I wanted to add the idea again of you contacting my travel agent...she is very helpful, and doesn't cost anything extra! dAnd she actually already has a lot of this information that you are missing...She will answer so many of your questions, and i think that would really help you out..on top of being one less thing for you and your guests to worry about! If you want, PM me and I will forward you her information!!!! She has been my life saver!!!! She can normally get a reply from Claudia with in 24 hours...

              Good luck, and happy planning!
              Leigh and Bryan
              October 7th, 2007

              http://tickers.Ticke....5da3/event.png
              <a href="http://photobucket.com" target="_blank"><img src="http://i176.photobuc.../mueller4-1.jpg" border="0" alt="Photobucket - Video and Image Hosting"></a>

              #7 cancunbride2be

              cancunbride2be
              • Jr. Member
              • 153 posts

                Posted 10 February 2007 - 12:15 AM

                YEs, she said she would waive the guest pass fee for my offsite guest (my parents and a few others have time shares down there and will be staying at them). I am expecting about 80 people. WE have a really large guest list, so I think when I asked her what she could do for me about that fee, she said she would waive it. Never hurts to ask!
                Happily Married 1/25/08
                Dreams Resort, Cancun

                #8 Nrvsbride

                Nrvsbride
                • Sr. Member
                • 5,248 posts

                  Posted 10 February 2007 - 12:24 AM

                  I'm sorry that you are having so much trouble with this. I am getting married at Dreams Cabo and I just had my TA set the date up. I am not even thinking about contracts since my wedding is so far away so I don't know how this works. But I agree I would get a TA especially if you are having so many guests. In the long run I think a TA will help you out a lot.

                  -Glenda

                  #9 atjorgensen

                  atjorgensen
                  • Newbie
                  • 101 posts

                    Posted 11 February 2007 - 07:31 PM

                    I have tried to contact someone about booking our wedding and never heard back from anyone at all. I don't really know where to go or what to do so I just sent an email and never heard back. It would worry me too about sending money with nothing in writing. I am winging all of this by the advice of you girls so Im anxious to find out what you hear. Keep in touch!! Good luck to you.

                    #10 atjorgensen

                    atjorgensen
                    • Newbie
                    • 101 posts

                      Posted 11 February 2007 - 07:58 PM

                      How much do you pay for your coordinator at Dreams Cancun btw And are any of you paying a fee for your travel agent?? Thanks!!!




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