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Catalonia Riviera Maya


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#231 MEYER2BE

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    Posted 09 July 2009 - 10:00 AM

    Quote:
    Originally Posted by engaged maya
    Hello everyone,

    I am having trouble getting ahold of the WC at the CAT. I keep calling and either no one answers or the assistants tells me she will respond to my email but it never happens. From what I read, she is great but for whatever reason, I can't seem to get anyone to answer any of my questions. I am trying just to confirm a non legal ceremony and I had some questions in general. Anyone else experiencing similar issues?? Advice would be helpful
    Hello Engaged Maya,

    I just sent her an email today and I expect to get a reply from her in the next few days. Do you have her email address?

    Her name is Elena Asti and her email is: rivieramaya.guestservice@hoteles-catalonia.es
    I was told that Cora is helping her out while she has some time off. I'm guessing they are just really busy.

    Good Luck!

    ~ Erica

    #232 koolatta

    koolatta
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    • 321 posts

      Posted 09 July 2009 - 05:02 PM

      They told me they are completely reorganizing the staff so it is taking them a bit longer than usual. If they don't respond to your email in the next few days try resending. I emailed them yesterday and haven't heard back yet either.

      BTW - thanks Morgan for the tip :) I had no idea it was that easy..lol
      http://tickers.Ticke....4ed2/event.png

      21 + Bride & Groom Booked!!

      #233 carolynandmike

      carolynandmike
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        Posted 09 July 2009 - 05:11 PM

        I finally have my wedding date January 4, 2010. but it took many emails and was only able to get symbolic. She was unable to give me any prices, they don't come out till August. I am a little concerned that there is no contract to sign, she just said I'm in the book. Is this normal?

        #234 engaged maya

        engaged maya
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        • 16 posts

          Posted 09 July 2009 - 05:33 PM

          Thanks for all your advice. This message board has def eliviated some stresses. I actaully did get an email back today finally after 3 weeks of trying. I am in the books for April 30, 2010 :)

          #235 Amanda1520

          Amanda1520
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            Posted 09 July 2009 - 05:41 PM

            Hi ladies! I have been in talks with Elena for months to confirm our March 6th ceremony. Eventually she said we were "in the books", whatever that means.

            I too, am a bit nervous that there is no contract or deposit that has to be put down but from the sounds of it they know what they're doing.

            Have any of you girls that are doing a private reception thought about entertainment for it? I'm trying to find salsa dancers but not having much luck!

            #236 rodent

            rodent

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              Posted 09 July 2009 - 06:44 PM

              I was worried about just being "in the book." But, when I got there sure enough I saw the book & I was in it. It's such a simple little book, too.

              I think I emailed to confirm everything was still "in the book" a month before the wedding. I just had this uneasy feeling about not having a receipt. I was also the first catalonia bride on the forum & didn't do a site visit.

              #237 MEYER2BE

              MEYER2BE
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                Posted 10 July 2009 - 01:03 AM

                Quote:
                Originally Posted by Amanda1520
                Hi ladies! I have been in talks with Elena for months to confirm our March 6th ceremony. Eventually she said we were "in the books", whatever that means.

                I too, am a bit nervous that there is no contract or deposit that has to be put down but from the sounds of it they know what they're doing.

                Have any of you girls that are doing a private reception thought about entertainment for it? I'm trying to find salsa dancers but not having much luck!
                Add me to the list of being "In the book" too! Although we did put down a small deposit on our room because we have been working with Wedding Destinations and Planning | Destination Weddings .com and it will guarantee us rooms in case the resort gets "overbooked" which I've been told can happen.

                As far as entertainment goes, we are going to have a cocktail party on the beach after our ceremony so our guests can enjoy themselves as we are getting our pictures taken. We thought about adding a Mariachi (sp?) band to keep them entertained. Haven't started to look for them yet. Has anyone heard of any good Mariachi bands in the area? I don't even know what they would cost for 1-2 hours.

                ~ Erica

                #238 CatBride09

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                  Posted 10 July 2009 - 10:51 AM

                  Hi everyone

                  My wedding is now 4 months away and i have started hearing from the WC. I think Morgan has mentioned before i think they tend to deal with current weddings as a priority which is fair enough. Just hold tight they will respond eventually.

                  I have also recieved a very informative email with photos from a guy called Demitrio Remirez, he is in charge of the private receptions and cocktail parties.

                  His email is rivieramaya.ventas3@hoteles-catalonia.es

                  I have also just discovered the cat have a new website (well i've not seen it before anyway)

                  Hoteles Catalonia ? 4- and 5-star hotels in Spain and the Caribbean

                  #239 koolatta

                  koolatta
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                  • 321 posts

                    Posted 11 July 2009 - 11:37 PM

                    Thanks CatBride...He just sent me an email as well. They seem to be catching up with their emails now
                    http://tickers.Ticke....4ed2/event.png

                    21 + Bride & Groom Booked!!

                    #240 MsZ

                    MsZ
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                      Posted 12 July 2009 - 10:15 AM

                      Thanks for sharing all that great info!!




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