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Paypal Question


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#1 ACDCDCAC

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Posted 06 June 2008 - 02:22 PM

for those of you who use paypal and have had to return something to the seller:

when the seller credits your paypal account, how do you turn around and use the dollar amount that is in your paypal account or how do you get that amount back to your credit/debit card?

fyi: we tried contacting paypal but werent able to right now, so i figured i'd go to my best source for info!

TIA!

#2 lucy106

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    Posted 06 June 2008 - 02:25 PM

    There should be a section under "my account" that says "withdraw" there you can transfer to your bank account, request a check, or use debit card. Hope this helps.

    #3 Jenn

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      Posted 06 June 2008 - 02:28 PM

      Any money in your account can be used for another purchase. If you don't plan on making any purchases soon, and want the money back in your bank account, you need to withdraw the money. I think it takes 5-7 days for it to go back into your bank. Hope that helps!

      #4 ACDCDCAC

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      Posted 06 June 2008 - 02:28 PM

      ooh thanks steph, we couldnt figure it out! DUHR!!
      i'll have doug try it and report back here in case anyone ever wonders :)

      #5 ACDCDCAC

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      Posted 06 June 2008 - 02:31 PM

      Quote:
      Originally Posted by Jenn
      Any money in your account can be used for another purchase. If you don't plan on making any purchases soon, and want the money back in your bank account, you need to withdraw the money. I think it takes 5-7 days for it to go back into your bank. Hope that helps!
      jenn, thats what we thought, but when he went to overstock.com to buy something, when you pick paypal for payment and then get redirected and sign in to paypal, the only option that it allows him to use is a transfer from his bank account, not paypal balance. so weird!

      #6 lucy106

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        Posted 06 June 2008 - 02:31 PM

        Or as Jenn mentioned save it for another purchase

        #7 lucy106

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          Posted 06 June 2008 - 02:32 PM

          Quote:
          Originally Posted by DougsGirl
          jenn, thats what we thought, but when he went to overstock.com to buy something, when you pick paypal for payment and then get redirected and sign in to paypal, the only option that it allows him to use is a transfer from his bank account, not paypal balance. so weird!

          It should just automatically take your paypal balance first then deduct the rest from your bank account.

          #8 Jenn

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            Posted 06 June 2008 - 02:36 PM

            Quote:
            Originally Posted by lucy106
            It should just automatically take your paypal balance first then deduct the rest from your bank account.
            Exactly what I was going to say. Was the purchase for more than your balance in your account? It must have been, because it takes the paypal balance first, and then completes the purchase with your other funding.

            #9 ACDCDCAC

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            Posted 06 June 2008 - 02:42 PM

            no actually it was for the EXACT same $ amount, overstock wont replace something unless it is the same size/color, well we didnt get an item we were supposed to, so instead of being customer service oriented and just sending out the same item in 1 size larger like we asked, they made us take a refund. well doug used paypal instead of his debit card (IDK why??) and now when he saw he was credited, he wanted to turn around and buy the item again in the larger size, but to use the funds form paypal, he signs in and it brings up this page where you are supposed to click on an option, the only option it lets you click on is "transfer $ from your bank account". grrrr. this is so not cool. its for my stupid wedding band!!

            #10 lucy106

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              Posted 06 June 2008 - 03:04 PM

              huh,thats weird Abbie. I dont think I have ever seen it give you that option.




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